Client Service Coordinator
2 weeks ago
Most companies claim to have the best people. We say to them, "Keep dreaming." Our people are second to none. They set us apart with their entrepreneurial spirit and ambition. They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy, bold ideas and a willingness to dive into the unfamiliar. It's our people that make BDA the top global Merchandise Agency to work for.
Location: This position can be located in Austin, TX, Atlanta, GA, Indianapolis, IN or Troy, MI and will be a hybrid work schedule of 3 days in office, 2 days from home.
JOB SUMMARY
The Client Services Coordinator (CSC) works closely with Account Managers to source product that fits the expectations and goals of our clients through the power of merchandise. This includes creating product presentations, maximizing profitability through proper quoting, and following the project through delivery.
DUTIES AND RESPONSIBILITIES
- Work with assigned account managers in driving BDA value and meeting customer needs.
- Attend client meetings with the account manager to understand the client needs and the brand.
- Create documents for sales proposals, correspondence, and management reports.
- Update and maintain orders through internal system.
- Source products and ideate based on differentiation strategy and client needs.
- Monitor project progress and maintain deadlines.
- Research, create and maintain vendor relationships.
- Negotiate costs to maximize profits.
- Work as a team with sales, production, creative services, supplier services, accounting, warehouse, et al. to ensure timely delivery and customer satisfaction.
- Maintain exceptional attendance and punctuality.
- Able to handle multiple responsibilities with competing deadlines.
- Maintain high levels of professionalism.
- Exhibit high levels of service to ensure smooth operations and customer satisfaction.
- Other job duties and projects as assigned.
- Knowledge of BDA supplier base helpful but not required.
- Customer Service skills, including ability to work effectively with clients.
- Ability to communicate clearly with internal and external stakeholders.
- General knowledge of Microsoft Office.
- Basic project management skills.
- Ability to learn and maintain processes while working in a fast-paced environment, with changing priorities.
- Expert interpersonal and organizational
- Exposure to negotiation skills.
- 1-2 years of experience in sales or sales support - ad specialty, merchandise industries, a plus
We are pleased to share the base salary range for this position is $41,000 to $48,000. If you are hired at BDA, your compensation will be determined based on factors that may include geographic location, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any offer. In the spirit of pay transparency, the range listed is the full base salary range for the role and hiring at the top of the range would not be typical, in order to allow for future salary growth. The range listed is just one component of BDA's total compensation and rewards programs, which includes: robust PTO; vacation, a paid volunteer day, holidays and summer Fridays, Benefits; medical, dental, vision, life, and AD&D insurance, 401k; tuition reimbursement, mental health and financial wellness programs and professional development opportunities including tuition reimbursement. Certain revenue-generating positions may be eligible for incentive compensation.
BDA is more than a workplace - it's a family. For more than four decades we've promoted a vibrant and welcoming culture that not only accepts but demands you to be different. The quirky, the bold, the creative and the unique make up the foundation of a company that the most iconic brands in the world look to help tell their story through the power of merchandise.
Connect With Us Not ready to apply? Connect with us for general consideration.
For more information:
www.bdainc.com
For information about BDA's privacy policy for job applicants click here.
Must be 18 years or older to apply.
-
Client Services Coordinator
3 months ago
Austin, United States Community Medical Services Full timeOverview: Shift: Monday-Friday 5:15am - 01:30pm and Saturday 7:00am to 10:00am Community Medical Services (CMS) is hiring a Client Services Coordinator. Under the supervision of the Clinic Manager, the Client Services Coordinator will be the face of the clinic and is responsible for greeting clients and visitors as they come into the clinic in a...
-
Client Services Coordinator
1 week ago
Austin, United States Burnett Specialists Staffing & Recruiting Full timeJob Description Financial services company provides investment management services and creates retirement plans. Client Services Coordinator Job Description: Assist with aspects of servicing clients by coordinating with their retirement plan providers, facilitating communication between all parties, reviewing required action items for administrative items...
-
Client Service Coordinator
4 weeks ago
Austin, United States Banfield Full timeJOB TITLE Client Service Coordinator TEAM Hospital FUNCTION, FAMILY Service Operations (Pet), Hospital Operations (Pet) COST CTR #: Varies REPORTS TO Practice Manager JOB LEVEL B2 FLSA CLASSIFICATION Non-Exempt SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the...
-
Coordinator, Client Services Support
7 months ago
Austin, United States RPM Living - Roscoe Property Management Full timeCollaboration with internal teams to manage marketing assets, design, execution, and analysis. Significant project management of communications projects, most notably new business support from a marketing perspective. Daily contact with stakeholders Client Service, Support, Coordinator, Marketing, Project Management, Property Management, Business Services
-
Client Service Coordinator
4 weeks ago
Austin, Texas, United States Advisor Employee Services Full timeJob Title: Client Service AdministratorJob Summary:We are seeking a highly organized and detail-oriented Client Service Administrator to join our team at Advisor Employee Services. The ideal candidate will have a strong background in client service and be able to work effectively in a fast-paced environment.Key Responsibilities:• Receive and respond to...
-
Client Service Coordinator
4 weeks ago
Austin, Texas, United States REAP Financial Full time**Job Summary**We are seeking a highly skilled Client Service Administrator to join our team at REAP Financial Group, LLC in Austin, TX. As a key member of our team, you will be responsible for providing exceptional client service, managing client relationships, and supporting our financial advisors.Key Responsibilities:Service existing client base with all...
