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Call Center Representative

2 months ago

Schenectady, United States TEKsystems Full time

*Description:*

* Updated existing records with new or revised information as needed.
* Analyzed employee data to ensure accuracy prior to open enrollment period.
* Reviewed documents, such as applications, forms, contracts, and agreements, in order to verify accuracy prior to submission during the open enrollment period.
* Collaborated with other departments to resolve issues regarding incorrect data entries.
* Organized files according to established procedures for easy retrieval later on.
* Maintained confidentiality of sensitive information entered into the system.
*Additional Skills & Qualifications:*

* 1+ years of experience in a health care or insurance office.
* Prior pharmacy csr experience is a plus
* Prior administrative experience and data entry
Monday - Friday: 8:30a - 5:00pm
Remote position - candidates must be located within NY
*Benefits:*
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.