Call Center Representative/Customer Service
1 month ago
Job description Position Description: Our Appointment Coordinators are in-office representatives who work in our marketing department and are responsible for all back-end scheduling. The marketing department is the walking talking face of our business, so it is important that you are able to communicate well and make a connection with potential clients quickly. We offer extensive, fully paid, training where you’ll learn product knowledge and objection handling techniques. You will work with warm leads from multiple lead generating sites. This means no cold calling or prospecting. You will need to follow our precise pre-qualification and confirmation process with each potential client to ensure we are placing our sales team in the best position to succeed. Since we are so keen on promoting from within Home Genius Exteriors, this position is the perfect stepping stone to enter other facets of our business. Responsibilities: Answer inbound calls received through multiple lead generation channels in a prompt and professional fashion. Initiate outbound calls to digitally generated leads to fulfill their request for a free estimate. Serve as initial point of contact for potential customers via phone and email. Review information provided by customer to confirm accuracy and determine availability for in-home sales consultation. Document and update customer interaction within customer relationship management (CRM) system. Overcome objections from potential customers regarding scheduling, cost, etc. to schedule sales consultation as soon as possible. De-escalate the call where appropriate and provide solutions that leave the customer satisfied with the resolution. Exceed customer service expectations by providing an outstanding experience to every potential customer. Adhere to schedules while maintaining an acceptable level of service, customer satisfaction and quality. Minimum Competencies: Highly developed organizational and communication skills. Engaging and lively interpersonal skills. Natural ability to speak clearly and publicly with confidence. Multi-tasking proficiency and ability to type while speaking to customers. Open-mindedness with a passion for ongoing learning and self-growth. Previous experience in a dynamic call center or customer service role is highly desired, but not required. Desire to coach other colleagues after refining your own talents. High level of flexibility in a constantly changing environment. Ability to make decisions quickly by balancing company guidelines and customer needs. Perfect position for recent college graduates with little or no experience. Benefits & Schedule: Compensation: $15/hr + commission/bonuses. Extensive, fully paid, training. Access to the latest technology, such as laptops and tablets, that will help you with organization and efficiency. Opportunities for performance-based rewards, such as monetary bonuses and exclusive dinners/outings. Full medical insurance available after 90 days. Countless career advancement and growth opportunities. Full-time schedule. In-office position (not remote). About the Company: Home Genius Exteriors is one of the fastest growing remodeling companies in the country and we are looking for talented, ambitious individuals to add to our team. Our mission is to provide “A Different Experience” to both our customers and our employees. Our energetic culture mixed with a heavy dose of training and development makes for a cool, fun environment that encourages personal growth. HGE isn’t just a home remodeling company – we are creating tomorrow’s industry leaders. We are looking for positive & charismatic individuals that are ready to work hard and build their career. If you’re the right person, we’re the right company. Let’s meet up and see if there’s some chemistry here Work Remotely: No Job Types: Contract, Full-time Pay: From $17.50 per hour Benefits: Flexible schedule. Health insurance. Schedule: 8 hour shift. Night shift. Supplemental pay types: Bonus pay. Commission pay. Education: High school or equivalent (Preferred). Experience: Call center: 1 year (Preferred). Work Location: In person. #J-18808-Ljbffr
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Call Center Representative
3 weeks ago
Arlington, United States Creative Financial Staffing Full timeAbout the Company and Opportunity: Our client is well known in the higher education industry Employees praise the company for its amazing learning opportunities and company culture Excellent opportunity for candidates seeking a later work scheduleCall Center RepresentativeSchedule: The typical schedule for this position will be Monday - Friday, 12:30 P.M. -...
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Call Center Representative-Bilingual
1 month ago
Arlington, United States La Esperanza Child Development Center, LLC. Full timeInnovative, Secure, and Outcome-Based Solutions As part of this role, you will be responsible for answering incoming calls in both English and Spanish. Your main focus will be to assist consumers with their queries related to vehicle safety recalls, publications, and other matters that fall under the jurisdiction of the National Highway Traffic Safety...
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Customer Service Representative
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Arlington, Virginia, United States Navy Mutual Full timeJob SummaryNavy Mutual is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our members, resolving issues, and ensuring a positive experience.Key ResponsibilitiesCustomer Service: Respond to customer inquiries, resolve issues,...
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Call Center Representative
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Arlington, United States ABC Recovery Center Full timeInnovative, Secure, and Outcome-Based Solutions Current Job Openings Job Summary: As part of this role, you will be responsible for answering incoming calls in both English and Spanish. Your main focus will be to assist consumers with their queries related to vehicle safety recalls, publications, and other matters that fall under the jurisdiction of the...
