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Sales Manager

4 months ago

Cambridge, United States The Kendall Hotel Full time

About Us:

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company

Location Description:

Welcome to The Kendall Hotel, an iconic landmark nestled in the innovative Kendall Square neighborhood of Cambridge, Massachusetts. Proudly part of the Pyramid Global Hospitality portfolio, our hotel offers 73 distinctive guest rooms and 1,000 sq ft of meeting space. More than just a place to stay, The Kendall seamlessly combines historic charm with modern amenities, providing a unique backdrop for both leisure and business travelers.

Situated alongside MIT and major tech firms, The Kendall is a beacon of preserved history amidst the technological hub of Kendall Square. With its Queen Anne-style architecture and status as one of the area's only 19th-century buildings, The Kendall pays homage to the independence and innovation of the Black Sheep. As a member of Historic Hotels of America and listed on the National Register of Historic Places, our hotel offers guests a truly immersive experience in Cambridge's rich heritage.

Join us at The Kendall Hotel, where your career journey is guided by an exceptional People First Culture. Here, you're not just part of a professional team; you're a steward of history in a dynamic and forward-thinking neighborhood. With its blend of historic significance and modern conveniences, The Kendall Hotel provides a unique setting for personal and professional growth. Welcome to a professional environment within Pyramid Global Hospitality that celebrates the rich heritage and innovation of The Kendall Hotel

Overview:

KEY RESPONSIBILTIES

The primary responsibilities for the Sales Manager include but are not limited to:

  • Manage sales activities such as sales calls, site visits, and cold calling when necessary to generate revenue and book business.
  • Responsible for meeting and exceeding revenue goals.
  • Develop and implement strategic plans and actions to achieve hotels financial goals for rooms, rate and revenue goals.
  • Maximize revenue by selling all facets of the hotel, both orally and written form to previous, current and prospective clients.
  • Complete all necessary correspondence for operating departments to execute the groups as contracted.
  • Service all groups while in-house as required by level of commitment in contracts.
  • Conduct weekly site visits, while entertaining clients as deemed appropriate for potential business for that account.
  • Handle account details for all pertinent aspects of solicitation and closing are complete and documented.
  • Follow all established policies and procedures relating to administration of accounts and ultimate booking of business.
  • Attend industry related events to generate new business.
  • Consistently deliver high standards of care to existing customers and to promote further business by exceeding customer expectations where possible.
  • Ensure all proposals and contracts are presented to the client accurately and effectively, while operating in accordance with strategic objectives to exceed market driven group revenue components.


Qualifications:

JOB QUALIFICATIONS

In addition to performance of key responsibilities and supportive functions, this position may be required to possess a combination of the following skills and experiences:

  • Ability to travel for sales calls, including representation of the company at tradeshows and conferences as necessary.
  • Proven record of penetrating markets, while developing market segments.
  • Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment.
  • Demonstrated ability to work with maximum efficiency, accuracy and attention to detail.
  • Must have experience in all Microsoft Office and industry relevant Sales systems.
  • Ability to work effectively in Microsoft Excel to create spreadsheets regularly.
  • Demonstrated ability to work cohesively with a team.
  • Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources.
  • Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills.
  • Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable.

CANDIDATE IDEAL PROFILE

Education:

Bachelors degree, preferably specializing in Hospitality, Sales or equivalent experience is required.

Experience:

Must have at least three (3) or more years of strong Sales and Logistics experience

The Kendall Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.