RN Patient Care Navigator-Dept. of Orthopedics

2 months ago

Skokie, United States NorthShore PC Service Full time
Position Highlights:
  • Sign on bonus: (if applicable)
  • Position: RN Patient Care Navigator
  • Location: [Skokie, IL
  • Full Time; 40 hours per week
  • Hours: Monday-Friday, 8:00 am-4:30 pm, rotating every 3rd weekend, 2-3 holidays per year
  • Required Travel: NA
What you will need:
  • Current RN license , BSN
  • Minimum of 2 to 3 years nursing experience in a hospital setting or office setting.
  • Experience with Discharge Planning with outpatient care coordination Preferred
  • Orthopedic Experience Preferred
  • Excellent interpersonal and customer service skills.
  • Strong problem-solving skills with a flexible and creative approach.
  • Ability to work independently
  • Excellent oral and written communication skills
What you will do:
  • Responsibility for a group of orthopedic patients during a defined episode of care.
  • Connects with patient at the time of diagnosis in office, coordinates and monitors patients progress in fulfilling pre-surgical duties, monitors hospital stay and follow patients through 90 days post discharge. Guides patient and family through the health system from diagnosis, testing, treatment and follow-up care.
  • Serves as an essential link between patients and all other healthcare providers.
  • Facilitates appointments for appropriate consultations and support service within established protocols.
  • Develops patient education programs and educates the patient and/or family regarding the patient's clinical condition, treatment, postoperative course, warning signs of potential complication, and the patient's role in recovery.
  • Advocates for the unique needs of each patient to ensure that needs are met using facility and community resources.
  • Provides emotional support and counseling regarding the orthopedic surgery.
  • Encourages patient independence and self-care.
  • Gathers clinical information from EMR, and performs telephonic health assessments to determine patients risk score.
  • Documentation of clinical assessments and care plans.
  • Educates patients and caregiver on surgery processes and sets clear expectations for discharge and self-care.
  • Develop and implement care plans, facilitate care transitions, and communicate updates to care team and patient.
  • Collaborate with multidisciplinary team members in acute, post-acute and outpatient settings to identify patient needs such as home health, DME, physical therapy and community services.
  • Follows up on patients at pre-determined intervals and as needed based on patient status either telephonically or onsite.
  • Completes and submits all required documentation within established guidelines.
  • Tracks and evaluates care plans and revises on ongoing basis as determined by patient's health status and communication of those changes to all other disciplines involved in the patient's care.
  • Monitors LOS and ancillary resource used on an ongoing basis. Takes action to achieve continuous improvement in both areas.
  • Identifies care gaps or barriers to ensure that discharged patients receive appropriate resources and services.
  • Remains flexible and responsive when changes occur in patient activity and workload. Adherence to the scope of practice for the Registered Professional Nurse per state regulatory guidelines.
  • Perform other duties as assigned.
Benefits:
  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, and Vision options
  • Tuition Reimbursement
  • Free Parking at designated locations
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off and Holiday Pay
  • Community Involvement Opportunities


Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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