![Agility Talent](https://media.trabajo.org/img/noimg.jpg)
Customer Success Manager-Spanish Speaker
1 month ago
Customer Success Manager-Spanish Speaker New York, NY (Hybrid or Remote) About our client: Our client is a SaaS performance management solutionthat leverages employee and customer data to blend real-time performance management and seamlessly integrate with all major enterprise systems. They are well funded, have a great work/life culture, headquartered in NYC and growing About the role: Our clientis looking for Spanish Speaking Customer Success Manager.They are looking for someone to manage Enterprise Accounts based in LATM region. This is a highly collaborative role, working alongside the NYC Marketing, Sales, and all other Operation teams, to manage an elite client portfolio. Responsibilities: Manage a portfolio of 6-10 Enterprise Accounts across all stages from implementation to expansion and retention. Establish a strategic advisor relationship with each customer, managing the customer relationship, health, and risk, post-sale. Establish a deep knowledge of the customers’ business and organization, developing relationships with key customer stakeholders to secure contract renewals and drive further product adoption and expansion across the business. Work with customers to develop and execute a success plan that outlines howour clientwill address their business needs and measure performance against established metrics/KPI’s. Leverage both successful execution and relationship engagement to convert customers to evangelists and partners, helping us to grow the business and platform. Actively update customers on the evolution of the product.Show how the Product evolution will continue to enhance functionality and support customers’ evolving use cases and business needs. Collaborate with Sales, Marketing, Product, and the Partner community, to share best practices, improve internal capabilities, identify new customer business needs and effectively leverage all the available resources to drive customer success. Monitor customer utilization trends and perform health checkups to identify product recommendations and needs. Conduct monthly and quarterly strategic business reviews with customer stakeholders to drive alignment and engagement. Requirements: 3-5 years of customer management experienceleadinga$1-$5M portfolio with an emphasis on renewals and expansion. Comfortable discussing both commercial and technical topics and engaging in commercial negotiations with senior executives. Deep quantitative analysis skills, with proven business insight and judgment. Ability to rapidly develop and deliver creative business solutions for complex business problems. Experience implementing and using a variety of customer and commercial management tools and technologies (Salesforce, Excel, Jira,ZenDesk, Google Apps, BI tools, SQL queries). Able to excel in a rapidly changing, hyper-growth, Start Up environment, as an entrepreneurial, self-starter and highly collaborative team member. Experience within a globally dispersed, multilingual team. Strong presentation skills andabilityto establish credibility and relationships with C-level executives. Excellent written and verbal communication skills. Spanish Speaker BA or BS required. Benefits : Our clientprovides a reasonablerangeof compensation. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. The startingrangeof (base) pay for this role is $130K – $150K plus bonus. Benefits include discretionary (unlimited) PTO; health care, dental, vision and life insurance + voluntary coverage options, 401k; remote, hybrid, flexible work environments; employee assistance program; learning & development opportunities; laptop & tech setups and more. Your Name (required) Your Email (required) Upload Resume What are you looking for? Any additional information we should know? Recommendations? We want to know to better assist you. #J-18808-Ljbffr
-
Spanish-Speaking Customer Success Specialist
1 week ago
Columbia, Maryland, United States Agility Talent Full timePosition Overview:We are seeking a dedicated Customer Success Manager who is fluent in Spanish to oversee our Enterprise Accounts within the LATAM region.About Agility Talent:Agility Talent is a cutting-edge SaaS performance management provider that utilizes employee and customer insights to enhance real-time performance management and integrate seamlessly...
-
Spanish-Speaking Customer Success Leader
1 week ago
Columbia, Maryland, United States Agility Talent Full timePosition Overview:We are seeking a dynamic and results-oriented Spanish-Speaking Customer Success Manager to oversee Enterprise Accounts in the LATAM region.About Agility Talent:Agility Talent is a leading SaaS performance management provider that utilizes employee and customer insights to enhance real-time performance management and seamlessly integrate...
-
Columbia, United States SC State Credit Union Full timeJob DescriptionJob DescriptionJoin our dedicated team at SC State Credit Union in Columbia, South Carolina, as a Full Time Bilingual (English/Spanish) Customer Service Representative. This onsite position offers an exciting opportunity to connect with a diverse member base and make a meaningful impact by providing exceptional service. You'll be part of a...
-
Customer Success Manager at SalesHood in Remote
2 months ago
Columbia, United States SalesHood Full timeCustomer Success Manager at SalesHood in Remote You're experienced and passionate about the discipline of sales enablement You're a relationship builder who understands how to communicate and consult with multiple levels across an organization Being able to identify business problems and work cross-functionally to deliver solutions, as well as build...
-
Bilingual (Spanish) Customer Service Representative
3 months ago
Columbia, United States SC State Credit Union Full timeJob DescriptionJob DescriptionState Credit Union is seeking Spanish/English speaking bilingual applicants for a Full Time Member Service Representative located in a phone center environment. As a Member Service Representative, you will be responsible for providing exceptional customer service and support to our members.Job duties include, but are not limited...
