Front Desk Associate

**Front Desk Associate**

at Shift Houston, Texas The ideal candidate thrives in a fast-paced environment and has exceptional multi-tasking abilities, computer skills and takes initiative to get the job done. Customer service is extremely important in the position, as are exceptional organizational skills.

**What You'll Do**

* Be the first point of contact for guests and employees, adding to and ensuring our friendly, helpful, and fun environment.

* Ensure the office clean, stocked, organized, and welcoming to employees and customers alike. This includes maintaining work spaces that are not only comfortable, but organized and professional.

* Order, track, and maintain snacks and supplies with strong attention to detail; work with local and remote managers to keep cost and supplies within budget.

* Manage incoming mail & shipments.

* Provide recruiting and onboarding support, including greeting and corresponding with candidates (we hire a lot)

* Ability to stay calm, provide consistent exceptional customer service, and problem solve effectively in challenging situations.

* Manage the inflow and outflow of people entering and exiting the our location, while escalating appointments to their assigned representatives.

* Be a culture keeper Uphold company values, be engaged, and tackle that extra mile with a smile.

**What You'll Have**

* Flexible schedule. Must be willing to work weekends and holidays

* 1+ years of customer service experience

* Punctual and dependable.

* Detail oriented and the ability to keep organized

* Professional demeanor

* A great attitude. We want someone who brings great energy to the team and the office

* Willingness to do a range of things. This job is by definition non-specialized and we want someone who is looking to do different things.

* Know what makes people tick - there will be a diverse set of people in the office, youll need to be able to read the pulse of the room and be proactive in suggesting changes should the vibe be off.

* Prior experience with office needs is great, though we are open to all candidates if you can prove to us that you can handle the heat

Shift is a leading end-to-end auto ecommerce platform transforming the used car industry with a technology-driven, hassle-free customer experience. Our mission is to make buying or selling a used car fun, fair, and accessible to everyone. Having gone public in October 2020, we are at the beginning of our journey and hope you join us for the ride

At Shift, were all about growth - we are a culture of people who are eager to grow, who are ready to roll up their sleeves and learn new things. We were founded by a scrappy group of visionaries who were by no means car experts but who had the desire to work together to change an industry. Well take the open-minded go-getter over the pure subject matter expert any day.

We also believe cars are meant for everyone, so our company should be, too. We never discriminate against any candidate on the basis of gender, sexual orientation, gender identity, age, race, ethnicity, religion, color, national origin, marital status, veteran status or disability status. We welcome and encourage people of all backgrounds and walks of life to apply, even if youre unsure if you meet all the requirements. (Even if this particular role isnt the right fit, chances are we will have the right one soon.)

Location (City) **U.S. Equal Opportunity Employment Information (Completion is voluntary)**

Individuals seeking employment at Shift are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely **voluntary**. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Gender

Please identify your race

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran Status

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

**Voluntary Self-Identification of Disability**

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labors Office of Federal Contract Compliance Programs (OFCCP) website at .

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

* Autism

* Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS

* Blind or low vision

* Cancer

* Cardiovascular or heart disease

* Celiac disease

* Cerebral palsy

* Deaf or hard of hearing

* Depression or anxiety

* Diabetes

* Epilepsy

* Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome

* Intellectual disability

* Missing limbs or partially missing limbs

* Nervous system condition for example, migraine headaches, Parkinsons disease, or Multiple sclerosis (MS)

* Psychiatric condition, fo