Senior Help Desk Analyst

3 weeks ago


New York, United States TEKConn, Inc. Full time

Are you looking for a position where you can grow technically and professionally?

Do you like learning new technologies and helping people resolve computer problems?

We are a rapidly growing IT support and cloud hosting company in Midtown Manhattan that is looking for an experienced Senior Help Desk Analyst to add to our elite support team.

As part of the team, you will be exposed to a wide variety of cutting-edge technologies, in a fast-paced and fun environment.

Position Role

  • Provide technical support for end-user desktop
  • Active Directory Administration including account management, maintenance
  • Microsoft 365 advanced administration including E-mail, SharePoint, and Teams
  • Provide support for level 1 and 2 ticket escalations
  • Provide support for client projects such as Microsoft 365 migrations, VPN rollouts, etc.
  • Create resolution documentation for complex technical issues
Requirements
  • Minimum of 3 years of Active Directory, and Microsoft 365 administration
  • Strong problem-solving and technical troubleshooting skills
  • Superior communication and customer service skills
  • Thorough knowledge of Microsoft 365, MS Office Suite, and Windows 10/11
  • Mac experience is a plus
  • A+, Sec +, MS 365 Certified: Fundamentals or equivalent certification
Benefits
  • Competitive salary
  • Healthcare and dental benefits
  • 401K Plan with company match
  • Technical training and certification support
  • Peer recognition program
  • Technical Certification Training and Certification Exam Re-Imbursement
  • Great team and work atmosphere


  • New York, United States TEKConn Services Inc. Full time

    Job DescriptionJob DescriptionAre you looking for a position where you can grow technically and professionally?Do you like learning new technologies and helping people resolve computer problems?We are a rapidly growing IT support and cloud hosting company in Midtown Manhattan that is looking for an experienced Senior Help Desk Analyst to add to our elite...


  • New York, United States TEKConn Services Inc. Full time

    Are you looking for a position where you can grow technically and professionally? Do you like learning new technologies and helping people resolve computer problems? We are a rapidly growing IT support and cloud hosting company in Midtown Manhattan that is looking for an experienced Senior Help Desk Analyst to add to our elite support team. As part of...

  • Help Desk Analyst

    3 weeks ago


    New York, United States Storij Inc. Current Openings Full time

    Job DescriptionJob DescriptionDescription:THIS IS A REMOTE POSITIONThe So Company is looking for a consultant to join our expanding team that provides content, usability, and development services to federal, state, and local government ‘agencies and private sector organizations. This opportunity is for a disciplined, flexible, and empathic consultant whose...

  • IT Help Desk Analyst

    3 weeks ago


    New York, United States Medix Technology Full time

    Job Title: Help Desk Support Technician Location: Carrollton, Texas Job Type: Full-time Job Description: We are seeking a skilled Help Desk Support Technician to join our dynamic team. As a Help Desk Support Technician, you will be responsible for providing technical assistance and support to our employees, ensuring smooth operation of computer systems,...

  • Global Credit

    3 weeks ago


    New York, United States JPMorgan Chase & Co. Full time

    As a Executive Director, senior desk analyst, you will work collectively with traders and sales to generate ideas and make secondary markets in high grade/high yield bonds/ CDS, CL - Os, distressed bonds, loans, trade claims, indices, exotics, and il Director, Executive, Analyst, Senior, Credit, Global, Technology, Banking

  • Senior Recruiter

    7 days ago


    New York, United States The Trade Desk Full time

    The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...


  • New Brunswick, United States Rutgers University Full time

    **Position Details**: - Position Information**Recruitment/Posting Title** - Coord Technical Services (Help Desk Analyst)**Job Category** - URA-AFT Administrative**Department** - University Procurement**Overview** - Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey’s preeminent, comprehensive...

  • IT Help Desk

    1 month ago


    New York, United States Intellipro Group Inc Full time

    **Title: IT Help Desk Analyst** **Location: New York, NY 10001 (Onsite)** **Contract: 6+ months contract with possibility of extension** **Pay Rate - $29/hr on W2** **APN ID - #139242** Company is seeking a Full-Time IT Desktop Analyst who will be responsible for providing IT support onsite and over the phone for all company locations. **Job...


  • New York, New York, United States TEKsystems Full time

    Description: One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System's 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone,...


  • New York, United States C&M Legal Search, LLC Full time

    Analyst - IT Help Desk Summary Provide hands-on technology support to a global user base for a 24/7 helpdesk environment. The hours for this position are Monday - Friday 9:30am - 5:30pm on site. Essential Duties and Responsibilities include the below. Other duties may be assigned. This position requires ongoing flexibility with regard to working overtime...


  • New York, New York, United States TEKsystems Full time

    Description:One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System's 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone, e-mail...


  • New York, New York, United States TEKsystems Full time

    Description: One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System's 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone,...


  • New York, New York, United States TEKsystems Full time

    Description:One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System's 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone, e-mail...


  • New York, New York, United States TEKsystems Full time

    Description:One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System's 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone, e-mail...

  • Help Desk Analyst

    3 days ago


    New York, United States Peapack-Gladstone Bank Full time

    Peapack-Gladstone Bank is a well-recognized, high-performing boutique bank; a leader in wealth, lending and deposit solutions, capable of providing the most sought-after products and services that fulfill all of our clients' needs. We offer an innovative approach to private banking to help clients establish, maintain and expand their legacy. What makes...


  • New York, New York, United States TEKsystems Full time

    Description:JOB TITLE: IT Support Analyst FLSA: Non-ExemptREPORTS TO: Americas End User Support Manager and Projects ManagerSUMMARY: To provide an effective and professional IT support service to the client's staff and clients in accordance with the needs of the business. To this end, ensure that all software and hardware issues are resolved in a timely...


  • New York, United States Fitch Solutions Full time

    Service Desk Analyst - Intermediate Fitch Group is currently seeking a Service Desk Analyst based out of our New York office. The Fitch Group Global Service Desk is a fast paced, diverse and exciting team with a passion for customer service & technology. The Global Service Desk provides 24x5 IT support to over 6,000 Fitch Group users globally.  ...


  • New York, United States The Trade Desk Full time

    Are you eligible to work in the country you are applying? * -- Have you been employed with The Trade Desk? * Please select (Required if you answered 'yes' to "have you been employed with The Trade Desk?") What was your TTD work email? (Required if you answered 'yes' to "have you been employed with The Trade Desk?") Who was your manager? How did you hear...


  • New York, United States Ralph Clark Associates Full time

    Job DescriptionJob DescriptionSenior IT Service Desk Analyst This is a full time position –--ONSITE  --based in White Plains NY and NYC -split 50 /50  NYC location is 5 BRYANT PARK  NYCAnyone from BKLYN/or Long Island /Staten island or certain areas of NJ will not be considered   --no relocates 3 + years experiencesalary 60-70kcompany is Premier...

  • Help Desk Analyst

    2 weeks ago


    New York, United States Insight Global Full time

    Title: Helpdesk Analyst II Company: SHI International Corp Location: Ontario, CA 91764 Workplace: 5 days ONSITE Employment: 6 month contract to Hire (will be a permanent employee after 6 months) Interviews: 1 round interview Pay: $22-$30/HR The Helpdesk Analyst (II) will perform first level technical support and service restoration for daily operations in a...