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Customer Service Representative
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Arlington, Virginia, United States I-20 Animal Medical Center Full timeWe are seeking a highly skilled and compassionate individual to join our team at I-20 Animal Medical Center as a Customer Service Representative. This role is perfect for someone who is passionate about delivering exceptional customer care and has a strong background in customer service, particularly in a veterinary clinic setting.Key...
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Customer Service Representative
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Arlington, United States MEI Group Inc Full timeCustomer Service Representative - Corporate Office The Customer Service Representative is responsible for taking inbound calls on current customers and initiating outbound calls to complete a welcome call on new purchases. Responsibilities/Duties Provide excellent customer service via phone Monitor, manage, and maintain assigned accounts Establish and...
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Customer Service Representative
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Arlington, United States Ubiquity Inc. Full timeLet's tomorrow, together. At Ubiquity, we live by the mantra head, heart, and hustle. Head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. Heart because we are always gracious with our time, our collaboration, and with one another. And Hustle because we have grit, tenacity,...
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Arlington, United States CVS Health Full timeBring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we...
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Customer Service Representative
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Arlington, United States CVS Health Full timeBring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we...
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Customer Service Representative
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Arlington, United States General Motors Financial Company, Inc. Full timeWhat Youll Be Doing: Handle inbound customer calls and resolve inquiries related to the servicing of consumer auto loan and lease accounts. Actively listen to our customers and offer solutions to resolve customer account inquiries while providing a Customer Service Representative, Customer Service, Representative, Retail
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Customer Service Representative
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Arlington, United States Disability Solutions Full timeAre you ready to start your career with an established company? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual who is ready to learn, to join our team as a Customer Service Representative. The ideal candidate will enjoy working with others, be detail oriented, and is driven to meet tight deadlines in a fast...
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Customer Service Representative
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Arlington, United States CVS Pharmacy Full timeWe are currently recruiting top talent for our central and pacific time zones for Medicare Retiree Solution Customer Service Centers. Training will last 11 weeks, Monday-Friday. Training hours will be an 8-hour shift btw 8 am -6 pm in your local time Customer Service Representative, Customer Service, Representative, Retail, Benefits
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Customer Service Representative
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Arlington, United States Glass Doctor® Full timeResponsibilities As Inside Sales and Customer Service Representative, you are a key member of the team and represent Glass Doctor on sales and support calls. You are responsible for proactively generating sales as well as handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and...
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Customer Service Representative
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Arlington, United States Kerecis Limited Full timeCustomer Service Representative Description Summary: The Customer Service Representative manages customer queries and directs them to the appropriate contact. This position interacts with customers to provide information in response to inquiries about products and services and provides support to Sales Operation team and Salespeople. The Customer Service...
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Customer Service Representative
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Arlington, United States Kerecis Full timeJob Type Full-time Description The Customer Service Representative manages customer queries and directs them to the appropriate contact. This position interacts with customers to provide information in response to inquiries about products and services and provides support to the Sales Operation team and Salespeople. The Customer Service Representative is...
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Arlington Heights, United States EcoShield Pest Solutions Full timeOverview: The Shield Co. Management / EcoShield Pest Solutions is one of the fastest growing pest control companies in the country! Simply stated, we provide comprehensive solutions for pest-free living, but our purpose is to spread happiness. We accomplish that by delivering above and beyond experiences, not only to our customers but also to our employees,...
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Arlington, United States ABC Imaging Full timeABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide. Locations in USA, London, Dubai and Shanghai. One Stop Solution. Job Description **** We are currently seeking a proactive and experienced Customer Service Representative who has experience within a printing industry, who can...
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Technical Customer Service Representative
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Arlington, United States PBS Systems Full timeTechnical Customer Service Representative Arlington, TX, USA Job Description Posted Friday, November 10, 2023 at 7:00 AM “PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we have only just begun! “ The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for...
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Customer Service Representative
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Arlington, United States U-Haul Full timeLocation: 2901 E Pioneer Pkwy, Arlington, Texas 76010 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
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Customer Service Representative
1 month ago
Arlington, United States HAI, inc Full timeJob DescriptionJob DescriptionWe are a dynamic, fast-growing business development firm looking for a proactive and enthusiastic Customer Service Representative to forge impactful relationships with partners and improve prospective client volume. The Customer Service Representative will build relationships and assist the sales team to gain new customers...
