Director of Operations | Tsongas Center

3 weeks ago

Lowell, United States Oak View Group Full time

Overview:

In consultation with the General Manager, the Director of Operations manages, supervises, and coordinates the day-to-day operations of the complex including but not limited to maintenance, set-up/changeovers, custodial/housekeeping, landscaping/grounds keeping, equipment safety and capital projects. This employee also provides overall administrative planning, direction, and policies to operating managers and supervisors, assuring the highest quality service program to assure booking and rebooking of events. The Director of Operations ensures an effective and cost-efficient program by controlling departmental operating budget while providing highly responsible staff assistance to the General Manager.

This role will pay a yearly salary of $75,000 to $85,000 plus bonus

Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

This position will remain open until October 15, 2024

Responsibilities:
  • Oversee Daily Operations: Manage the daily operation and maintenance of the facility and all associated systems, including HVAC, Ice Plant, boilers, chillers, sound systems, electrical, plumbing, fire protection, life safety, workplace safety, communications, scoreboard systems, pest control, and custodial services.
  • Budget Management: Ability to prepare, track, control, and analyze budgets. Participate in developing and administering the facilitys operations and capital budgets. Forecast additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; and implement necessary adjustments.
  • Technical Knowledge: Knowledge of boilers, chillers, refrigeration, ice making, Fire Alarm/Fire Protection systems, Security Alarm systems, and OSHA requirements is preferred.
  • Event Coordination: Assist with the advancement and communication of event information to relevant departments and staff. Manage event set-up and tear-down, including basketball floors, stage risers, chairs, signs, and banquet functions.
  • Liaison Duties: Act as the liaison with City and University Services for facility-related functions, such as City Codes, parking, licenses, permits, inspections, and warranties.
  • Staff Management: Select, train, motivate, and evaluate staff. Provide or coordinate training, address deficiencies, and implement discipline and termination procedures.
  • Health & Safety Compliance: Ensure compliance with health and safety regulations.
  • Report and Manual Development: Develop and update management reports and manuals, such as the Operations Manual, Annual Preventative Maintenance Plan, Annual Facility Report, and Fire Code Rules & Regulations.
  • Operational Improvement: Continuously improve operations, decrease turnaround times, streamline work processes, and provide quality customer service.
  • Organizational Studies: Conduct organizational and operational studies and recommend modifications to programs, policies, and procedures.
  • Stakeholder Relations: Establish and maintain effective working relationships with staff, facility stakeholders, and users.
  • Project Oversight: Direct and monitor the work of contractors, engineers, and architects on building projects and regular maintenance related items.
  • Regulatory Compliance: Maintain hazardous materials communication programs, material safety data sheets, and stay updated on Federal, State, OSHA and Local regulations.
  • Additional Duties: Perform all other duties as assigned by the General Manager.
Qualifications:
  • B.S. or B.A. degree from an accredited college/university.
  • 5-7 years experience in facility operations management preferred.
  • Must show demonstrated knowledge of physical plant management, supervisory skills and experience in work crew supervision in facility operations.
  • Ability to work event nights, weekends and holidays as required.
  • Ability to stand and walk for extended periods, climb stairs, and occasionally lift up to 40 lbs.
  • Knowledge of budget preparation and control.
  • Knowledge of OSHA requirements.
  • Basic Knowledge of boilers, chillers, refrigeration and ice making
  • Basic Knowledge of Fire Alarm / Fire Protection systems
  • Understanding of operational characteristics of events, principles of supervision and training, facility use contracts, fire and public safety regulations, and A/V equipment and electronic systems.
  • Proficiency in Microsoft Office applications, word processing, spreadsheets, databases, presentation software, and Internet software.
  • CAD experience is preferred.
  • Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment
  • Strong oral and written communication skills. Ability to speak, read and write in English
  • Possession of, or ability to obtain, a current CPR certificate is preferred.
  • Ability to obtain certification to operate forklift and other equipment as needed.
  • Valid drivers license required.
  • Ability to work well in a team-oriented, fast-paced, event-driven environment
  • Working knowledge of equipment safety, facility maintenance and housekeeping
  • Excellent customer service skills


Vaccination Statement:

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

  • Director of Marketing and Sales Leadership

    4 weeks ago

    Lowell, Massachusetts, United States Oak View Group Full time

    Senior Director of Marketing and SalesOak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.This role oversees the Marketing, Sales, and Box Office departments and assists the General Manager in planning, directing, and managing day-to-day operations. Responsibilities...

