Current jobs related to Lead Customer Success Account Manager - Raleigh - Rack Room Shoes
-
Customer Success Manager
2 months ago
Raleigh, United States Udt Full timeCustomer Success Manager Remote: Florida, Georgia, North Carolina, South Carolina, Oklahoma, Texas, Tennessee, Virginia, Missouri, Maryland Summary UDT is a technology enabler that helps clients in major industries evaluate, architect, provide, secure, and manage technology on the go, in the rack and in the cloud. UDT provides flexible and interoperable...
-
Customer Success Manager
2 months ago
Raleigh, United States TopQuadrant Full timeOur team is looking for an Customer Success Manager focused on managing and expanding our footprint at key strategic accounts. You will be responsible to built relationships across our customer's organization, and raise awareness of our flagship product, TopBraid EDG. As an early member of our Customer Success team, you’ll have a strong influence on...
-
Customer Success Manager
2 months ago
Raleigh, United States NVIDIA Full timeWe are seeking a high-energy and experienced customer success professional with a validated, successful track record of driving successful customer business outcomes. This person will expand the customer’s NVIDIA portfolio via upsell, cross-sell, and retention. This full-time position requires outstanding ability to understand a customer’s business goals...
-
Customer Success Manager
2 months ago
Raleigh, United States Medicom Full timeMedicom Technologies, Inc. is a healthcare technology company that is passionate about improving patient outcomes by eliminating health data silos and facilitating data curation. With thousands of connections and participating organizations, Medicom Connect creates bridges for disparate silos of health information so health records and images can be easily...
-
Customer Success Manager
1 month ago
Raleigh, United States Relay Full timeRelay, a Raleigh-based tech startup, is looking to change the way we communicate. We’re on a mission that matters, and we're hiring for a Customer Success Manager who will thrive in a dynamic high-growth start-up environment. Frontline workers are the lifeblood of our economy, and we're building the cloud platform that makes them better, faster, and safer...
-
Customer Success Manager
1 month ago
Raleigh, United States Relay Full timeRelay, a Raleigh-based tech startup, is looking to change the way we communicate. We're on a mission that matters, and we're hiring for a Customer Success Manager who will thrive in a dynamic high-growth start-up environment. Frontline workers are the lifeblood of our economy, and we're building the cloud platform that makes them better, faster and safer...
-
Customer Success Manager
2 months ago
Raleigh, United States Make Full timeWe are looking for a Customer Success Manager to join our growing Customer Success organization. If you are looking for exciting projects run by hands-on tech leaders in one of the fastest-growing companies in Europe, keep reading! Core Mission As part of our Customer Success organization, you will be guiding our customers to maximize the value of Make’s...
-
Sr. Customer Success Manager
2 months ago
Raleigh, United States Lucid Software Full timeLucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diversity and are dedicated to creating an...
-
Manager, Customer Success Management
2 months ago
Raleigh, United States ServiceTitan Full timeReady to be a Titan? As a Manager, Corporate Customer Success Management you will be responsible for overseeing a team of Customer Success Managers to ensure they are delivering an exceptional experience and driving value for our customers through the ServiceTitan product suite. You will coach your team to strategic growth and retention within their books of...
-
Enterprise Account Success Manager
7 days ago
Raleigh, North Carolina, United States Relay Full timeAbout RelayRelay is a rapidly growing technology startup dedicated to transforming communication methods. Our mission is significant: to enhance the efficiency and safety of frontline workers, who are essential to our economy.We have developed a cloud-based platform that leverages real-time data, communication, and insights to empower frontline teams across...
-
Enterprise Customer Success Manager
4 weeks ago
Raleigh, United States Relay Full timeRelay, a Raleigh-based tech startup, is looking to change the way we communicate. We’re on a mission that matters. Frontline workers are the lifeblood of our economy and we're building the cloud platform that makes them better, faster and safer than ever before. Our cloud solution offers a data driven approach to frontline work through real time...
-
Strategic Customer Success Manager
2 months ago
Raleigh, United States Relay Full timeRelay, a Raleigh-based tech startup, is looking to change the way we communicate. We’re on a mission that matters. Frontline workers are the lifeblood of our economy and we're building the cloud platform that makes them better, faster and safer than ever before. Our cloud solution offers a data driven approach to frontline work through real time...
-
Customer Success Manager
1 month ago
Raleigh, United States Hawk Ridge Systems Full timeExciting Customer Success Manager Opportunity with leading 3D design & manufacturing solutions provider, Hawk Ridge Systems! Would you like to work at an incredible company that is dedicated to deliver on our mission to DOUBLE our Company size and performance over the next three years? Hawk Ridge Systems , an industry leader and one of the top Worldwide...
