Full Time Patient Service Representative

4 months ago

Willoughby, United States WellStreet Urgent Care Full time
We have a full time, front desk/medical receptionist position open at our clinic located at 36001 Euclid Avenue, Ste. 5, Willoughby, OH 44094.

Scheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required. Schedules published on a monthly basis.

Job description

The Patient Service Representative is the first point of contact between the patient and clinical staff. Patient check in, insurance verification, collection of co-pays and balances, various other front office duties. The front office position plays a vital role of ensuring & exceeding the expectations of the patient with the University Hospitals Urgent Care experience.

Responsibilities:

  • Greet patients and provide instructions to all visitors in a polite and professional manner
  • Analyze health insurance benefits, verify insurance eligibility and relay relevant information regarding payment policies and billing/collection processes
  • Maintain the readiness of the University Hospitals Urgent Care reception area
  • Perform clerical tasks and adhere to established policies and procedures
  • Determine and collect each patient's financial responsibility
  • Assist the practice manager and other staff as required
  • Provide overall support for Physicians and office operations
  • Obtain and document patient history
  • Understand and enforce standard healthcare regulatory requirements
  • Collect and maintain all patient and business documents while maintaining confidentiality
  • Perform office procedures including all general administrative duties
  • Document Electronic Medical Record (EMR) all medical interventions
  • Assure HIPAA and OSHA compliance
  • May be asked to travel to nearby University Hospitals Urgent Care locations to support the staff
Minimum Qualifications:
  • High school diploma or equivalent.
  • Prefer at least one year experience in a medical office or emergency room setting.
  • Urgent care experience preferred, but not required.
  • Ability to work 8am to 8pm 3 days/week, rotating weekends and holidays.
  • Experience with insurance eligibility and co-pay determination. Certification & experience as a medical assistant a plus, but not required.


INDUH

  • Full Time Patient Service Representative

    4 months ago

    Willoughby, United States University Hospitals Urgent Care by Well Full time

    Job DescriptionJob DescriptionWe have a full time, front desk/medical receptionist position open at our clinic located at 36001 Euclid Avenue, Ste. 5, Willoughby, OH 44094. Scheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required. Schedules published on a monthly basis. Job...

  • Full Time Patient Service Representative

    3 weeks ago

    Willoughby, United States WellStreet Urgent Care Full time

    We have a full time, front desk/medical receptionist position open at our clinic located at 36001 Euclid Avenue, Ste. 5, Willoughby, OH 44094. Scheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required. Schedules published on a monthly basis. Job description The Patient Service...

  • Patient Services Representative

    3 weeks ago

    Willoughby, United States Signature Health Full time

    Description At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then...

  • Patient Services Representative

    7 days ago

    Willoughby, United States Signature Health Full time

    Description At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can-do mindset, then...

  • Patient Service Representative

    4 months ago

    Willoughby, United States University Hospitals Full time

    What You Will Do. Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs Patient, Representative, Service, Customer Service, Retail

  • Patient Services Representative

    2 weeks ago

    Willoughby, Ohio, United States Signature Health Full time

    About the RoleWe are seeking a highly skilled and compassionate Patient Services Representative to join our team at Signature Health. As a key member of our healthcare team, you will play a vital role in ensuring the smooth operation of our patient registration and scheduling processes.Key ResponsibilitiesProvide Exceptional Patient Support: Ensure the...

  • Patient Services Coordinator

    2 weeks ago

    Willoughby, Ohio, United States Signature Health Full time

    {"title": "Patient Services Representative", "description": "Join Our Team at Signature HealthAt Signature Health, we're dedicated to providing integrated healthcare for our community, specializing in patients with mental illness and/or addiction. We're seeking a Patient Services Representative to join our team, who shares our core values of putting people...

  • Patient Service Representative HHVI Willoughby

    4 months ago

    Willoughby, United States University Hospitals Full time

    What You Will Do Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met. Maintain professional interpersonal skills with patients, physicians and co-workers. Supports...

