Eligibility Lead Representative
2 weeks ago
Job Title: Eligibility Lead Representative
Location: Lake Mary, FL (Hybrid)
Job Duration: 2+ Months contract with the possibility of extension.
Schedule Notes: Training Schedule: 9:00am-5:30pm Regular Schedule: 10am-7pm EST
Role is hybrid out of the Lake Mary, FL office. Tues , Wed mandatory. 3rd day is flex to Monday, Thursday or Friday.
Duties
· Delivers professional activities in the Contracts job family.
· Applies standard techniques and procedures to routine instructions that require professional knowledge in specialist areas.
· Provides standard professional advice and creates initial reports/analyses for review.
· Implements new accounts.
· Reviews benefits to ensure standard benefits were sold and can be accommodated by our systems.
· May create and distribute various documents to appropriate areas.
· May act as a Technical Coach, providing desk-level coaching and identifying opportunities aimed at improving overall operational performance.
· May provide guidance, coaching, and direction to more junior members of the team in Contracts.
Skills:
· Experience analyzing data, and skilled data entry required
· Prior experience building relationships with internal customers
· Strong verbal and written communications skills with the ability to interact professionally with diverse groups
· Intermediate Microsoft Office products: some experience with complex Excel formulas
· Ability to multitask in a fast-paced environment where accuracy is imperative
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