  • Resident District Manager

    4 weeks ago

    Lowell, Massachusetts, United States Aramark Full time

    Job SummaryAs a Resident District Manager at Aramark, you will lead one of the largest collegiate food and beverage operations in Massachusetts, serving approximately 3 million meals annually. You will provide students, faculty, and staff with an enormous variety of choices across two residential dining rooms, 11 retail outlets, and 6,000 seat arena, Tsongas...

  • Massachusetts Pirates Video Content Creator

    4 weeks ago

    Lowell, Massachusetts, United States AEG Full time

    Massachusetts Pirates Video Content Creator Job DescriptionCompany OverviewThe Massachusetts Pirates are a professional football team competing in the Indoor Football League. Our team is growing, and we're looking for a skilled Video Content Creator to join our crew.Job ResponsibilitiesConceptualize, shoot, and edit engaging video content for social media,...

  • Director of Operations

    1 month ago

    Lowell, Massachusetts, United States Oak View Group Full time

    Job Title: Director of OperationsOverview:The Director of Operations is a key member of our team, responsible for managing the day-to-day operations of our complex. This includes overseeing maintenance, set-up and changeovers, custodial and housekeeping services, landscaping and grounds keeping, equipment safety, and capital projects. The Director of...

  • Operations Director

    4 weeks ago

    Lowell, Massachusetts, United States Oak View Group Full time

    Job Title: Director of OperationsOak View Group is seeking a highly skilled and experienced Director of Operations to join our team. As a key member of our operations team, you will be responsible for managing the day-to-day operations of our venue, including maintenance, set-up, and tear-down of events.Key Responsibilities:Manage the daily operation and...

  • Director - Sustainability

    2 weeks ago

    Lowell, United States University of Massachusetts Full time

    Director - Sustainability Job no: 525296 Work type: Staff Full Time Campus: UMass Lowell Department: Sustainability Pay Grade: P20 Categories: Other Staff Positions General Summary of Position: Under the guidance of the Senior Executive Director of the Rist Institute for Sustainability and Energy, the Director of Sustainability will play a critical role in...

  • Sustainability Director

    4 weeks ago

    Lowell, Wisconsin, United States University of Massachusetts Full time

    Job Title: Sustainability DirectorAt the University of Massachusetts, we are seeking a highly skilled and experienced Sustainability Director to join our team. The successful candidate will play a critical role in advancing our institution's leadership in sustainability.Key Responsibilities:External Partnerships & Collaboration: Foster relationships with...

  • Plant Operations Director

    4 weeks ago

    Lowell, Massachusetts, United States SinnovaTek Full time

    Job Summary:We are seeking a highly skilled and experienced Plant Operations Director to oversee our aseptic food manufacturing facility. The ideal candidate should have a strong technical background in food processing and a proven track record in leading teams, driving continuous improvement initiatives, and ensuring efficient operations. As the Plant...

  • Director of Philanthropy

    1 week ago

    Lowell, United States Boys & Girls Club of Greater Lowell Full time

    Overview/Position Summary  As the chief frontline fundraiser for the Boys and Girls Club of Greater Lowell, the Director of Philanthropy will identify, qualify, cultivate, solicit, and steward major donors of $25K+. This heavily outward-facing role will help the Resource Development Director to develop ambitious yet reasonable revenue targets to support the...

  • Director of Philanthropy

    1 week ago

    Lowell, United States Boys & Girls Club of Greater Lowell Full time

    Overview/Position Summary  As the chief frontline fundraiser for the Boys and Girls Club of Greater Lowell, the Director of Philanthropy will identify, qualify, cultivate, solicit, and steward major donors of $25K+. This heavily outward-facing role will help the Resource Development Director to develop ambitious yet reasonable revenue targets to support the...

