Receptionist/Administrative Assistant

4 weeks ago


Mechanicsburg, United States NDX Full time

Join National Dentex - a leading healthcare organization specializing in the dental industry We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50+ labs throughout the country. We are seeking to fill a number of key positions within our organization including this opportunity at NDX Thayer Dental Lab in Mechanicsburg, PA for a Receptionist/Administrative Assistant.

The regular hours for this position are from 6:00 a.m. to 5:00 p.m., Monday through Thursday, and subject to change from time to time.

This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement

Primary Responsibilities and Essential Functions of the Position:

  • Answer all incoming calls and provide excellent customer service to customers.
  • Communicate with delivery personnel throughout the day to manage pick-ups and deliveries for customers.
  • Handle multiple phone lines professionally.
  • Responsible for guest registration.
  • Responsible for processing checks and bank deposit.
  • Provide flexibility and support to Thayer management team and any team member in any department utilizing skills and assisting in project completion for those who request it.
  • Separate, organize and scan paperwork associated with each invoiced case to be held as a permanent record.
  • Filing paperwork.
  • FedEx / UPS Pick-up / Labels.
  • Maintaining attendee lists for seminars and assisting with preparations and follow-up for seminars.
  • Data entry and printing of internal remake reports and casework surveys.
  • Other duties as assigned.
Skills and Abilities Required:
  • Must be able to read, write, speak and understand English
  • Data entry and computer skills
  • Ability to coordinate multiple tasks
  • Attention to detail
  • Excellent oral and written communication skills
  • Must be able to use office equipment, i.e. computer, scanner, copier, fax machine
Minimum Education and Experience Required:
  • Required: High school diploma or GED equivalent.
  • Office experience is preferred.
Hazardous Materials or Equipment Used:
  • Office equipment
Physical Requirements:
  • Sitting or standing for extended periods of time
  • The ability to push, pull, reach and bend.

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