Customer Service Representative

1 month ago


Willoughby, Ohio, United States Christina Estes - State Farm Agent Full time
Job Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative.

Job Summary

As a Customer Relations Representative, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional customer service, and promoting the growth of our business.

Key Responsibilities
  • Establish and maintain customer relationships through regular communication and follow-up.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries and resolving issues.
  • Use a customer-focused approach to educate customers about insurance options and promote the development of our business.
  • Collaborate with other team members to ensure seamless customer service and support.
Requirements
  • Dedicated to providing exceptional customer service.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Proactive problem-solving skills.
Benefits
  • Competitive hourly pay and commission/bonus structure.
  • Opportunities for growth and advancement within the company.
  • Paid time off and vacation days.
  • Valuable career-building experience.


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