-
Client Services Support Coordinator
4 weeks ago
Austin, Texas, United States RPM Living Full timeJob Summary:RPM Living is seeking a highly skilled Client Services Support Coordinator to join our team. As a key member of our corporate operations and marketing team, you will play a critical role in developing and executing strategies to drive new business opportunities.Key Responsibilities:Provide general support to the Client Services Sales team to...
-
Client Service Representative
4 weeks ago
Austin, Texas, United States Corporation Service Company Full timeAbout the RoleWe are seeking a highly skilled Client Service Representative to join our team. As a Client Service Representative, you will be responsible for delivering exceptional service to our clients, providing solutions to their business needs, and building strong relationships with our internal teams.Key ResponsibilitiesBuild relationships with clients...
-
Client Service Representative
1 month ago
Austin, Texas, United States Corporation Service Company Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Client Service Representative to join our team. As a key member of our Annual Reports Preparation & File team, you will be responsible for providing exceptional service to our clients and internal teams.Key ResponsibilitiesBuild strong relationships with clients to understand their unique...
-
Client Services Manager
4 weeks ago
Austin, Texas, United States Talentcare Full timeJob OverviewTalentcare is seeking a highly organized and detail-oriented Client Services Manager to join our team. As the primary point of contact for enterprise inquiries and requests, you will be responsible for ensuring prompt responses and efficient resolution. Your passion for client success and ability to foster a positive client experience will make...
-
Client Service Liaison
4 weeks ago
Austin, Texas, United States Banfield Full timeKey Responsibilities:• Drive the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team.Key Skills:• Excellent communication and interpersonal skills.• Ability to work in a fast-paced environment and prioritize tasks effectively.About Banfield:At Banfield, we're passionate about delivering exceptional...
-
Client Services Associate
2 weeks ago
Austin, United States Solomon Page Full timeOur client, a national financial services company, is looking to hire a Client Services Associate in Austin, TX. This position is a hybrid role. Salary: $35-$38kResponsibilities: Interfaces with customers to resolve 1st and 2nd tier / escalated customer service issues. Investigates, analyzes, coordinates and tracks moderately complex customer issues....
-
Client Service Representative
2 months ago
Austin, United States Corporation Service Company Full timeJob DescriptionClient Service RepresentativeAustin, TX (Onsite)Monday - Friday, 9:00am-6:00pmAre you passionate about delivering exceptional service? Us too.We're hiring a Client Service Representative for our Annual Reports Preparation & File team. You'll work directly with our clients (other companies) and teams at CSC to provide solutions that help their...
-
Coordinator - Sales / Client Retention
3 weeks ago
Austin, United States Signal Security Full timePost Location: Austin, TXSchedule: 45 Hours per week, Monday - Friday 8 AM - 5 PM typicallyPay Rate: $40000 per year base salary + commissionRequirements: 2+ years of Sales experience, Friendly and Helpful personality, Highly motivated to reach and surpass sales goals, 21 Years of age, must pass background, drug screen, clean driving record, High School...
-
Client Service Representative
2 months ago
Austin, United States Corporation Service Company Full timeJob DescriptionClient Service RepresentativeAustin, TX (Onsite)Monday - Friday, 9:00am-6:00pmAre you passionate about delivering exceptional service? Us too. We're hiring a Client Service Representative for our Annual Reports Preparation & File team. You'll work directly with our clients (other companies) and teams at CSC to provide solutions that help their...
-
Client Services Associate
2 weeks ago
Austin, United States Solomon Page Full timeOur client, a national financial services company, is looking to hire a Client Services Associate in Austin, TX. This position is a hybrid role. Salary: $35-$38k Responsibilities: Interfaces with customers to resolve 1st and 2nd tier / escalated customer service issues. Investigates, analyzes, coordinates and tracks moderately complex customer issues....
-
Client Services Associate
1 week ago
Austin, United States Solomon Page Full timeOur client, a national financial services company, is looking to hire a Client Services Associate in Austin, TX. This position is a hybrid role.Salary: $35-$38kResponsibilities:Interfaces with customers to resolve 1st and 2nd tier / escalated customer service issues.Investigates, analyzes, coordinates and tracks moderately complex customer issues.Conducts...
-
Client Services Associate
1 week ago
Austin, United States Solomon Page Full timeOur client, a national financial services company, is looking to hire a Client Services Associate in Austin, TX. This position is a hybrid role.Salary: $35-$38kResponsibilities:Interfaces with customers to resolve 1st and 2nd tier / escalated customer service issues.Investigates, analyzes, coordinates and tracks moderately complex customer issues.Conducts...
-
Client Services Associate
7 days ago
austin, United States Solomon Page Full timeOur client, a national financial services company, is looking to hire a Client Services Associate in Austin, TX. This position is a hybrid role.Salary: $35-$38kResponsibilities:Interfaces with customers to resolve 1st and 2nd tier / escalated customer service issues.Investigates, analyzes, coordinates and tracks moderately complex customer issues.Conducts...
-
Client Services Associate
1 week ago
austin, United States Solomon Page Full timeOur client, a national financial services company, is looking to hire a Client Services Associate in Austin, TX. This position is a hybrid role.Salary: $35-$38kResponsibilities:Interfaces with customers to resolve 1st and 2nd tier / escalated customer service issues.Investigates, analyzes, coordinates and tracks moderately complex customer issues.Conducts...