  • Director Rist DifferenceMaker Institute

    3 months ago

    Lowell, United States InsideHigherEd Full time

    Job no: 524753Position type: Staff Full TimeBenefit Status: Benefited-UnionCampus: UMass LowellDepartment: Student AffairsSalary: Salary commensurate with experience within the grade/rangeApplications Open: Aug 28 2024 Applications Close: Open until filledGeneral Summary of Position:The Rist DifferenceMaker Institute Director is responsible for the...

  • Member Engagement Director

    4 weeks ago

    Lowell, Michigan, United States YMCA of Greater Grand Rapids Full time

    Job DescriptionAt the YMCA of Greater Grand Rapids, we are seeking a highly motivated and experienced professional to fill the role of Member Engagement Director. This key position will be responsible for leading the development and implementation of strategies to enhance the member experience, drive engagement, and foster a sense of community within our...

  • Director of Capital Projects

    4 months ago

    Lowell, United States UMass Lowell Full time

    General Summary of Position: The Director of Capital Projects has responsibility for coordinating and managing all capital projects on campus, including new construction, facility renovations and infrastructure upgrades through the use of both internal and external project managers and resources.  The Director of Capital Projects is responsible for all...

  • Director of Entrepreneurship and Innovation

    4 weeks ago

    Lowell, Massachusetts, United States UMass Lowell Full time

    Job Summary:The Rist DifferenceMaker Institute Director is responsible for the strategic leadership and growth of the campus's DifferenceMaker program. This position requires a comprehensive understanding of business model development, presentation development, market and customer research, project management, entrepreneurship, and marketing principles...

  • Sr. Director, Quality

    3 weeks ago

    Lowell, United States Rapid Micro Biosystems Full time

    Winning the race to bring new healthcare products safely to a waiting world drives Rapid Micro Biosystems (RMB) to combine today's innovative technologies as never before. Your career at RMB puts you at the center of diverse global teams that span robotics, AI, Machine Learning, imaging, microbiology, and more, re-shaping how urgently needed pharmaceuticals...

  • Sr. Director, Quality

    3 weeks ago

    Lowell, United States Rapid Micro Biosystems Full time

    Winning the race to bring new healthcare products safely to a waiting world drives Rapid Micro Biosystems (RMB) to combine today's innovative technologies as never before. Your career at RMB puts you at the center of diverse global teams that span robotics, AI, Machine Learning, imaging, microbiology, and more, re-shaping how urgently needed pharmaceuticals...

  • Director, Fab Quality

    7 hours ago

    Lowell, United States DSJ Global Full time

    A leading company in the semiconductor industry, specializing in the design and manufacturing of high-performance semiconductor products for Data Centers, Telecommunications, and Industrial applications. With over 65 years of expertise and a commitment to quality and innovation, our global presence and advanced facilities allow us to deliver exceptional...

  • Director, Fab Quality

    7 days ago

    Lowell, United States DSJ Global Full time

    A leading company in the semiconductor industry, specializing in the design and manufacturing of high-performance semiconductor products for Data Centers, Telecommunications, and Industrial applications. With over 65 years of expertise and a commitment to quality and innovation, our global presence and advanced facilities allow us to deliver exceptional...

  • Capital Markets and Investments Director

    4 weeks ago

    Lowell, Massachusetts, United States Ultimate Software Full time

    At Ultimate Software, we're on the cusp of something truly special. Our AI-powered product portfolio is designed to support customers of all sizes, industries, and geographies, propelling us into an even brighter tomorrow.The Director, Capital Markets and Investments will play a key role in our global Corporate Treasury team, responsible for managing global...

  • Executive Director of Alumni Relations

    4 weeks ago

    Lowell, Massachusetts, United States UMass Lowell Full time

    Job Summary:The Executive Director of Alumni Relations is a senior leadership position at UMass Lowell, responsible for providing strategic direction for alumni engagement initiatives. This role involves establishing and maintaining collaborative partnerships with various stakeholders, including directors of development, deans, and faculty members. The...