-
Enterprise Customer Success Manager
2 months ago
Raleigh, United States Sovereign's Capital Full timeRelay, a Raleigh-based tech startup, is looking to change the way we communicate. We’re on a mission that matters. Frontline workers are the lifeblood of our economy and we're building the cloud platform that makes them better, faster and safer than ever before. Our cloud solution offers a data driven approach to frontline work through real time...
-
Enterprise Customer Success Manager
1 month ago
Raleigh, United States Relay Full timeRelay, a Raleigh-based tech startup, is looking to change the way we communicate. We're on a mission that matters. Frontline workers are the lifeblood of our economy and we're building the cloud platform that makes them better, faster and safer than ever before. Our cloud solution offers a data driven approach to frontline work through real time...
-
Customer Success Manager
2 months ago
Raleigh, United States WingSwept Full timeWingSwept is seeking a dynamic professional with exceptional communication and relationship building skills to act as the primary liaison between WingSwept and our growing client base. The candidate should have a proven record of leveraging IT knowledge and business acumen to help guide and influence technology decision making in a small or mid-sized...
-
Senior Customer Success Manager Raleigh
1 month ago
Raleigh, United States WalkMe Full timeWalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to accomplish the promise of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their...
-
Customer Success Manager
3 days ago
Raleigh, United States INGENIOUS.BUILD Full timeJob DescriptionJob DescriptionAt INGENIOUS.BUILD, we have developed a top-notch platform for companies in the real estate and construction industries worldwide. Our platform enables companies to easily manage all aspects of their projects from start to finish, both internally and with other project participants. Joining INGENIOUS.BUILD means embarking on an...
-
Lead Account Manager
1 month ago
Raleigh, United States IXL Learning Full timeIXL Learning, developer of personalized learning products used by millions of people globally, is seeking a Lead Account Manager to join our growing team in Raleigh, NC. The Lead Account Manager will serve in a leadership role on the Account Management team, managing a team of Account Managers. You will be responsible for renewal, upsell, customer retention...
-
Nonprofit Customer Success Manager
2 months ago
Raleigh, United States Tatango Full timeJob Type Full-time Description Tatango is the leading enterprise text message marketing company, enabling organizations to send high quality, timely messages to their subscribers. The primary goals of the Customer Success Manager (CSM) position are to drive post-sale product adoption of features and improve customers' overall usage of the Tatango platform....
![Rack Room Shoes](https://media.trabajo.org/img/noimg.jpg)
Lead Customer Success Account Manager
2 months ago
24870
Full Time
Rack Room Shoes
Job Description Summary
Primary responsibility is to provide excellent service to our customers. Strive to meet or exceed all store goals and company business initiatives. Associates will be responsible for a variety of tasks throughout a typical work day as directed by the store management team. In addition to these responsibilities, SR Sales Associates will have additional POS/Back Office responsibilities that include refunds/exchanges, processing S2H and Customer Pickup orders. Maintain and adhere to all company and Store Operations policies and procedures.
Duties and Responsibility
Create an excellent shopping experience for our customers through awareness and company service standards.
Positive attitude, willingness to serve and well informed.
Sales and assistance
Promotion of company rewards program and others business initiatives.
Maintain awareness of all current sales promotions.
Maintain merchandise presentation.
Ensure stock is well arranged and merchandised properly.
Maintain cleanliness and organization of all areas within the store.
Develop and maintain necessary product knowledge and fitting skills.
Maintain an awareness of Loss Prevention concerns involving customers and staff members.
Participate in physical inventories, assist in shipping and receiving merchandise and participate in merchandise placement on the sales floor when needed.
When performing cashier functions all sales will be processed in accordance with existing policy and procedure. All shoes will be checked for mates.
Process all sales and POS terminal transactions in accordance with policy and procedure.
SR Sales Associates will have additional POS/Back Office responsibilities that include refunds/exchanges, processing S2H and Customer Pickup.
Principal Working Relationships
Customers, Sales Associates, Store Management and District/Regional Managers
Key Qualifications
Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
Basic communication (both verbal and non-verbal), organization, and math skills.
Experience in retail sales, preferably specialty retail or footwear.
Basic knowledge of the policies and procedures.
Basic visual merchandising skills and an understanding of the Store Presentation Standards.
Store Number:
442
Rack Room Shoes 442
Pay Range:
Crabtree Valley Mall
4325 Glenwood Ave Ste 1092
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Raleigh, North Carolina US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
#J-18808-Ljbffr