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STEPS HR Customer Service Specialist

3 months ago

Lexington, United States University of Kentucky Full time
Posting Details

Posting Details

Job Title STEPS HR Customer Service Specialist
Requisition Number TE08432
Department Name 3J521:Employee Benefits
Work Location Lexington, KY
Salary Range $15.50/hour
Type of Position Temporary
Position Time Status Full-Time
Required Education
Required Related Experience
Required License/Registration/Certification
Physical Requirements
This position may require sitting, standing and/or walking for extended periods of time.

Shift
Work Shift
8 - 5

Expected # of Hours Per Week
40

Job Summary
In this position you will promptly answer questions, review documents, and assist in gaining resolution to any Human Resources questions that are called in, emailed, or made by walk-in customers. The ideal candidate must demonstrate strong customer relations skills, listening skills and attention to detail when dealing with customers. You must also be able to ensure that all forms are completed correctly and completely. You will work with the customer to resolve any issues which requires thorough follow-up skills and strong communications skills. Some light data entry.

Skills / Knowledge / Abilities
Customer service orientation, customer relations, respect for diversity, detailed, organization, communications, PC skills, SAP experience. Human Resources knowledge helpful. Not required.

Does this position have supervisory responsibilities? No
Preferred Education/Experience
Deadline to Apply 08/16/2024
University Community of Inclusion
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.