Business Consultant, Professional Services Institute

2 weeks ago

Upper Marlboro, United States Employ Prince George's, Inc. Full time

Remote Position Compensation: $58,220 annually, benefits include health, life, and dental insurance, paid time off, and 401(k), profit sharing.

The Business Consultant (Professional Services) is responsible for serving two distinct customers of the Prince Georges County Workforce System, job-seekers and businesses. To meet the needs of Prince Georges County employers, the Business Consultant (Professional Services) will be tasked with establishing professional relationships with businesses classified as Professional service providers to develop a standing job bank of businesses seeking candidates to fill employment vacancies. Additionally, the Business Consultant (Professional Services) will service local job seekers by coordinating and conducting hiring events and connecting job seekers with businesses by matching the needs and wants of business with the skills, qualifications, and experience of the job seeker.(The position is remote, however, you must be local to DC, MD, or Northern VA to attend events, or business engagements, as necessary.)

The Business Consultant (Professional Services) reports to the Manager, Business Services, and works closely with all departments in coordination and collaboration of EPG workforce development efforts. This position is Exempt and does not have a supervisory function.

Essential Responsibilities:

Business Development and Outreach

Promotes the American Job Center and workforce system services to employers by participating in a variety of marketing activities such as making cold calls, conducting site visits, distributing mass emails, attending job fairs, and attending business chamber or association meetings to increase customer awareness and utilization of the local workforce system

Initiates ongoing personal contacts with a variety of businesses, industry representatives, community-based organizations, local municipalities, and training providers to assist with special programs, initiatives, recruitment events, hiring efforts, and business-specific services

Job Development

Completes business site visits to learn about the organizations cultural dynamics and workforce needs to develop a customized service delivery plan on their behalf

Develops talent recruitment and retention service strategies by facilitating sector-based meetings with industry representatives, attending community events, and optimizing job postings by utilizing digital and non-digital platforms and social media advertisements

As needed, screen and refer job seekers for appropriate vacancies

Utilizes the following outreach and engagement strategies: sector-based meetings, one-on-one meetings, attendance at community events, job posting optimization, digital and non-digital employment marketing, work groups, comprehensive recruitment campaign planning, social media advertising, etc

Provides retention and rapid re-employment services to businesses and/or employees experiencing a reduction-in-force or business closure

Workforce Intelligence Utilizes various online platforms such as the Maryland Workforce Exchange (MWE), Indeed, Career Builder, and LinkedIn to identify employment opportunities

Gathers labor market information from various online platforms and publications such as regional economic reports, EconoVue, Lightcast, and the Maryland Workforce Exchange (MWE) to identify short-term and long-term industry workforce trends

Facilitates industry sector-based meetings with industry representatives

Conducts orientation sessions (as a group or individually) for job-seeking customers to explain current workforce trends and employment

Prepares and distributes industry workforce reviews to staff providing career consulting and training services to job seekers

Reporting

Uses applicant tracking systems and other databases to track business prospects, secured employment opportunities, talent referrals, placements, and retention outcomes

P epares and submits data weekly related to job development efforts, talent recruitment, selection, on boarding, and workforce development programming

Uses other customer relations management databases to track business prospects, outcomes from initial contacts with area businesses, and follow-up efforts

POSITION REQUIREMENTS

To Be Successful in This Role Youll Need:

?Associates degree in Marketing, Business, Human Resources, Social Science, Public Relations, or a related field, and 2-4 years of experience providing consultative services to the business community, with an emphasis on talent acquisition, or a combination of education and experience

Must be able to represent the Capital Area Healthcare Alliance bridge program to work groups and committees that address both internal and external concerns regarding the talent acquisition and recruitment needs of the provider community

Dedicated experience in working with career pathways, sector strategies, work experiences, or apprenticeships

Ability to manage multiple tasks simultaneously while working within tight time restrictions and deadlines

Strong organizational skills with excellent written, verbal communication, and customer service skills with great attention to detail

Demonstrated computer literacy proficiency. (i.e., Word, Excel, Access, Outlook, Internet, etc.) Ability to maintain a professional appearance acceptable to businesses

Must have a valid drivers license, reliable transportation, and proof of valid car insurance

Other Highly Preferred Knowledge, Skills and Experience, and Key Characteristics:

Bilingual (Spanish/English preferred) At least 1 year of workforce development, education, training, or social services experience

Strong communication skills, written and verbal to support cross-functional communication

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