Front Desk Manager | Palihouse West Hollywood
4 weeks ago
FRONT DESK MANAGER | PALIHOUSE WEST HOLLYWOOD
POSITION PROFILE
The Front Desk Manager will assist in overseeing Front Desk, Property Maintenance Team, and Overnight Agents. Operate the hotel at a level that meets and exceeds the standards of our guests. Develop, engage, encourage, and motivate team members at all times. Maintain physical attributes and cleanliness of the property. Act as manager on duty in the absence of the General Manager and assist with special projects as needed. This position reports directly to the General Manager.
ABOUT PALIHOUSE WEST HOLLYWOOD:
Palihouse West Hollywood is situated on famed W 3rd St. and features 95 guestrooms, an indoor/outdoor pool lounge, and a Lobby Lounge, Caf and Bar that is open to locals and visitors alike. If you're passionate about creating genuine connections, thrive in a dynamic hospitality environment, and find joy in elevating guest experiences, we invite you to join our team at Palihouse West Hollywood
TASKS AT HAND:
- Assist with managing all operational functions of the hotel.
- Hold regularly scheduled meetings with all team members.
- Ensure full compliance of hotel operating controls, SOP's, policies, procedures, and service standards.
- Assist with all key property issues including customer service
- Handle complaints and oversee service recovery procedures.
- Ensure all decisions are made in the best interest of the hotels and management.
- Liaise with GM in developing and implementing improvement actions and carry out cost savings.
- Assist in the procurement of operating supplies and equipment.
- Assist with managing third-party vendor relationships for essential equipment and services.
- Assist with training key team members.
- Coordinating with team members for all activities and functions.
- Arranging the weekly team member schedule.
- Assist with supervising all on-property team members while on shift.
- Be accountable for responsibilities of team members and take ownership of guest complaints.
- Provide effect leadership for team members.
- Respond to audits to ensure continual improvement is achieved.
- Other duties as assigned
- Must be able to work a flexible schedule and shifts, including weekends and holidays.
- Minimum one-year supervisory experience in a luxury, lifestyle, or boutique hotel setting.
- Previous experience with Opera or similar property management system
- Must have good verbal and written communication skills.
- Must be able to speak and communicate clearly and concisely in English.
- Must use good judgement.
- Must work as a team and drive results.
- Must be an organized individual with excellent prioritization skills.
- Must be able to work well in a fast-paced environment.
- Must have good work ethic.
- Must display a positive attitude
- Ability to carry up to 40lbs.
- Ability to walk, stand and bend continuously throughout the day.
- Must be able to stand for long periods of time
- 401(k) retirement plan
- Medical, dental, vision and life insurance
- Employee discounts at our Hotels and Restaurants nationwide
- Paid Time Off and Sick Pay
- Holiday pay
- Professional development and career advancement opportunities
Company Information
MORE ABOUT US:
Palisociety is a fully integrated hospitality company that develops and operates unique hotels and residences across the country. In addition to our independent collection of hotels, we also operate Palihouses, Palihotels, and ARRIVE by Palisociety. We strive to delight and inspire our guests and local community by creating one-of-a-kind neighborhood-centric places filled with interesting people, friendly staff, and trusty service.
We're a family business founded in Los Angeles by CEO Avi Brosh in 1998. As we continue to grow and develop new hotels and restaurants, we're always looking for spirited, hardworking, passionate people that can join our team and grow with us
For more information, visit www.palisociety.com or follow @palisociety
For more information, visit www.arrivehotels.com or follow @arrivehotels
Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.
Privacy Notice:
For information on the California Consumer Privacy Act of 2018 ("CCPA"), California Privacy Rights Act of 2020 ("CPRA"), and other California privacy laws, please go to the Palisociety Careers page at www.palisociety.com and www.arrivehotels.com to view the notice.
We are an E-Verify Employer/Somos un empleador de E-Verify
-
Bartender | Palihouse West Hollywood
4 weeks ago
Los Angeles, United States Palihouse Full timeDescription BARTENDER | PALIHOUSE WEST HOLLYWOODPOSITION PROFILE: We're looking for a friendly bartender that's enthusiastic about making well-crafted drinks and forging authentic connections with guests at The Palihouse West Hollywood. ABOUT PALIHOUSE WEST HOLLYWOOD: Palihouse West Hollywood is situated on famed W 3rd St. and features 95 guestrooms, an...
