Business Analyst

6 days ago


Upper Marlboro, Maryland, United States Industrial Bank Wash Full time

Industrial Bank is a successful and established African American owned and operated financial institution. It is a distinguished Community Development Financial Institution, with a Mission To make a difference in peoples lives and the economic development of their communities. Industrial Bank is 89 years young and was established in 1934 by the Mitchell family. The third generation of the Mitchell family is the CEO/Resident of Industrial Bank today. Industrial Bank is a bank that represents diversity and equity in its workforce.

Benefits:401K, Medical/Prescription, Dental, Vision, Company paid Life Insurance twice annual salary, Company paid Short- and Long-Term Disability Plans. This position will work at our Administrative Office on Commerce Place, Largo, MD

Industrial Bank is seeking a qualified Business Analyst that will collaborate with various departments and stakeholders to gather, document, and analyze business requirements, processes, and workflows. This role will translate these requirements into functional specifications for technology teams and work closely with project managers, testers, management, and users to ensure successful project delivery. The Business Analyst will also be involved in identifying areas for process improvement and recommending solutions to enhance operational efficiency and effectiveness. Business Analyst must provide formalized workflows that include a sequence of tasks to be performed in an iterative manner as well as use applications to author comprehensive analytical reports.

A Day in the Life of a Business Analyst:

  • The Business Analyst is part of a team responsible for the tier one, front-line technical and application support for Industrial Bank, which includes end-user issue resolution across Industrial Bank functions.
  • Participate in planning, designing, testing, maintaining, and administering of key software, products, and systems.
  • Provide application support and guidance to business lines and end-users.
  • Utilize applications such as Power BI, Microsoft SQL, and other tools to create workflows and provide business processes improvement and analytical reporting.
  • Business analyst provides professional and pleasant technical customer service and support to all corporate and remote site users, always.
  • This position requires us to work on premises, remote only is not available.
  • Rotating Saturdays on a fixed schedule working from 8:30 AM to 1:00 PM. Additional work may be required outside of normal business hours.
  • Create and process system reports to provide information to key stakeholders using Power BI and Fusion Analytics.
  • Must demonstrate the ability to identify entities, the key properties of each entity and the relationship among entities and understand the mapping of entities to attributes
  • Must demonstrate the following competencies: teamwork, communication, job knowledge, compliance, adaptability, use of technology, customer service, initiative, cooperation & problem solving
Required education and experience
  • Preferred degree or certification in Information Technology and experience working in banking or related financial services.
  • A minimum of 5 years applicable work experience.
  • Building workflows experience is highly desired.
  • Experience with Microsoft SQL and Microsoft Power BI.
  • Training and Project management experience is a plus.
  • Microsoft Office 365 applications.
  • Mitel
  • DUO Mobile
  • SonicWall NetExtender
  • TrackIT
  • Network Security
  • Virtual Server technology
  • Financial Application experience
  • Microsoft MCSE
  • Microsoft MCDST
  • Fiserv/ITI financial application knowledge
  • Finastra Banking Core System
  • A+ certification

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