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Café Central Host and Cashier

2 months ago

Reno, Nevada, United States Caesars Entertainment Full time
Job Overview

Starting Rate: $14.00

POSITION SUMMARY

The primary duty of the Restaurant Cashier is to warmly welcome all patrons and execute cashier transactions with precision in alignment with company policies.

KEY RESPONSIBILITIES (This list is not exhaustive and may include other tasks)
  • Accurately process all customer checks within the system
  • Complete cash or credit transactions as required
  • Foster a welcoming customer service environment for all visitors
  • Support fellow staff members to ensure a delightful guest experience
  • Provide guests with a receipt copy
  • Perform necessary side tasks and maintain a tidy workspace
  • Adhere to departmental protocols to guarantee safety, cleanliness, and customer satisfaction
  • Express gratitude to guests for their business and encourage their return
  • Ensure that the cash bank is returned to the designated area
  • Demonstrate our core values, family-style service, mission, and vision
  • Embrace our DEI (diversity, equity, inclusion) culture
  • Execute other job-related tasks as assigned
  • Understand and utilize the Infogenisis system
SKILLS AND QUALIFICATIONS
  • Ability to smile, maintain eye contact, and engage effectively with the public
  • Clear verbal communication skills, including telephone interactions
  • Positive demeanor and courtesy during high-pressure situations
  • Proficient in communicating courteously over the phone
  • Ability to build and maintain effective working relationships with colleagues
  • Proficient in reading, writing, and speaking English
  • High School diploma or equivalent
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT (These may be necessary to perform essential job functions)
  • Ability to stand for extended periods
  • Work may occur in a noisy and crowded environment
  • Mobility includes bending, reaching, prolonged standing, walking, and lifting items from floor level to six feet high
  • Normal range of smell, touch, sound, and vision
  • Coordination and dexterity, along with the ability to distinguish letters, symbols, and currency
  • Work area may experience variable temperatures
  • May be exposed to a smoking environment and moderate noise
CUSTOMER SERVICE STANDARDS: Employees are expected to uphold our core values, service standards, and family-style service.

PERFORMANCE EXPECTATIONS: Must demonstrate the ability to provide exceptional service to both internal and external guests, possess excellent communication and observational skills, and maintain a friendly demeanor to ensure a fun and safe environment for our guests. Proficient speech and writing skills in English are required. Strong interpersonal skills are essential. Flexibility in scheduling is required, which may include various shifts, weekends, and holidays.

This job description is intended to provide a general overview of the role and is not an exhaustive list of all responsibilities, duties, and skills required. The Company reserves the right to modify the job description as necessary.

Caesars Entertainment is committed to engaging in an interactive process to provide reasonable accommodations as required by law for individuals with disabilities or to accommodate pregnancy-related conditions or religious beliefs.

As part of the hiring process, candidates will undergo a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on any protected characteristic.