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Café Central Host and Cashier

2 months ago

Reno, Nevada, United States Caesars Entertainment Full time
Job Overview

Starting Rate: $14.00

POSITION SUMMARY

The primary role of the Restaurant Cashier is to warmly welcome all patrons and execute cashier transactions with precision in accordance with company policies.

KEY RESPONSIBILITIES (This list is not exhaustive and may include, but is not limited to the following):
  • Accurately process all customer checks within the system
  • Effectively complete all cash or credit transactions as required
  • Foster an exceptional customer service environment for all guests
  • Support fellow staff members as needed to ensure a delightful guest experience
  • Provide each guest with a receipt
  • Perform necessary side tasks and keep a tidy and organized workspace
  • Adhere to departmental guidelines to guarantee safety, cleanliness, and customer satisfaction
  • Express gratitude to guests for their business and encourage their return
  • Ensure that the cash bank is returned to the designated area
  • Embody our core values, family-style service, mission, and vision
  • Promote our DEI (diversity, equity, inclusion) culture
  • Carry out other job-related tasks as assigned
  • Understand and utilize the Infogenisis system
QUALIFICATIONS, SKILLS, AND ABILITIES
  • Ability to smile, maintain eye contact, and communicate effectively with the public
  • Strong verbal communication skills, including telephone etiquette
  • Positive demeanor and ability to remain courteous during busy periods
  • Skill in establishing and nurturing effective working relationships with colleagues
  • Proficiency in reading, writing, and speaking English
  • High School diploma or equivalent
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT (May be necessary to perform essential functions of the position):
  • Capability to stand for extended periods
  • Work may occur in a noisy and crowded environment
  • Mobility requirements include bending, reaching, prolonged standing, walking, and lifting items from floor level to six feet high
  • Normal sensory range for smell, touch, sound, and vision
  • Eye-hand coordination and manual dexterity, along with the ability to distinguish letters, symbols, and currency
  • Work area may experience variable temperatures
  • May be exposed to a smoking environment and moderate noise levels
CUSTOMER SERVICE STANDARDS: Employees are expected to uphold and deliver our core values, service standards, and family-style service.

PERFORMANCE EXPECTATIONS: Must possess the ability to provide exceptional service to both internal and external guests, exhibit excellent communication and observational skills, and maintain a friendly demeanor to ensure a fun and safe atmosphere for our guests. Above-average proficiency in spoken and written English is required. Strong interpersonal skills are essential. Flexibility in scheduling is required, which may include days off, nights, weekends, holidays, and overtime as necessary.

This job description is not intended to be an exhaustive list of all activities, duties, or responsibilities that may be required of the employee for this position. Responsibilities and tasks may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.

The statements above are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right to modify the job description as necessary.

Caesars Entertainment will engage in an interactive process and provide reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy-related conditions or conflicts with individuals' religious beliefs or practices.

As part of the hiring process, candidates will be required to undergo a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.