Data Entry Specialist
2 months ago
- Accurately input, maintain, and update case-related information in the company's database systems.
- Assist with the processing of workers' compensation claims, including research and documentation of case files.
- Communicate effectively with medical and insurance professionals to gather required documentation and ensure cases progress efficiently.
- Use claims tracking software to monitor the status of return-to-work cases.
- Review case files for completeness and accuracy, ensuring all data is properly documented.
- Handle inbound and outbound communications in a professional manner, both via email and telephone.
- Collaborate with team members to meet deadlines and maintain high standards of quality in all data-related tasks.
- Adhere to confidentiality and data privacy regulations.
- Education: Bachelor's degree or Associate degree, plus a minimum of two years of office experience.
- Typing: Proficient typing skills with a speed of at least 40 words per minute.
- Software Proficiency: Solid knowledge of Microsoft Office (Word, Excel, Outlook), and familiarity with database management systems.
- Attention to Detail: Demonstrated experience in data entry with strong attention to accuracy and detail.
- Communication: Professional telephone manner and strong business writing skills, including grammar, spelling, punctuation, and composition.
- Organization & Time Management: Ability to work independently, manage time effectively, and meet deadlines under pressure.
- Vaccination Requirement: Must be fully vaccinated against COVID-19 and able to provide proof of vaccination.
- Animal-Friendly Environment: Comfortable working in an office that occasionally has dogs and foster kittens as visitors.
- Previous experience working with data entry in a medical office, billing, or insurance environment.
- Experience utilizing databases for data entry, conducting searches, and generating reports.
- Advanced skills in Microsoft Word formatting and proficiency with Excel formulas, including experience in organizing and analyzing data.
- Familiarity with medical or insurance-related terminology is a plus, but not required.
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