Call Center Representative

1 month ago

Arlington, United States ABC Recovery Center Full time

Innovative, Secure, and Outcome-Based Solutions Current Job Openings Job Summary: As part of this role, you will be responsible for answering incoming calls in both English and Spanish. Your main focus will be to assist consumers with their queries related to vehicle safety recalls, publications, and other matters that fall under the jurisdiction of the National Highway Traffic Safety Administration. In addition, you will need to ensure accurate data entry of vehicle safety complaints into a government database. You will also be responsible for entering consumer inquiries and requests into a proprietary ticketing system. Additional info: Job Duties: Handle incoming ACD calls in English and (or) Spanish. Respond to consumer inquiries regarding vehicle safety recalls, publications, and other matters under the jurisdiction of the National Highway Traffic Safety Administration. Respond to contacts via phone, chat and email. Perform accurate data entry of vehicle safety complaints into a government database. Data entry of consumer inquiries and requests into a proprietary ticketing system. Required Qualifications: Strong computer and data entry skills Strong analytical ability to resolve complex customer inquiries. Excellent verbal and written communication. Excellent interpersonal skills to effectively interface with all levels of staff, clients, and customers. Ability to multi-task. Ability and experience in performing research. Ability to demonstrate superior organizational skills by keeping files and work areas organized. Must have the ability to handle a high level of responsibility and effectively handle high call and email volume. Demonstrate a strong work ethic. Government contract experience a plus. Shifts may vary between the hours of 8 am to 8 pm EST as needed. Preferred Qualifications & Skills: Must have the ability to handle a high level of responsibility and effectively handle high call and email volume. Strong computer and data entry skills Strong analytical ability to resolve complex customer inquiries. Must be able to must obtain and maintain Public Trust Security Clearance. Compensation: We provide a competitive pay and benefits package. This position is offering a salary range of $16.75-17.00 per hour. Belcan considers several factors when extending an offer, including but not limited to education, experience, geographic location, and discipline. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law. We are an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, or membership in any other group protected by federal, state, or local laws. #J-18808-Ljbffr

  • Call Center Representative

    3 weeks ago

    Arlington, United States Creative Financial Staffing Full time

    About the Company and Opportunity: Our client is well known in the higher education industry Employees praise the company for its amazing learning opportunities and company culture Excellent opportunity for candidates seeking a later work scheduleCall Center RepresentativeSchedule: The typical schedule for this position will be Monday - Friday, 12:30 P.M. -...

  • Call Center Representative-Bilingual

    1 month ago

    Arlington, United States La Esperanza Child Development Center, LLC. Full time

    Innovative, Secure, and Outcome-Based Solutions As part of this role, you will be responsible for answering incoming calls in both English and Spanish. Your main focus will be to assist consumers with their queries related to vehicle safety recalls, publications, and other matters that fall under the jurisdiction of the National Highway Traffic Safety...

  • Call Center Representative/Customer Service

    1 month ago

    Arlington, United States Homegeniusexteriors Full time

    Job description Position Description: Our Appointment Coordinators are in-office representatives who work in our marketing department and are responsible for all back-end scheduling. The marketing department is the walking talking face of our business, so it is important that you are able to communicate well and make a connection with potential clients...

  • Call Center Operations Manager

    19 minutes ago

    Arlington, Virginia, United States Texas Trust Credit Union Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Director to lead our Member Care team. The ideal candidate will have a proven track record of driving performance and exceptional service delivery in a call center environment.Key ResponsibilitiesLeadership and Team Management: Lead a team of 30 agents and provide guidance and...

  • Call Center Representative

    3 months ago

    Arlington, United States Perdue, Brandon, Fielder, Collins and Mott L.L.P. Full time

    Job DescriptionJob DescriptionEstablished in Amarillo, Texas in 1970, Perdue Brandon Fielder Collins & Mott LLP ("Perdue Brandon") is one of the oldest law firms providing collection services and related legal representation to government entities. Our clients include school districts, cities, counties, hospital districts, appraisal districts and other...

  • Transportation Call Center Technician

    1 month ago

    Arlington, United States Arlington Public Schools Full time

    RESPONSIBILITIES : ESSENTIAL FUNCTIONS OF THE CLASS (May not include all duties) Respond to telephone requests for information concerning student transportation to include changes in bus assignments, accidents/incidents, scheduling, etc.; Provide consistently excellent customer service to all parents, administrators, district-staff, and community...

  • Call Center Team Lead III

    2 months ago

    Arlington, United States Goldschmitt and Associates Full time

    Job DescriptionJob DescriptionSalary: Founded in 1998, Goldschmitt and Associates LLC (G&A) has grown from a one-man consulting firm to over 300 employees in 9 states and across 12 Federal Agencies. Specializing in Custom Computer Programming and Systems Design, Management Consulting and Business Support Services, Asset Management and Data Analytics, and...

