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Healthcare Customer Service Advocate

2 months ago

Los Angeles, United States HealthCare Support Full time
Healthcare Customer Service Advocate

HealthCare Support is actively seeking a Healthcare Customer Service Advocate
to fill an opening with a Managed Care Organization in Los Angeles, CA.

Daily Responsibilities for Customer Service Advocate:

  • Handle incoming calls regarding benefits, eligibility and claims status
  • Provide assistance to members and providers
  • Shift: Flexible to do any 8-hour shift between 8am to 8pm from Mondays to Fridays with occasional Saturday rotation required

Required Qualifications for Customer Service Advocate:
  • High School Diploma or GED
  • At least 6 months of call center experience
  • High speed internet (Download: 100 MBPS or higher / Upload: 10 MBPS or higher)
  • Computer proficient and can type at least 30 WPM

Preferred Qualifications for Customer Service Advocate:
  • Managed Care Organization experience
  • Bilingual in Spanish and English

Benefits for Customer Service Advocate:
  • Immediate enrollment in Health Insurance
  • Dental Insurance
  • Life Insurance
  • Employee Assistance Program (EAP)
  • Access to Investment Accounts
  • Career and educational tools within our Ingenovis ACT (Advocacy) Program


Pay Details: $19.64 - $19.64 an hour

Interested in being considered?
If you are interested in applying to this position, please click Apply Now for immediate consideration.

For additional consideration, please email a copy of your resume to jyv.regis@healthcaresupport.com with your phone number, the job title and location, and our recruiters will reach out.
Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.

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