Current jobs related to Customer Service Representative - Liberty Lake - Family Resource Home Care


  • Salt Lake, Utah, United States Golden Customer Care Full time

    Job OverviewGolden Customer Care is seeking a highly skilled Customer Care Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Handle multiple customer accounts simultaneouslyResearch and resolve customer complaints and...


  • Liberty Lake, United States AMICA MUTUAL INSURANCE COMPANY Full time

    Conduct professional countrywide telephone conversations in a high call volume environment Assist customers with various billing and policy change transactions over the phone Gain customer trust and respect by establishing and maintaining effective r Customer Service Representative, Customer Service, Representative, Retail


  • Liberty Lake, Washington, United States Umpqua Bank Full time

    About Umpqua BankUmpqua Bank is a leading western-based regional bank with over $50B in assets under management. We offer a unique brand of relationship banking and a culture where associates thrive.About the RoleWe are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for answering...


  • Liberty Lake, United States AMICA MUTUAL INSURANCE COMPANY Full time

    Provide exceptional customer service Assist customers with new and existing claims Involvement with roadside assistance and glass programs Training will be provided Total Rewards: Medical, dental, vision coverage, short- and long-term disability, and Customer Service Representative, Customer Service, Claims, Representative, Retail


  • Liberty Lake, Washington, United States West Coast Self-Storage Full time

    Job SummaryWest Coast Self-Storage Group is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative/Assistant Property Manager. This role is ideal for those with retail sales and customer service experience looking to grow within our career path.Key Responsibilities:Provide exceptional customer...


  • Liberty Lake, United States Yokes Foods Full time

    Job SummaryAs a Customer Service Representative at Yoke's Foods, you will be responsible for providing exceptional customer service and ensuring a pleasant shopping experience for our guests. Your primary focus will be on actively engaging with customers, promoting sales, and providing professional service at the checkout stand.Key ResponsibilitiesProvide a...


  • Liberty, Missouri, United States Ross Stores, Inc. Full time

    Customer Service RepresentativeRoss Stores, Inc. is a leading off-price retailer with a strong track record of success and growth. As a Customer Service Representative, you will be responsible for ensuring our customers have a positive shopping experience. Your duties will include maintaining a clean work area, assisting customers with merchandise,...


  • Liberty, Texas, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are organized...


  • Liberty, Texas, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeDomino's Pizza LLC is seeking a customer-oriented individual to join our team as a customer service representative. This role plays a crucial part in ensuring excellent service standards and customer satisfaction.ResponsibilitiesManage incoming calls efficiently and effectivelyAssist in food preparation and presentationPerform...


  • Liberty, Texas, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring a positive experience for our...


  • Liberty, Texas, United States Resource Label Group LLC Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Resource Label Group LLC. As a key member of our sales cycle, you will be responsible for facilitating customer orders, providing basic account servicing, and ensuring seamless communication with internal and external...


  • Liberty, North Carolina, United States Kangaroo Express Full time

    About the Role:Kangaroo Express is seeking a Retail Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining a clean and organized store environment.Key Responsibilities:Greet customers and provide a positive shopping...


  • Liberty, South Carolina, United States Seth Crow - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for managing customer accounts, establishing relationships, and providing exceptional service to our clients.ResponsibilitiesManage customer accounts and relationshipsUse a...


  • Liberty, Texas, United States Domino's Pizza LLC Full time

    About the JobWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and ensuring a positive experience for our customers.ResponsibilitiesProvide...


  • Liberty, South Carolina, United States State Farm Insurance Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at State Farm Insurance. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their inquiries, and resolving their issues in a timely and professional manner.Key...


  • Liberty, Missouri, United States QCHI Full time

    LendNation is seeking a skilled Customer Service Representative to provide exceptional customer experiences and support our financial services.Key Responsibilities:Process cash transactions for customersInitiate customer loans and provide financial solutionsCommunicate with customers regarding past due paymentsWork rotating shifts and some Saturdays, with...


  • Liberty, South Carolina, United States Seth Crow - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in providing exceptional customer service and promoting our insurance products.ResponsibilitiesEstablish and maintain strong relationships with customers,...


  • Liberty, North Carolina, United States Travis Kivett - State Farm Agent Full time

    Job OverviewAs a Customer Service Representative with Travis Kivett - State Farm Agent, you will play a vital role in ensuring the success of our agency. Your primary responsibility will be to provide exceptional customer service, empowering our agency to achieve its goals. You will be responsible for implementing and supporting office policies, ensuring the...


  • Liberty, South Carolina, United States Food Lion Full time

    Job Title: Customer Service RepresentativeJob Summary:As a Customer Service Representative at Food Lion, you will be responsible for providing fast, easy, flexible, and friendly service to our customers. You will be the face of our company, and your excellent customer service skills will make a significant impact on our customers' shopping experience.Key...


  • Salt Lake, Utah, United States Golden Customer Care Full time

    Job OverviewGolden Customer Care is seeking a highly skilled Assistant Manager, Web Support to provide leadership and operational oversight to our Web Support Representatives. This role involves effectively communicating, coaching, and managing directives to achieve company goals and departmental KPIs.Key Responsibilities:Propose innovative ideas to improve...

Customer Service Representative

3 months ago


Liberty Lake, United States Family Resource Home Care Full time
Family Resource Home Care invites you to join our award-winning team. We are looking to hire an individual who is passionate about supporting a mission to increase the quality of life for our clients and keeps them safe and independent. Our purpose is simple, improve more lives

Location: Liberty Lake, WA
Shift available:

Overnight shift: 7:00pm-5:30am

What will you do?
  1. Manage high inbound call volume and communicate efficiently and professionally to solve customer needs.
  2. Demonstrate effective use of software applications to solve customer requests such as schedule adjustments, general questions, directions, or providing basic company information.
  3. Maintain client and caregiver schedules by consistently updating the system and documenting all conversations thoroughly.
  4. Work in conjunction with the branches to aid in staffing efforts.
  5. Appropriately evaluate and direct inbound Client Care inquires for resolution.
  6. Communicate changes or exceptions in schedules to both clients and caregivers including but not limited to updates, cancellations, and shift acceptances.
  7. Assist and coach caregivers on Point-of-Care usage for timecard accuracy, task completion, and other shift documentation.
  8. Ensure quality coverage of after-hours (on-call) needs via team rotation.
  9. And more

When/Where will you work?

Our Customer Service Representatives work in an office environment 100% of the time.

Are you a good fit?

Are you passionate about improving lives? That is the first clue Ideally our CSR's have 2 years of customer service experience. As you can imagine, demonstrated problem solving and communication skills are key. And technical proficiency is a must Experience in a call center and/or health care setting are a plus.

What Will We Offer You?

At Family Resource Home Care, we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, medical/dental/vision plan, and matching 401(k), we'll shower you with perks, including:

  • Company Paid Life and AD&D Insurance: Feel a sense of security for your loved ones with our company paid life insurance.
  • Paid-Time Off: Accrue 3 weeks of paid vacation in your first year, and more after that
  • 10 Paid Holidays: Enjoy time with friends and family during the holidays.