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    1 month ago

    Austin, United States Customer Labs Full time

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  • Customer Success Manager

    4 weeks ago

    Austin, United States Iodine Software Full time

    Job Title: Customer Success ManagerJoin us. Let's make a direct impact in healthcare.Being an Iodine employee means becoming part of something bigger: using clinical AI technology to drive smarter healthcare processes and positively impact patient care.Who we are: Iodine is an enterprise AI company that is championing a radical rethink of how to create...

  • Customer Success Manager

    4 weeks ago

    Austin, Texas, United States Iodine Software Full time

    Job Title: Customer Success ManagerJoin us. Let's make a direct impact in healthcare.Being an Iodine employee means becoming part of something bigger: using clinical AI technology to drive smarter healthcare processes and positively impact patient care.Who we are: Iodine is an enterprise AI company that is championing a radical rethink of how to create value...

  • Customer Success Manager

    2 weeks ago

    Austin, United States Iodine Software Full time

    Job Title: Customer Success Manager Join us. Let's make a direct impact in healthcare. Being an Iodine employee means becoming part of something bigger: using clinical AI technology to drive smarter healthcare processes and positively impact patient care. Who we are: Iodine is an enterprise AI company that is championing a radical rethink of how to create...

  • Customer Success Manager

    2 months ago

    Austin, United States The Ladders Full time

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  • Manager, Customer Success

    4 weeks ago

    Austin, United States Workday Full time

    Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. Our culture, driven by our value of putting our people first, is central to who we are. Our Workmates believe a healthy employee-centric,...

  • Customer Success Manager

    2 months ago

    Austin, United States Dealhub Full time

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  • Customer Success Manager

    1 month ago

    Austin, United States ActiveProspect Full time

    Company Overview ActiveProspect is the SaaS platform on a mission to make consent-based marketing the most scalable, efficient, and safest method for customer acquisition. Our comprehensive product suite empowers companies across industries to take real-time action on their leads, protect themselves from litigation by documenting proof of consent, and save...

  • Customer Success Manager

    2 months ago

    Austin, United States Primary Talent Partners Full time

    W2 Requirement - USC required - NO C2C AT ALL************ Primary Talent Partners has 1 opening for a Customer Success Manager to join our client. This is a W2 contract opening, contract extensions are based on performance, budget, and business needs. Pay: $50/hr Duration: 6-month W2 contract through 11/26/2024 US Citizenship or Green Card required Location:...

  • Customer Success Manager

    2 months ago

    Austin, United States ElectroNeek Full time

    We are ElectroNeek ElectroNeek, Texas Austin-based, is at the forefront of low-code RPA (Robotic Process Automation), revolutionizing how businesses approach automation. Our core focus is on delivering comprehensive, business-oriented solutions with a strong emphasis on ROI calculation, process visualization, and seamless integration across various...

  • Customer Success Manager

    2 months ago

    Austin, United States The Rev Full time

    How this role will Serve, Own, and Grow at Rev: Do you want to work at a high-growth company where your impact is seen and rewarded? Are you looking for the autonomy to do your best work? At Rev, we value service, ownership, and growth. We are seeking a dedicated and enthusiastic Customer Success Manager to join our team and help strategically grow our...

  • Customer Success Manager

    4 weeks ago

    Austin, United States Restream, Inc. Full time

    We are seeking a dynamic and customer-focused individual to join our team as a Customer Success Manager . As a key member of our customer success team, you will play a pivotal role in ensuring the satisfaction and success of our valued clients. What You'll Do Manage a book of business consisting of existing Restream customers on our self-serve and...

  • Manager, Customer Success

    4 weeks ago

    Austin, United States Workday Full time

    Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our...

  • Customer Success Manager

    2 months ago

    Austin, United States Sitetracker Full time

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  • Customer Success Manager

    2 months ago

    Austin, United States Jupiter Power Full time

    Description Are you passionate about customer success and making a difference in the EdTech industry? Join Kahoot! as a Customer Success Manager and become a part of our mission to make learning awesome! As a Customer Success Manager at Kahoot!, you will be responsible for ensuring the success and satisfaction of our valued customers. You will work closely...

  • Customer Success Manager

    1 month ago

    Austin, United States ActiveProspect Full time

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  • Manager, Customer Success

    4 weeks ago

    Austin, United States Workday Full time

    Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our...

  • Customer Success Manager

    4 weeks ago

    Austin, United States AssetWorks Full time

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  • Customer Success Manager

    2 months ago

    Austin, United States SpyCloud Full time

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  • Customer Success Manager

    2 months ago

    Austin, United States SADA Full time

    Join SADA as a Customer Success Manager Your Mission As a Customer Success Manager at SADA, you are a team leader who can align with our Google customer base at the executive level (CIOs, Dir of IT) to gain insights on the technology we sell while captivating audiences for renewals/upsells, hence a Unifier. The Customer Success Manager will need to keep a...

Customer Success Manager

2 months ago

Austin, United States vFairs LLC Full time

ABOUT THE ROLE We are looking for an ambitious and energetic Customer Success Manager to become a founding member of our global success team. This role will be responsible for driving retention of our customers and will focus on deepening the relationships with them, enabling us to find opportunities to serve our clients better. Role Responsibilities Take a customer from 'sold' to 'we love vFairs' by empowering them to see potential in using vFairs every day for all of their company’s virtual event needs Gain a thorough understanding of the history of key accounts, the problems we solve for them, and their motivations for choosing our platform Measure satisfaction levels after every virtual event we conduct for key accounts through CSAT/NPS surveys. Listen and seek feedback from customers so that we may cycle that as actionable insights for product and project management teams Ensure a high percentage of retention and low logo/revenue churn Update and document all activities (calls, emails, notes, meetings) for key accounts in the CRM, track activities for future references & and create a schedule for future touchpoints. Remove purchase barriers taking into account local specificities, lifecycle moments, and customer profiles to increase service quality and nurture relationships with our customers. Capture social proof through video testimonials and third-party reviews Identify potential expansion opportunities and partner closely with the Project Management team and Customer Success Management to close them Partner closely with our Tech, Sales, and Project Management teams to ensure an exceptional customer experience that leads to retention, renewals, and expansion Assist with onboarding and continuous adoption and usage by leading demos for various use cases, while consistently connecting their challenges and goals with our values Negotiate, prepare, and renew multi-year contracts, achieving and exceeding target renewal and expansion goals Position Requirements Proven working experience in a quota-carrying customer success, or a relevant role Excellent proficiency in English Excellent communication and negotiation skills Experience with any mainstream CRM (HubSpot and Gainsight are preferred) Experience with MS Office Proficiency in developing reports, analysis, and insights Ability to build rapport and collaborate with cross-functional departments Must be available for potential travel to events

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