Front Desk Agent/Night Auditor
3 months ago
**Required Tasks:** **According to Hotel Standards:*** Guest Check-in & Check-out
* PMS Operations
* Cash Handling & Credit Card Transactions
* Switchboard Operation and Telephone Etiquette
* Front Office Emergency/Security Procedures
* Reservations-Guest Rooms and Meeting Rooms
* Assist with Administrative Duties as assigned by Management
* Keep Front Desk Area& Lobby Neat & Tidy and Clean Daily
* Set up Breakfast Bar or Refill/Monitor Cleanliness of Bar & Tables
* Minor Decision Making
* Take Group Reservations & Set up Group Blocks
* Sales of Guest Rooms with New Arrivals and Phone Inquiries
* Follow All Policies & Procedures as Outlined in the Employee Handbook
* Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Nametag
* Operate Laundry as Directed
* Maintain a Professional Attitude to all Guests, Associates & Vendors
**Required Skills:**
* Fluent Verbal & Written Communication in Proper English (Spanish, if possible)
* Basic Math
* Hand Writing
* Computer Skills/Keyboard/Typing Skills
* Operate a 10 Key Calculator
* Hospitable, Civil Contact with the Public
* Ability to Work Independently, with Little to no Supervision
* Ability to Complete Multiple Tasks Simultaneously
* Night Audit/Basic Accounting Skills/Training
**Physical Requirements:**
* Neck: Bending & Twisting
* Arms: Reaching, Bending, Light Carrying, Pushing, Pulling
* Hands: Finger Dexterity, Grasping
* Trunk: Bending & Twisting
* Legs: Normal Balance, Crouching or Kneeling
* Feet: Standing For Long Periods, Walking, Climbing Stairs
* Auditory: Ability to Read & Comprehend Emergency & Security Information Including Labels & Directions; Ability to Communicate in Emergency Situations & to Supervisor in English.
* Hearing: Ability to Hear Emergency Alarms, Telephone & Conversation
Vision: Legal Normal Vision with or without Accommodation
Location (city, state or zip code) You must select a location. Education status You must select an education status answer. Seeking for You must select a seeking status answer. First Name* Last Name* Email* Phone Number* Name Email Location Job Title No file has been chosen Phone number
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