-
Night Audit Agent | Palihouse West Hollywood
3 weeks ago
Los Angeles, United States Palihouse Full timeDescription NIGHT AUDIT AGENT | PALIHOUSE WEST HOLLYWOODPOSITION PROFILE: We're looking for a skilled Night Audit Agent that's prepared to oversee overnight operations at the hotel, including late check-ins and liaising with various departments in a 24/7 hotel setting. ABOUT PALIHOUSE WEST HOLLYWOOD: Palihouse West Hollywood is situated on famed W 3rd St....
-
Restaurant Supervisor | Palihouse West Hollywood
2 weeks ago
Los Angeles, United States Palihouse Full timeDescription RESTAURANT SUPERVISOR | PALIHOUSE WEST HOLLYWOODPOSITION PROFILE: We're looking for an organized, good-natured Restaurant Supervisor prepared to assist Palihouse West Hollywood with daily operations. From ensuring a delightful guest experience to overseeing inventory and streamlining communication with the hotel staff, this role calls for a...
-
Room Attendant | Palihouse West Hollywood
2 months ago
Los Angeles, United States Palihouse Full timeDescription ROOM ATTENDANT | PALIHOUSE WEST HOLLYWOODPOSITION PROFILE: We're looking for a qualified Room Attendant that's prepared to clean, sanitize, and tidy guest rooms to maintain pristine accommodations for our guests. ABOUT PALIHOUSE WEST HOLLYWOOD: Palihouse West Hollywood is situated on famed W 3rd St. and features 95 guestrooms, an indoor/outdoor...
-
Room Attendant | Palihouse West Hollywood
1 month ago
Los Angeles, United States Palihouse Full timeDescription ROOM ATTENDANT | PALIHOUSE WEST HOLLYWOODPOSITION PROFILE: We're looking for a qualified Room Attendant that's prepared to clean, sanitize, and tidy guest rooms to maintain pristine accommodations for our guests. ABOUT PALIHOUSE WEST HOLLYWOOD: Palihouse West Hollywood is situated on famed W 3rd St. and features 95 guestrooms, an indoor/outdoor...
-
Mixologist | West Hollywood
2 weeks ago
Los Angeles, California, United States Palihouse Full timeMIXOLOGIST | PALIHOUSE WEST HOLLYWOODPOSITION OVERVIEW:We are seeking a personable mixologist who is passionate about crafting exquisite beverages and building genuine relationships with patrons at Palihouse West Hollywood.ABOUT PALIHOUSE WEST HOLLYWOOD:Located on the iconic W 3rd St., Palihouse West Hollywood boasts 95 stylish rooms, an inviting...
-
Mixologist | West Hollywood
6 days ago
Los Angeles, California, United States Palihouse Full timeBARTENDER | PALIHOUSE WEST HOLLYWOODPOSITION OVERVIEW:We are in search of a personable bartender who is passionate about crafting exquisite beverages and building genuine relationships with patrons at Palihouse West Hollywood.ABOUT PALIHOUSE WEST HOLLYWOOD:Located on the iconic W 3rd St., Palihouse West Hollywood boasts 95 guest accommodations, an inviting...
-
Mixologist | West Hollywood
6 days ago
Los Angeles, California, United States Palihouse Full timeBARTENDER | PALIHOUSE WEST HOLLYWOODPOSITION OVERVIEW:We are in search of a personable bartender who is passionate about crafting exquisite beverages and building genuine relationships with patrons at Palihouse West Hollywood.ABOUT PALIHOUSE WEST HOLLYWOOD:Located on the iconic W 3rd St., Palihouse West Hollywood boasts 95 stylish accommodations, an inviting...
-
Guest Services Supervisor
2 weeks ago
Los Angeles, California, United States Palihouse Full timeFRONT DESK MANAGER | PALIHOUSE WEST HOLLYWOODPOSITION OVERVIEW The Front Desk Manager is responsible for overseeing the Front Desk operations, Property Maintenance Team, and Overnight Agents. This role ensures the hotel operates at a level that meets and surpasses guest expectations. The manager will foster a positive environment by developing, engaging, and...
-
Guest Services Supervisor
6 days ago
Los Angeles, California, United States Palihouse Full timeFRONT DESK MANAGER | PALIHOUSE WEST HOLLYWOODPOSITION OVERVIEW The Front Desk Manager is responsible for supervising the Front Desk operations, collaborating with the Property Maintenance Team, and managing Overnight Agents. This role ensures the hotel operates at a level that not only meets but exceeds guest expectations. The manager will focus on...
