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Customer Advocate Complaint Specialist
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Customer Advocate Complaint Specialist
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Phoenix, United States Philips Full timeJOB DESCRIPTION Job Title Customer Advocate Complaint Specialist Job Description Customer Advocate Complaint Specialist (Linwood PA and Phoenix, AZ) Evaluate and resolve complaints, initiate Corrective Action Preventative Action (CAPA), analyze complaint data, and other additional data as needed. Provide feedback to the development and...
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Customer Advocate Complaint Specialist
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Phoenix, Arizona, United States UnitedHealth Group Full timeJob SummaryWe are seeking a skilled Customer Service Advocate for Healthcare Providers to join our team at UnitedHealth Group. As a key member of our customer service team, you will be responsible for providing exceptional service to our healthcare providers, resolving issues in a timely and professional manner.Key ResponsibilitiesTriage contacts from...
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Customer Advocate Complaint Specialist
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Shelter Advocate
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Shelter Advocate
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Shelter Advocate
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Customer Care Advocate
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Licensed Customer Care Advocate
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Customer Advocate
2 months ago
Customer AdvocateOnsite- Phoenix, Biltmore, AZLearn how healthcare should be delivered - help people - build a career - no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Customer Advocate for our Biltmore, AZ office. Your primary responsibility will be helping patients understand the benefits of TMS and Ketamine Treatments. Trigger Warning:Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people. Benefits Accelerated healthcare career growth - rapid advancement opportunitiesInsurance benefits (Medical, Dental, Vision) and 401K20 days off annually (10 PTO days and 10 Holidays)Employee access to Serenity's treatment optionsResponsibilities Be the face of Serenity HealthcareOne on one interaction with patients, helping to connect them to treatment solutions based on individual needsSupport healing through education, connection, and focus on TMS and Ketamine treatment Communicate with connecting providers regarding patient medical history and treatmentOther relevant duties as needed. Qualifications High School Diploma/ GED.Strong customer service mindset.Three years' work experience in customer service requiredExcellent verbal and written communication, and basic math skills.Well-versed in de-escalation skills and ability to connect with individuals.About Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare. Learn More About Us About Serenity HealthcareSerenity's Provided ServicesMeet our PatientsReady to embark on this exciting journey? Apply now at Careers at Serenity Healthcare or send your resume to [email protected]