  • Patient Services Coordinator

    6 days ago

    Willoughby, Ohio, United States Signature Health Full time

    About the RoleWe are seeking a highly skilled and compassionate Patient Services Representative to join our team at Signature Health. As a key member of our patient access team, you will play a vital role in ensuring the smooth and efficient delivery of patient care.Key ResponsibilitiesProvide exceptional patient support by accurately capturing and updating...

  • Patient Services Coordinator

    3 weeks ago

    Willoughby, Ohio, United States Signature Health Full time

    About the RoleWe are seeking a highly skilled and compassionate Patient Services Representative to join our team at Signature Health. As a key member of our patient support team, you will play a vital role in ensuring a positive and seamless experience for our patients and their families.Key ResponsibilitiesRegistration and Scheduling: Accurately and...

  • Automotive Service Clerical Support Entry Level, Full-time

    1 month ago

    Willoughby, United States Classic Auto Group Full time

    Job DescriptionJob DescriptionClassic BMW, in Willoughby Hills, Ohio , is seeking to add a full-time Service Clerical Support representative to its Service department team.The Service Clerical Support representative 1st priority is to manage the service isle moving and parking vehicles; assists with bringing vehicles into the department; answers phones and...

  • Customer Service Representative

    2 weeks ago

    Willoughby, United States Five Star Trucking Full time

    Job Type Full-time Description About Us: Are you ready to join a dynamic team that's driving the future of logistics? Five Star Trucking is a third-party logistics provider that connects businesses with transportation to get products delivered. We offer world-class services to solve even the most complex shipping needs by providing truckload solutions. Our...

  • Customer Service Representative

    7 hours ago

    Willoughby, Ohio, United States Christina Estes - State Farm Agent Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative.Job SummaryAs a Customer Relations Representative, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional customer service, and promoting the growth of our...

  • Customer Service Representative

    3 weeks ago

    Willoughby, United States Five Star Trucking Inc Full time

    Job DescriptionJob DescriptionDescription:About Us:Are you ready to join a dynamic team that’s driving the future of logistics? Five Star Trucking is a third-party logistics provider that connects businesses with transportation to get products delivered. We offer world-class services to solve even the most complex shipping needs by providing truckload...

  • Customer Service Representative

    4 weeks ago

    Willoughby, Ohio, United States Community Choice Financial Family of Brands Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Community Choice Financial Family of Brands. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and ensuring that our customers receive the best possible service.Key...

  • Customer Service Representative

    3 weeks ago

    Willoughby, Ohio, United States Christina Estes - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative at Christina Estes - State Farm Agent.Key ResponsibilitiesEstablish and Maintain Customer Relationships: Build and maintain strong relationships with customers, providing exceptional service and support to meet their...

  • Customer Service Representative

    1 week ago

    Willoughby, Ohio, United States Five Star Trucking Full time

    About UsFive Star Trucking is a dynamic third-party logistics provider that connects businesses with transportation solutions. Our mission is to deliver world-class services that solve complex shipping needs. We prioritize transparency and dedicated service for our customers, carriers, and people.Job SummaryWe are seeking a Customer Service Representative to...

  • Customer Service Representative

    2 weeks ago

    Willoughby, Ohio, United States Domino's Pizza LLC Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Taking orders from customers in a fast-paced environmentMaking pizzas to the highest standards of quality and presentationProviding exceptional customer service to ensure a positive...

  • Customer Service Representative

    3 weeks ago

    Willoughby, Ohio, United States Red Roof Full time

    **Job Summary**We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Representative at Red Roof. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our guests.**Key Responsibilities:**Welcome and assist guests with their stay,...

  • Licensed Practical Nurse

    3 days ago

    Willoughby, Ohio, United States Maxim Healthcare Service Full time

    Job Title: Licensed Practical NurseWe are seeking a skilled Licensed Practical Nurse (LPN) to join our team at Maxim Healthcare Services. As a LPN, you will play a vital role in providing high-quality patient care and contributing to the success of our healthcare team.Responsibilities:Assess patient needs and develop individualized care plans to meet those...