-
Guest Services Supervisor
6 days ago
Los Angeles, California, United States Palihouse Full timeFRONT DESK MANAGER | PALIHOUSE WEST HOLLYWOODPOSITION OVERVIEW The Front Desk Manager is responsible for supervising the Front Desk operations, Property Maintenance Team, and Overnight Agents. This role ensures the hotel operates at a level that meets and surpasses guest expectations. The manager will foster a positive work environment by engaging,...
-
Guest Room Specialist
2 weeks ago
Los Angeles, California, United States Palihouse Full timeROOM ATTENDANT | PALIHOUSE WEST HOLLYWOODPOSITION OVERVIEW:We are seeking a dedicated Room Attendant responsible for the thorough cleaning, sanitization, and organization of guest accommodations to ensure a welcoming environment for all visitors.ABOUT PALIHOUSE WEST HOLLYWOOD:Located on the iconic W 3rd St., Palihouse West Hollywood boasts 95 elegantly...
-
Guest Room Specialist
6 days ago
Los Angeles, California, United States Palihouse Full timeROOM ATTENDANT | PALIHOUSE WEST HOLLYWOODPOSITION OVERVIEW:We are seeking a dedicated Room Attendant who is ready to ensure that guest accommodations are impeccably clean, sanitized, and organized. ABOUT PALIHOUSE WEST HOLLYWOOD:Located on the iconic W 3rd St., Palihouse West Hollywood boasts 95 elegant guestrooms, an inviting indoor/outdoor pool lounge, and...
-
Guest Room Specialist
2 weeks ago
Los Angeles, California, United States Palihouse Full timeROOM ATTENDANT | PALIHOUSE WEST HOLLYWOODPOSITION SUMMARY: We are seeking a dedicated Room Attendant responsible for ensuring the cleanliness, sanitation, and organization of guest accommodations to provide exceptional experiences for our visitors. ABOUT PALIHOUSE WEST HOLLYWOOD: Located on the iconic W 3rd St., Palihouse West Hollywood boasts 95 guest...
-
Guest Room Specialist
2 weeks ago
Los Angeles, California, United States Palihouse Full timeROOM ATTENDANT | PALIHOUSE WEST HOLLYWOODPOSITION OVERVIEW:We are seeking a dedicated Room Attendant responsible for the thorough cleaning, sanitization, and organization of guest accommodations to ensure a welcoming environment for our visitors.ABOUT PALIHOUSE WEST HOLLYWOOD:Located on the iconic W 3rd St., Palihouse West Hollywood boasts 95 elegantly...
-
Guest Room Specialist
2 weeks ago
Los Angeles, California, United States Palihouse Full timeROOM ATTENDANT | PALIHOUSE WEST HOLLYWOODPOSITION OVERVIEW:We are seeking a dedicated Room Attendant who is ready to ensure cleanliness, sanitation, and organization of guest accommodations to provide an exceptional experience for our visitors.ABOUT PALIHOUSE WEST HOLLYWOOD:Located on the iconic W 3rd St., Palihouse West Hollywood boasts 95 guest rooms, a...
-
Guest Room Specialist
2 weeks ago
Los Angeles, California, United States Palihouse Full timeROOM ATTENDANT | PALIHOUSE WEST HOLLYWOODPOSITION OVERVIEW:We are seeking a dedicated Room Attendant responsible for ensuring the cleanliness, sanitation, and organization of guest accommodations to provide an exceptional experience for our visitors.ABOUT PALIHOUSE WEST HOLLYWOOD:Located on the iconic W 3rd St., Palihouse West Hollywood boasts 95...
-
Restaurant Supervisor
15 hours ago
Los Angeles, California, United States Palihouse Full timeAbout PalihousePalihouse is a fully integrated hospitality company that develops and operates unique hotels and residences across the country. Our mission is to delight and inspire our guests and local community by creating one-of-a-kind neighborhood-centric places filled with interesting people, friendly staff, and trusty service.Job SummaryWe are seeking a...
-
Front Desk Coordinator
6 days ago
Los Angeles, United States The Joint Chiropractic Full timeFront Desk Coordinator - West Hollywood, CA Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The...
-
Front Desk Agent
4 weeks ago
Los Angeles, United States The Hollywood Roosevelt Full timePosition Title: Front Desk Agent Department: Front Office Reports To: Front Office Manager FLSA Status: Non-Exempt Prepared/Revised Date: January 2024 About The Hollywood Roosevelt Dating back to the Golden Era and located on the Hollywood Walk of Fame, The Hollywood Roosevelt is an iconic hotel that reflects classic Hollywood in every sense. Built in 1927,...
