Host/Cashier- Cafe Central

3 weeks ago

Reno, United States Caesars Entertainment Full time
Job Description

Starting Rate:$14.00

JOB SUMMARY

It is the primary responsibility of the Restaurant Cashier to courteously greet all guests and perform cashier transactions accurately and according to the Company policy.

ESSENTIAL DUITIES AND RESPONSIBILITIES (May include, but is not limited to the following)
  • Settle all customer checks in the system accurately
  • Properly complete all cash or credit transactions as necessary
  • Ensure an excellent customer service atmosphere for all guests
  • Assist other staff as necessary to insure pleasant guest experience
  • Provide all guests with a copy of their receipt
  • Perform necessary side work and maintain a clean and orderly workspace
  • Follow departmental rules to ensure safety, cleanliness, and customer satisfaction
  • Always thank guests for their patronage and invite them back
  • Ensure bank is returned to the Cage
  • Exemplify our core values, family style service, our mission and vision
  • Exemplify our DEI (diversity, equity, inclusion) culture
  • Performs other job-related duties as assigned
  • Understand and utilize Infogenisis system
KNOWLEDGE, SKILLS, AND ABILITIES
  • Ability to smile, make eye contact, and communicate easily with the public
  • Ability to clearly communicate verbally and by telephone
  • Positive attitude and ability to be courteous during demanding times
  • Ability to communicate in a courteous manner by telephone
  • Skill in establishing and maintaining effective working relationships with staff
  • The ability to read, write and speak the English language
  • High School diploma or equivalent
PHYSICAL DEMANDS AND WORK ENVIRONMENT (May be required in order to perform the essential functions of the position)
  • Ability to stand for long periods of time
  • Work is performed in an area which may be unusually noisy and crowded
  • Mobility to include bending, reaching, prolonged standing and walking, accessing, and lifting items from floor level to six feet high
  • Normal sense of smell, touch, sound and vision range
  • Eye/hand coordination and manual dexterity as well as the ability to distinguish letters, symbols and currency
  • Work area is subject to variable temperatures
  • May be subject to smoking environment and moderate noise

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech - both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.

The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and individuals' religious beliefs or practices.

As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

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