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Data Center and Logistics Coordinator

1 month ago

Philadelphia, United States Continent8 Full time

Data Center and Logistics Coordinator

At Continent 8, we are currently expanding our team and looking for a dedicated individual to join us as a Data Center and Logistics Coordinator based in Philadelphia, PA.

This role will bridge the responsibilities of a Data Center Technician with those of a Logistics Coordinator, supporting customer installations and overseeing logistics operations across our globally distributed data centers and network. - This role is 100% in office

As a Data Center and Logistics Coordinator you will be responsible for:

The Role

  • Technical and Logistics Support: Providing technical support to customers and coordinate the efficient flow of goods and materials throughout the supply chain. Troubleshooting IT infrastructure issues including servers, disks, and network cards.
  • Installation and Configuration: Installing, moving, cabling, and configuring servers, storage, and networking equipment.
  • Coordinating shipments with carriers to ensure smooth transportation and timely delivery.
  • Operational Management: Performing periodic tasks such as inventory checks, power consumption readings, and shipment tracking.
  • Maintaining accurate documentation and records related to logistics and transportation.
  • Customer and Internal Support: Liaising with network engineers, system administrators, and project managers on various projects.
  • Processing internal customer orders to ensure accurate and timely delivery.
  • Compliance and Quality Assurance: Compiling with all legal obligations and company policies.
  • Assuring quality of received hardware products and coordinate with suppliers to resolve any discrepancies.
  • Stakeholder Communication: Coordinating and liaise with all IT staff, senior management, product teams, and third-party business partners or vendors.
  • Assuring quality of received hardware products and equipment, implementing policies of goods inspections on receipt and coordinate with suppliers and internal stakeholders to resolve quality issues or discrepancies.
  • Maintaining accurate documentation and records related to logistics and transportation, including shipping documents, customs documentation, invoices, and other relevant records.
  • Tracking shipments and provide regular updates to stakeholders.
  • Assisting to Identify and resolve any issues or obstacles related to logistics services provided.
  • Assisting in the implementation and enforcement of logistics and shipping policies and procedures to optimize efficiency and reduce costs.
Knowledge, Skills, Qualifications & Experience:
  • Experience: Minimum of 3 years in logistics coordination or a similar role, and experience as a Data Center Technician.
  • Technical Skills: Strong understanding of LAN/WAN/Telephony concepts, server, storage & networking hardware, and Data Centre critical infrastructure (UPS/Generators/HVAC).
  • Software Proficiency: Familiarity with Windows, Microsoft Office, UNIX, and Cisco Systems.
  • Problem-Solving: Strong problem-solving abilities with a proactive approach to identifying and resolving issues.
  • Organizational Skills: Excellent organizational and time management skills, with the ability to multi-task and prioritize tasks effectively.
  • Communication: Effective communication and interpersonal skills, ability to liaise with teams and stakeholders in multiple locations.
  • Physical Requirements: Ability to work at heights and lift server & network hardware regularly.
Attributes:
  • A team player with a customer service-oriented attitude.
  • Driven to meet internal and external deadlines with a focus on quality and accuracy.
  • Able to work independently and as part of a global team with minimal technical and management guidance.


Our Company:

Continent 8 has powered a second digital revolution - a revolution defined by intense, instantaneous, and omnipresent computing power. We have built and secured the world's most reliable and secure edge network. Our global footprint spans every inhabited continent, and our edge network is local to over 92% of the world's population.

We regularly fend off some of the most sophisticated attacks in the world and our security solutions are known to provide unmatched protection. We have developed specialized expertise in regulatory environments. We help protect against cyber and political risk, ensuring that our world class network delivers high availability and throughput.

Our secure edge network is globally distributed and serves the world's most demanding industries. The gaming and financial trading industries depend on us to process billions of dollars' worth of transactions each day. The transportation and autonomous vehicle industries depend on us to move the world's population. The energy and utility industries depend on us to power critical infrastructure. Organizations choose Continent 8 when they simply can't afford to lose connectivity.

We are the Edge Infrastructure-as-a-Service provider of choice for the world's most demanding customers.