  • Call Center Team Lead III

    1 month ago

    Arlington, United States Goldschmitt and Associates LLC Full time

    Founded in 1998, Goldschmitt and Associates LLC (G&A) has grown from a one-man consulting firm to over 300 employees in 9 states and across 12 Federal Agencies. Specializing in Custom Computer Programming and Systems Design, Management Consulting and Business Support Services, Asset Management and Data Analytics, and Custom Training Development and Delivery,...

  • Logistics Call Center/Data Entry

    5 months ago

    Arlington, United States Lab Express Full time

    Logistics Call Center/Data Entry - Lab Express, Inc. Located in Arlington, TN We, at Laboratory Express, are a specialized App based logistics service structured specifically for the Laboratory/Medical Industry. We realize efficiently capturing pertinent data and transporting medical related materials from both internal and external origins and destinations...

  • Financial Center Representative

    5 days ago

    Arlington, Virginia, United States CornerStone Staffing Full time

    **Job Summary**CornerStone Staffing is seeking a highly motivated and customer-focused Financial Center Consultant II to join our team. As a Financial Center Consultant II, you will be responsible for providing exceptional service to our members, building lasting relationships, and driving sales growth.**Key Responsibilities:****Member Engagement:** Greet...

  • Patient Care Representative

    2 months ago

    Arlington, United States Virginia Hospital Center Full time

    Patient Care Representative Job Description Purpose & Scope: Schedules, meets, greets, and registers patients in a friendly, courteous, and professional manner. Answers and routes telephone calls and messages. Coordinates insurance verifications and preauthorizations. Takes payments and completes daily batching. Maintains medical records and prepares charts...

  • Patient Care Representative

    2 months ago

    Arlington, United States Virginia Hospital Center Full time

    Patient Care Representative - CardiologyJob DescriptionPurpose & Scope:Schedules, meets, greets, and registers patients in a friendly, courteous, and professional manner. Answers and routes telephone calls and messages. Coordinates insurance verifications and preauthorizations. Takes payments and completes daily batching. Maintains medical records and...

  • Patient Care Representative

    1 week ago

    Arlington, United States Virginia Hospital Center Full time

    Patient Care Representative - CardiologyJob DescriptionPurpose & Scope:Schedules, meets, greets, and registers patients in a friendly, courteous, and professional manner. Answers and routes telephone calls and messages. Coordinates insurance verifications and preauthorizations. Takes payments and completes daily batching. Maintains medical records and...

  • Patient Care Representative

    3 months ago

    Arlington, United States Virginia Hospital Center Full time

    Patient Care Representative - Cardiology Job Description Purpose & Scope: Schedules, meets, greets, and registers patients in a friendly, courteous, and professional manner. Answers and routes telephone calls and messages. Coordinates insurance verifications and preauthorizations. Takes payments and completes daily batching. Maintains medical records and...

  • Patient Care Representative

    2 months ago

    Arlington, United States Virginia Hospital Center Full time

    Patient Care Representative - Cardiology (Device Clinic)Job DescriptionPurpose & Scope:Schedules, meets, greets, and registers patients in a friendly, courteous, and professional manner. Answers and routes telephone calls and messages. Coordinates insurance verifications and preauthorizations. Takes payments and completes daily batching. Maintains medical...

  • Patient Care Representative-Float Pool

    1 week ago

    Arlington, United States Virginia Hospital Center Full time

    Schedules, meets, greets, and registers patients in a friendly, courteous, and professional manner. Answers and routes telephone calls and messages. Coordinates insurance verifications and preauthorizations. Takes payments and completes daily batchin Patient Care, Representative, Patient, Float, Hospital, Healthcare

  • Customer Service Representative

    5 days ago

    Arlington, Virginia, United States Navy Mutual Full time

    Job SummaryNavy Mutual is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our members, resolving issues, and ensuring a positive experience.Key ResponsibilitiesCustomer Service: Respond to customer inquiries, resolve issues,...

  • Security Access Representative

    60 minutes ago

    Arlington, Virginia, United States Virginia Hospital Center Full time

    Job SummaryVirginia Hospital Center is seeking a highly skilled and detail-oriented Security Access Representative to join our team. As a Security Access Representative, you will be responsible for ensuring the safety and security of our patients, visitors, and employees by screening and controlling access to our facilities.Key ResponsibilitiesGreets all...

  • Patient Care Representative

    2 months ago

    Arlington, United States Virginia Hospital Center Full time

    Patient Care Representative - Cardiology (Device Clinic) Job Description Purpose & Scope: Schedules, meets, greets, and registers patients in a friendly, courteous, and professional manner. Answers and routes telephone calls and messages. Coordinates insurance verifications and preauthorizations. Takes payments and completes daily batching. Maintains medical...

  • Patient Care Representative

    1 month ago

    Arlington, United States Virginia Hospital Center Full time

    Patient Care Representative - Primary Care Shirlington Job Description Purpose & Scope: Schedules, meets, greets, and registers patients in a friendly, courteous, and professional manner. Answers and routes telephone calls and messages. Coordinates insurance verifications and preauthorizations. Takes payments and completes daily batching. Maintains medical...