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Student Employment Operations Specialist

2 months ago

Nashville, United States Vanderbilt University Full time

The Student Employment Operations Specialist The Student Employment Operations Specialist is a vital part of Auxiliary Services within the Division of Administration at Vanderbilt University. This role is responsible for the full life cycle of student employment, including recruitment, hiring, onboarding/offboarding, scheduling, and mentoring student employees. The position collaborates with leaders in Auxiliary Services to understand staffing needs and manage student labor budgets. The specialist works hands-on with multiple operational managers in Campus Dining to ensure students are successfully assigned to work units. Additionally, this role develops and oversees a marketing plan with the Auxiliary Services marketing team to hire and retain student employees throughout the academic year. The specialist also provides leadership, oversight, and documentation of policies and procedures to ensure compliance with program standards.

About Auxiliary Services Department: Vanderbilt University Auxiliary Services works diligently to support its academic mission. By offering innovative solutions, implementing sustainable business practices, and leveraging strategic partnerships, Auxiliary Services helps deliver a world-class experience for Vanderbilt’s students, faculty, and staff. A progressive and collaborative team, Auxiliary Services takes a people-first approach to unlocking institutional efficiencies, enhancing revenue streams, and adding overall value to the Vanderbilt community. Auxiliary Services employees an average of 120 student employees.

Duties and Responsibilities:

Provide administrative support for Human Resources functions, including creating and publishing job advertisements, processing I-9 employment verifications, maintaining student employment records, and handling HR system transactions.

Offer high-level customer service to student employment programs, including responding to student employee inquiries, resolving payroll discrepancies, and training on timecard processes.

Act as a Human Capital Management Specialist for the entire lifecycle of student employees, handling tasks such as creating new assignments, ending assignments, adjusting work hours, and processing annual pay increases.

Manage student employee records and assist operational managers in maintaining updated contact information.

Facilitate effective communication between student employees and Auxiliary Services leaders to address employment concerns and improve working environments.

Guide Student Leads in managing schedules, timecards, and attendance of other student staff.

Develop and implement student staff recognition and professional development initiatives in collaboration with operations and training teams.

Educate hiring managers on allowable work hours based on student classification and audit records to ensure accuracy.

Explain various sources of student employee labor funding, including the differences between regular students and federal work-study students.

Manage multiple compensation pay scales based on departmental budgets within Auxiliary Services.

Oversee social media and marketing efforts for the student employment program.

Provide an orientation for all student employees employed by Auxiliary Services, ensuring they understand their roles, responsibilities, and organizational policies.

Supervisory Relationships: This position does not have direct supervisory responsibility, this position reports administratively and functionally to the Auxiliary Services HR team.

Qualifications:

A minimum of 3 years of high-level administrative experience is required.

Proficiency in Word, Outlook, Excel, and PowerPoint necessary; Canva experience preferred.

Effective communication skills (verbal, written, interpersonal) essential for interacting with a diverse population.

Ability to work in fast-paced environments with multiple projects and individuals.

Excellent time management, organizational, and multi-tasking skills.

Strong attention to detail.

Demonstrated ability to deliver exceptional customer service.

Maintain confidentiality and accountability for Vanderbilt assets.

Commitment to Equity, Diversity, and Inclusion At Vanderbilt University, we are intentional about and assume accountability for fostering advancement and respect for equity, diversity, and inclusion for all students, faculty, and staff. Our commitment to diversity makes us who we are. We have created a community that celebrates differences and lets individuality thrive. As part of this commitment, we actively value diversity in our workplace and learning environments as we seek to take advantage of the rich backgrounds and abilities of everyone. The diverse voices of Vanderbilt represent an invaluable resource for the University in its efforts to fulfill its mission and strive to be an example of excellence in higher education. Vanderbilt University is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities, and protected veterans are encouraged to apply.

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