Customer Advocate Complaint Specialist
2 weeks ago
We are seeking a highly skilled Customer Advocate Complaint Specialist to join our team at Philips. As a key member of our quality assurance team, you will be responsible for evaluating and resolving customer complaints, analyzing data, and providing feedback to our development and manufacturing teams.
Key Responsibilities- Evaluate and resolve customer complaints in a timely and professional manner.
- Analyze complaint data to identify trends and areas for improvement.
- Partner with cross-functional teams to share feedback and recommendations for product improvements.
- Develop and implement corrective action plans to prevent future complaints.
- 1+ years of experience in a medical device quality assurance or customer service role.
- Basic understanding of CAPA, global medical device regulations, and standards such as 21 CFR Parts 803, 806, and 820, ISO13485, and ISO9001.
- Bachelor's degree in biomedical engineering, healthcare, nursing, or a related technical field.
We offer a competitive salary range of $56,000 to $97,000, depending on location, as well as a comprehensive benefits package, including a generous PTO policy, 401k matching, and education reimbursement. If you are a motivated and detail-oriented individual with a passion for quality assurance, we encourage you to apply for this exciting opportunity.
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Customer Advocate Complaint Specialist
4 weeks ago
Phoenix, Arizona, United States Philips Full timeJob Title: Customer Advocate Complaint SpecialistJob Summary:We are seeking a highly skilled Customer Advocate Complaint Specialist to join our team at Philips. As a key member of our customer-facing team, you will be responsible for evaluating and resolving customer complaints, initiating corrective actions, and providing feedback to our development and...
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Complaints Management Specialist
4 weeks ago
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Customer Service Advocate
1 week ago
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Customer Service Advocate II
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Customer Experience Advocate
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Customer Service Specialist
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Customer Service Specialist
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Guest Advocate
4 weeks ago
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Customer Service Representative
3 weeks ago
Phoenix, Arizona, United States City Property Management Full time{"title": "Customer Care Specialist", "description": "Job SummaryWe are seeking a skilled and compassionate Customer Care Specialist to join our team at City Property Management. As a key member of our community management team, you will provide exceptional customer service to our homeowners and clients, resolving complaints and issues in a timely and...
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Customer Service Specialist
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Guest Advocate
1 month ago
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Customer Service Representative
4 days ago
Phoenix, Arizona, United States Insight Global Full timeCustomer Service SpecialistWe are seeking a highly skilled Customer Service Specialist to join our team at Insight Global. As a key member of our Water Services and Public Works Department, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Initiate or terminate utility service for customersAccept payments...
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Customer Service Representative
2 weeks ago
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Shelter Advocate
3 weeks ago
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Phoenix, Arizona, United States Cable One Full timeJob Title: Customer Care Specialist ICable One and our family of brands are seeking a highly skilled and customer-focused Customer Care Specialist I to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction with our products and...