Customer Service Specialist

2 months ago


Lockport, United States HonorVet Technologies Full time
Customer Service Specialist
Location: Lockport, NY 14094
Duration: 2+ months (Possibility of Extension)
Work hours: 1st shift

Overview:
ct as the primary customer service contact for in-bound customer / client calls solving problems and answering inquiries for all treasury management products, utilizing excellent oral and written communication skills.

Primary responsibilities:
Receive incoming customer client calls using excellent customer service and telephone skills.
Answer inquiries and resolve customer issues for all treasury management products.
Uses related software, mainframe applications, and appropriate documentation to answer inquiries.
Work directly with external business and corporate customers, product managers, sales representatives, and Treasury Management operational staff to resolve product issues, customer problems and more complex inquiries.

Education and experience required:
Associate's degree.
1 year customer service or related experience.

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