IT Support Specialist

4 weeks ago


Vienna, United States latitude Full time

Job Summary: We are currently seeking a skilled and customer-oriented IT Support Specialist to join our dynamic team. As an IT Support Specialist, you will play a vital role in providing technical assistance and support to our employees, ensuring their smooth and efficient use of technology. Your strong problem-solving skills, excellent communication, and dedication to customer satisfaction will contribute to the overall success of our IT department.

Responsibilities:

  • Provide timely technical support and assistance to employees via various channels, including in-person, phone, email, and remote tools.
  • Diagnose and troubleshoot hardware and software issues, including desktops, laptops, printers, peripherals, and mobile devices.
  • Install, configure, and maintain software applications and operating systems.
  • Set up and maintain user accounts and permissions in various systems.
  • Assist with network connectivity and resolve network-related problems.
  • Collaborate with team members to identify and implement process improvements to enhance efficiency and user experience.
  • Create and maintain technical documentation and knowledge base articles.
  • Stay updated with the latest technology trends and industry best practices.
  • Provide excellent customer service and ensure customer satisfaction with every interaction.
  • Escalate complex issues to the appropriate teams or external vendors when necessary.


  • Vienna, United States Cellebrite Full time

    Cellebrite’s (Nasdaq: CLBT) mission is to enable its customers to protect and save lives, accelerate justice, and preserve privacy in communities around the world. Cellebrite is a global leader in Digital Intelligence solutions for the public and private sectors, empowering organizations to master the complexities of legally sanctioned digital...


  • Vienna, United States The Women's Center Full time

    The Women's Center, non-profit mental health, education, and resources center in Vienna, VA is hiring a part-time Client Support Specialist. The position schedule is Monday through Friday, with varying four hour shifts between 9 am and 7 pm (M-T). **Duties**: - Welcome and Check-in clients upon arrival. - Operate multiple phone lines. - Schedule client...


  • Vienna, United States The Women's Center Part time $21 - $22

    The Women's Center, non-profit mental health, education, and resources center in Vienna, VA is hiring a part-time Client Support Specialist. The position schedule is Monday through  Friday, with varying four hour shifts between 9 am and 7 pm (M-T).Duties:Welcome and Check-in clients upon arrival.Operate multiple phone lines.Schedule client...


  • Vienna, United States The Women's Center Part time $21 - $22

    The Women's Center, non-profit mental health, education, and resources center in Vienna, VA is hiring a part-time Client Support Specialist. The position schedule is Monday through  Friday, with varying four hour shifts between 9 am and 7 pm (M-T).Duties:Welcome and Check-in clients upon arrival.Operate multiple phone lines.Schedule client...


  • Vienna, United States ALTA IT Services Full time

    Job DescriptionJob DescriptionWe are currently seeking an HR Disability Claims Specialist for a long term contracting position located in either Vienna, VA or Pensacola, FL. This is a hybrid work model - working onsite 2-3 days per week. Candidates must be able to pass both a criminal and credit background check.Responsibilities: o Disability/Claim...


  • Vienna, United States FORVIS Full time

    Description & Requirements The Firm Support Specialist I role is responsible for providing assistance to all employees and partners of FORVIS by assisting in various administrative and operational tasks. This is a highly detailed position that requires strong adherence to quality control standards. A positive attitude and the ability to work in a team...


  • Vienna, United States ASCENDING LLC Full time

    Fully Remote, anywhere within the US JOB DESCRIPTION: Acts as Liaison between the lending area and their technology vendors Prepare, in consultation with the Lending area, detailed requirements specifications and provides technical expertise in identifying, evaluating, and developing systems and procedures that meet user requirements The Application support...


  • Vienna, United States Tanvi IT Full time

    ISP Network Engineer Location: Pensacola or Vienna (Onsite/Hybrid) We will only accept the following: US Citizens, Green Card Holders, TN Visa, Green Card EAD's. Description: The successful candidate will be working with IT, industrial internet of things (IoT) and operational technology teams to lead technology driven business process transformation and...


  • Vienna, United States ASCENDING LLC Full time

    Fully Remote, anywhere within the US JOB DESCRIPTION: Our Client is seeking an application support specialist, to help them support a lending systems application. What you will be doing: Acts as Liaison between the lending area and their technology vendors Prepare, in consultation with the Lending area, detailed requirements specifications and provides...


  • Vienna, United States ASCENDING Full time

    Job DescriptionJob DescriptionFully Remote, anywhere within the USJOB DESCRIPTION:Our Client is seeking an application support specialist, to help them support a lending systems application.What you will be doing:Acts as Liaison between the lending area and their technology vendorsPrepare, in consultation with the Lending area, detailed requirements...


  • Vienna, United States ASCENDING Full time

    Job DescriptionJob DescriptionFully Remote, anywhere within the USJOB DESCRIPTION:Our Client is seeking an application support specialist, to help them support a lending systems application.What you will be doing:Acts as Liaison between the lending area and their technology vendorsPrepare, in consultation with the Lending area, detailed requirements...


  • Vienna, United States Cision Full time

    Account Specialists are responsible for holistically managing Cision's customer relationships from a mid-market brand, revenue, product and renewal perspective. The objective is to retain 100% of revenue across various renewals and products. In addition, Account Specialists are responsible for all cross-selling efforts within their account base. A Cision...


  • Vienna, United States Cision Full time

    Account Specialists are responsible for holistically managing Cision's customer relationships from a mid-market brand, revenue, product and renewal perspective. The objective is to retain 100% of revenue across various renewals and products. In addition, Account Specialists are responsible for all cross-selling efforts within their account base. A Cision...


  • Vienna, United States Savan Full time

    Job DescriptionJob DescriptionSavan seeks a Senior Program Specialist to support a federal government client with IT/technical records management initiatives. The Program Specialist will work with a variety of stakeholders, client leaders, and the Savan project team to develop integrated project and program plans, presentations, reporting methodologies,...


  • Vienna, United States Tential Full time

    Tableau Specialist (BI Engineer) Our Fortune 100 Credit Union client is looking to bring on a Tableau Specialist (BI Engineer) in a REMOTE capacity for a contract through the end of 2024. This is a 40 hour/ week full time, fully remote role, but candidates must reside within the continental United States to be considered. This is a W2 Contract so we can...


  • Vienna, United States Tential Full time

    Tableau Specialist (BI Engineer) Our Fortune 100 Credit Union client is looking to bring on a Tableau Specialist (BI Engineer) in a REMOTE capacity for a contract through the end of 2024. This is a 40 hour/ week full time, fully remote role, but candidates must reside within the continental United States to be considered. This is a W2 Contract so we can...


  • Vienna, United States Navy Federal Credit Union Full time

    **Overview** To provide a variety of administrative support functions within respective Collection unit(s), in support of daily operations. Under supervision, follow processes and procedures to accomplish routine tasks. Receive and respond to inquiries from internal/external sources and/or members to ensure effective, timely and accurate...


  • Vienna, United States Sevita Full time

    REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities.Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us all every day. Join...


  • Vienna, United States M.C. Dean, Inc. Full time

    Job Overview: A Radio Frequency (RF) Technical Specialist 2 position may include Testing Plans, Field Coordination, Commissioning, Testing, Troubleshooting, Design Documents Coordination and Development, Construction Documents Coordination and Development, Bids & Proposals Support and other tasks as needed for RF Systems.The position will require the...


  • Vienna, United States IT Concepts Full time

    Founded in 2003, IT Concepts’ core values - customer-centricity, teamwork, driven to deliver, innovation, and integrity - ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement....