Desktop Support Engineer
3 weeks ago
Title: Desktop Support Engineer
Location: Onsite in Vienna, VA (Local)
Duration: 12+ months
Experience with Technical Knowledge/Skills:
8+ years of Proven work experience as a desktop support engineer or support technician.
Troubleshooting Skills
Ticketing System experience (ServiceNow)
Windows 10 Experience (WIN 11 nice to have)
Microsoft Active Directory
Experience with desktop imaging technologies (MDT, LTI, ZTI)
Microsoft Office/365, Microsoft Outlook
Client, Canon, and Toshiba printer support.
Hands-on experience with Windows/Linux/Mac OS environments
Soft skills:
EXCELLENT interpersonal skills
Quality customer service skills
Patience
Ability to work with other team members (Team first attitude)
Adaptability to a fast-paced environment
Certification:
A+ Certification, Windows 10 Certification, Awareness of security of financial institutions, SCCM entry-level knowledge.
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