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Customer Service Advocate for Healthcare Providers
1 month ago
Job Summary
We are seeking a skilled Customer Service Advocate for Healthcare Providers to join our team at UnitedHealth Group. As a key member of our customer service team, you will be responsible for providing exceptional service to our healthcare providers, resolving issues in a timely and professional manner.
Key Responsibilities
- Triage contacts from healthcare customer service, representative, service, remote, healthcare, and behavioral health
- Quickly and appropriately resolve issues in a multi-channel environment, including call and chat
- Demonstrate accountability and ownership to resolve issues
Requirements
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced, dynamic environment
- Strong customer service skills
About UnitedHealth Group
UnitedHealth Group is a leading health insurance company dedicated to providing high-quality healthcare services to our members. We are committed to making healthcare more accessible and affordable for all.
