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STEPS HR Customer Service Associate
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Lexington, United States University of Kentucky Full timeJob Summary The STEPS HR Customer Service Associate contributes largely to the University of Kentucky Human Resources’ customer service reputation through assisting applicants, new employees, and hiring departments in-person, as well as, through the UK jobs email and Employment Department customer support phone line. Specific core responsibilities...
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STEPS HR Customer Service Specialist
1 month ago
Lexington, Kentucky, United States University of Kentucky Full timeJob TitleSTEPS HR Customer Service SpecialistRequisition NumberTE08432Department Name3J521:Employee BenefitsWork LocationLexington, KYSalary Range$15.50/hourType of PositionTemporaryPosition Time Status Full-TimeRequired EducationRequired Related ExperienceRequired License/Registration/CertificationPhysical RequirementsThis position may require sitting,...
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STEPS HR Customer Service Specialist
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Lexington, United States University of Kentucky Full timePosting DetailsPosting Details Job Title STEPS HR Customer Service Specialist Requisition Number TE08432 Department Name 3J521:Employee Benefits Work Location Lexington, KY Salary Range $15.50/hour Type of Position Temporary Position Time Status Full-Time Required Education Required Related Experience Required License/Registration/Certification ...
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STEPS HR Customer Service Specialist
1 month ago
Lexington, United States University of Kentucky Full timeJob TitleSTEPS HR Customer Service SpecialistRequisition NumberTE08432Department Name3J521:Employee BenefitsWork LocationLexington, KYSalary Range$15.50/hourType of PositionTemporaryPosition Time Status Full-TimeRequired EducationRequired Related ExperienceRequired License/Registration/CertificationPhysical RequirementsThis position may require sitting,...
Head of HR Advisory
1 month ago
Head of HR Advisory - Belvedere, Manchester Office
Responsible for leading the Savills Management Resources HR Advisory team. Working closely with the Divisional HR Director and Head of Employee Relations across a client group of approx.3,200 white & blue collar employee groups based nationally across our managed sites.
The role will encompass both managerial and direct operational responsibility, encompassing day-to-day function management and proactive project work as required. You will work with and manage an established and experienced HR Team comprising of 13 colleagues across with the advisory team as well as working closely with operational colleagues that also support on people led matters such as Head of L&D, Engagement Manager, Talent Acquisition Business Partner and D&I Business Partner.
Savills Property Management division is the UK's leading provider of Property & Facilities Management to a wide and varied client base, responsible for all types of properties including offices, shopping centres, out of town retail, industrial, leisure, mixed use and residential assets. Complementary services including property finance, research, marketing, asset management, sustainability and engineering consultancy are delivered by the division.
The variety of services we provide as well as the range of property types that we manage requires a diverse and widely dispersed employee base with varying skill-sets and expertise.
This is an exciting opportunity to work in a busy and varied role with a fast paced client group and experienced team. You will need to be able to build relationships with employees and managers across the division. The successful candidate will be willing to travel within the UK as necessary in accordance with business needs.
Key Responsibilities
Provide day to day leadership and management of the HR Advisory Team
Driver of change initiatives including business transformation, organisational restructure, redundancy programmes, growth initiatives and goals determined from employee survey results
Supporter of business values, ensuring all HR processes, outputs and approaches are in line with the business's EVP
Driver of performance management culture, analysing outputs and recommending course of action for improvement
Work in conjunction with HR specialist Heads of Teams to innovate and deliver Employer of Choice offerings
Supporter of D&I considerations across the advisory team
Supporter of talent management and succession planning programmes
Working close with the Head of Employee Relations who is the escalation point for ET, complex disciplinaries, grievances and appeals
Employment law advisor, presenting risk v reward options
To assist the Divisional HR Director with management reporting, presenting analysis and recommendations to key leaders on trends and concerns
Continuous analysis of HR Advisory business practices to ensure ongoing improvement and efficiencies
HR support for promotions, salary review and bonuses working in conjunction with Divisional HR Director, Finance Director's and Head of Division
Business promoter of HR systems and processes for business impact
Proactive promoter of reward, benefits and wellbeing offerings for attraction and retention
Driver of value add exceptional management support offerings
HR Project Lead for divisional and corporate initiatives
Active member of the Property Management People+ board
Active member of the Workforce+ board
Active member of the internal Vetting Panel for new starters requiring licensing
To set clear objectives in line with company/Divisional/team strategy and to measure performance against these
To conduct regular 121's, hold team meetings and complete thorough probationary, interim and annual appraisals as per company guidelines
To support team members in career development via training (to ensure high skill levels both technically & behaviourally), coaching, mentoring and the promotion and succession/talent processes
To adhere to all company processes with regards to people management and to role model professional behaviours at all times
To ensure recruitment is completed professionally and in line with team/divisional/company goals, thinking strategically re future needs and in line with our diversity goals
Skills, Knowledge and Experience
Self-motivated and able to work with minimal supervision
Strong interpersonal/verbal and written communication skills
Experience reviewing and optimising organisational structures
Ideally CIPD qualified & significant relevant experience up to date knowledge of current employment legislation with excellent working knowledge of TUPE
Prior experience in a property or professional services or similar environment
Track record establishing effective working relationships across all levels of an organisation
Highly proficient in the use of Microsoft Office applications (Outlook, Word, Excel and PowerPoint)
Experience of working with HR databases
Strong planning and organisational skills
Excellent attention to detail
Strong interpersonal/verbal and written communication skills
Ability to travel to locations across the UK, sometimes at short notice
Please see our Benefits Booklet for more information.
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