Customer Service Representative
3 days ago
Job Summary:
We are seeking a highly skilled Customer Service Representative to join our team at Resource Label Group LLC. As a key member of our sales cycle, you will be responsible for facilitating customer orders, providing basic account servicing, and ensuring seamless communication with internal and external customers.
Responsibilities:
- Collect customer information and product specifications through direct communication
- Review and process new purchase orders, including delivery and shipping requirements
- Notify plant personnel of special orders and maintain clear communication
- Route supplies, job jackets, and materials to work areas for production
- Handle customer inquiries and complaints in a timely manner
- Prioritize workload and select alternatives to meet business needs
- Verify shipping reports and customer transaction reports
Requirements:
- One to two years of related experience and/or training
- Previous experience in manufacturing or a similar environment is preferred
- Excellent technology and communication skills
- Ability to read, analyze, and interpret business periodicals and technical procedures
- Ability to write reports and business correspondence
Why Work with Us:
At Resource Label Group LLC, we offer a comprehensive benefits package, including paid time off, medical, dental, and vision coverage, as well as opportunities for professional growth and development. We pride ourselves on investing in our employees and providing a collaborative work environment.
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