-
Columbia, United States SC State Credit Union Full timeState Credit Union is seeking Spanish/English speaking bilingual applicants for a Full Time Member Service Representative located in a phone center environment. As a Member Service Representative, you will be responsible for providing exceptional customer service and support to our members. Job duties include, but are not limited to: Receive incoming member...
-
Customer Service Representative
1 day ago
West Columbia, United States Avenica Full timePosition: Customer Service Representative (Bilingual English/Spanish) Location: Columbia, SC 29210 Schedule: 830am-6pm ET M-F Worksite Arrangement: In-office first 2 months, Hybrid after training period (3 days on-site, 2 remote) Starting Compensation: $18/hr Start date: September 23, 2024 About Avenica Avenica is a career-launching platform that uses data...
-
Customer Service Representative
2 days ago
West Columbia, United States Avenica Full timePosition: Customer Service Representative(Bilingual English/Spanish)Location: Columbia, SC 29210Schedule: 830am-6pm ET M-FWorksite Arrangement: In-office first 2 months, Hybrid after training period (3 days on-site, 2 remote)Starting Compensation: $18/hrStart date: September 23, 2024About AvenicaAvenica is a career-launching platform that uses data science,...
-
Clinic Success Manager- Lexington
3 weeks ago
Columbia, United States Palmetto ENT & Allergy Full timeJob DescriptionJob DescriptionPalmetto ENT and Allergy is an eclectic team inspired by intellectual curiosity and a passion for exceptional patient care. Here we lead with compassion, direction, and focus so that we can lead through conscious chaos. As a Clinic Success Manager, we define success by five main components:1. Outstanding patient care- We strive...
-
Clinic Success Manager- Columbia
3 months ago
Columbia, United States Palmetto ENT & Allergy Full timeJob DescriptionJob DescriptionPalmetto ENT and Allergy is an eclectic team inspired by intellectual curiosity and a passion for exceptional patient care. Here we lead with compassion, direction, and focus so that we can lead through conscious chaos. As a Clinic Success Manager, we define success by five main components:1. Outstanding patient care- We strive...
-
Customer Service Representative
1 week ago
West Columbia, United States TSR Consulting Full timeAbout TSR: TSR is a relationship-based, customer-focused IT and technical services staffing company. For over 40 years TSR, Inc. and its wholly owned subsidiary, TSR Consulting Services, have prospered in the Information Technology staffing business, earning the respect of companies both large and small with well refined candidate screening, timely...
-
Client Success Manager
1 week ago
Columbia, South Carolina, United States Merkle Full timePosition OverviewThe primary focus of this role is to uphold client satisfaction by delivering outstanding service and generating value for our clients. You will engage daily with clients and collaborate with internal subject matter experts.Key Responsibilities:Oversee the daily implementation of clients' marketing initiatives.Act as the main liaison for...
-
Columbia, United States Teleperformance USA Full timeCategory : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages,...
-
Spanish Speaking Sales Assistant
3 months ago
Columbia, United States Parks Motor Sales Inc Full timeJob DescriptionJob DescriptionSERVICE AND SALES ASSISTANT TO SPANISH SUPERVISOR - Must be fluent in English and Spanish- Must be able to work Saturdays and most Holidays- Must be able to advocate for customer when dealing with the service department.- Keep paperwork organized - Knowledge in: Google Sheets, Google Docs, Docusign, and Canva- Follow...
-
Columbia, United States Teleperformance USA Full timeCategory : Customer Service/Support -About TP -Teleperformance is a global, digital business services company. We deliver -the most advanced, digitally powered -business services to help the world's -best brands streamline their business in -meaningful and sustainable ways. -With more than 500,000 inspired and -passionate people speaking more than -300...
-
Columbia, United States Teleperformance USA Full timeCategory : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliverthe most advanced, digitally poweredbusiness services to help the worldsbest brands streamline their business inmeaningful and sustainable ways. With more than 500,000 inspired andpassionate people speaking more than300 languages, our global...
-
Columbia, United States Teleperformance USA Full timeCategory : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300...
-
Columbia, United States Teleperformance USA Full timeCategory : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300...
-
Columbia, United States Veterans United Home Loans Full timeCustomer service, dependability, efficiency, and communication. Those are the skillsets of a successful Customer Service Representative at Veterans United.As a Customer Service Representative, you respond to inbound calls and guide the caller to the solution they need. Your calls may entail answering general loan questions, transferring to other departments,...
-
West Columbia, United States Conduent Full timeJob DescriptionRemote Bilingual Spanish Customer Service Representative - Medicaid Member Support$17.50/HourlyPaid Training Equipment Provided Full-Time with Benefits Interested in supporting Medicaid members in South Carolina? Conduent has immediate openings for Remote Call Center Customer Service Representatives. This is a great opportunity to learn about...