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Sr. Specialist, Marketing Operations
1 month ago
Sr. Specialist, Marketing Operations & Strategy Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Role Summary The Sr. Specialist, Marketing Operations & Strategy, reporting into the Marketing Operations and Strategy team will be responsible for partnering with the Integrated Marketing team, Product Marketing, and other cross-functional marketing teams to support pulling insights as well as optimizing execution across all channels. The main charter is to drive regular interlocks and reporting between campaigns, product marketing, regional and marketing channel owners to ensure the team is optimizing their campaigns, as well as rolling up performance to key cross-functional product and business stakeholders. This person is empowered to seek key initiatives, drive performance and ensure all the proper conversations are happening across Marketing, all with a data-driven approach. What you'll get to do Dedicated partner to the Integrated Marketing and Product Marketing team to help define the Marketing strategy for the buying centers based on data driven analysis. Key contributor to all management meetings and become an integral part of the Marketing leadership team in the buying center. Provide day to day support on budget allocation and performance to ensure we are using every dollar of Marketing spend to the fullest. Review marketing mix/channel performance with regional and marketing channel teams to optimize trade-offs. Lead operational cadence and drive regular interlocks with product marketing, regional, and marketing channel owners to monitor performance against plan, identify key potential issues, track progress against key action items, etc. Strong focus on all our Marketing leading indicators to identify key trends and provide accurate campaign forecasts so we can course correct if needed early in the quarter. Establish a data-driven culture across Demand Gen to champion our pipeline contribution and drive positive ROI on our program investments by product area. Run post-mortem meetings on key Marketing programs to assess what is driving the best outcomes and how to replicate it across theaters if appropriate. Lead key cross-functional initiatives across Marketing that will have a positive impact on growth, productivity, retention, and/or the Customer Experience. Provide key ad hoc analysis (e.g. funnel optimization, content performance, trial optimization, etc.) to help the management team refine/adjust the strategy as needed. Establish your role as the key champion to drive business improvements to help Marketing team unlock their contribution to the buying centers. Lead campaign governance/monitoring across Marketing, and enable Marketers on proper campaign setup to ensure accurate lead flow and campaign performance reporting. Partner with analytics team on dashboard creation and iteration based on reporting needs of teams across Marketing. Must-have Qualifications 5+ years of Demand Generation experience with at least 2-3 years of successfully supporting a product marketing or demand gen team. Full immersion in all Marketing channels (both offline and digital) at a rapidly growing SaaS organization focused on a B2B audience. Confirmed experience of driving Sales, Product, and Marketing alignment and being accountable to a Marketing sourced pipeline target. Experience with Marketing tech stack, performance marketing, and reporting/attribution tools. Proven track record of converting data-driven analytics to gain customer insights, set Marketing mix and drive targeted campaigns. Strong experience in collaborating effectively with key Sales, Product, and Marketing stakeholders and leading by influence. Experience with running a quarterly budget to drive qualified leads and opportunities, while maintaining a low customer acquisition cost. Ability to drive and lead change management programs across functionally and geographically distributed strategic partner organizations. Strong intellectual curiosity to develop and embrace new standard methodologies to build a continuous improvement culture. Combines competitiveness with empathy, along with a high-level of personal and professional integrity. Bachelor's degree required. Master's degree is a plus. Splunk is an Equal Opportunity Employer At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements. #J-18808-Ljbffr
