Current jobs related to Customer Service BDC - Concord - Sonic Automotive
-
Automotive BDC Manager
2 months ago
Concord, United States EasyCare Recruiting Full timeJob DescriptionJob Description Automotive BDC ManagerBen Mynatt Chevrolet Buick GMC CadillacOur dealership has maintained our solid commitment to our customers and community, offering a wide selection of cars and trucks and no-hassle pricing. Our goal is to provide the best car buying and service experiences for our customers. We pride ourselves on being...
-
Automotive BDC Manager
1 week ago
Concord, United States EasyCare Recruiting Full timeAutomotive BDC ManagerBen Mynatt Chevrolet Buick GMC Cadillac Our dealership has maintained our solid commitment to our customers and community offering a wide selection of cars and trucks and nohassle pricing. Our goal is to provide the best car buying and service experiences for our customers. We pride ourselves on being the most reliable and...
-
BDC Sales Representative
4 months ago
Concord, United States Banks Chevrolet Full timeJob DescriptionJob Description GM's Largest dealer in New England, Banks Chevrolet, is looking for an experienced, energetic, and motivated sales professional to join our online sales team. This is a customer service based sales role in which you will work on-sight at the dealership assisting customers with their online shopping needs. Banks Chevrolet...
-
Automotive Sales Consultant
3 weeks ago
Concord, New Hampshire, United States Banks Chevrolet Full timeJoin Our Sales Team at Banks ChevroletBanks Chevrolet is on the lookout for an enthusiastic automotive sales consultant to enhance our online sales division. As a leading GM dealership in New England, we take pride in delivering outstanding customer service alongside a vast selection of both new and pre-owned vehicles. If you possess a strong sales acumen...
-
Automotive Sales Professional
2 weeks ago
Concord, New Hampshire, United States Banks Chevrolet Full timeJob DescriptionBanks Chevrolet is a leading automotive dealership in New England, seeking an experienced and motivated sales professional to join our online sales team. As a key member of our team, you will play a crucial role in driving traffic to our dealership and providing exceptional customer service to our clients.Key Responsibilities:Field incoming...
-
Customer Service Representative
2 days ago
Concord, California, United States Pacific Service Credit Union Full timeAbout Pacific Service Credit UnionWe're a team of dedicated professionals who put people first. Our members, employees, and communities are at the heart of everything we do.Job SummaryWe're seeking a highly motivated Contact Center Representative to join our team. As a key member of our contact center, you'll provide exceptional member service, complete...
-
Sales Consultant
3 weeks ago
Concord, United States Nucar Northern New England Full timeJob DescriptionJob DescriptionAutomotive Sales Consultant / Auto Sales Representative / BDC Specialist DCD Automotive Holdings is looking to hire a full-time Automotive Sales Consultant / Auto Sales Representative / BDC Specialist. Do you enjoy the challenge of closing a deal? Are you tired of working in an environment where profits are more important than...
-
Customer Service
4 weeks ago
Concord, United States Globe Life AIL McQuade Organization Full timeJob DescriptionJob DescriptionThe McQuade Organization is proud to be one of the fastest-growing companies in America. With people nationwide, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire top talent and nurture their professional growth. We...
-
HVAC Service Technician
2 weeks ago
Concord, United States Service Experts Full timeWhy You Should Join the Engineering Excellence Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!Engineering Excellence Company Perks and Benefits for...
-
HVAC Service Manager
3 weeks ago
Concord, United States Service Experts Full timeLocation: Concord, CA Join the team of experts and realize your true potential! Why You Should Join the Engineering Excellence Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us...
-
Customer Service Representative
5 hours ago
Concord, New Hampshire, United States City of Concord New Hampshire Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative in the Utility Billing Division of the General Services Department. As a key member of our team, you will be responsible for providing exceptional customer service to our utility customers, responding to inquiries and resolving...
-
Customer Service Representative
6 hours ago
Concord, New Hampshire, United States Bar Harbor Bank & Trust Full timeCustomer Service Representative OpportunityAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our banking team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting our financial products and...
-
Customer Service Representative
5 days ago
Concord, California, United States Alsco Full time**Job Summary:**The Customer Service Coordinator plays a vital role in driving customer loyalty through responsive communication and proactive outreach. This position is responsible for coordinating the flow of information within the Service Department, ensuring timely and satisfactory resolution of customer inquiries and issues.**Key...
-
Customer Service Representative
3 days ago
Concord, New Hampshire, United States City of Concord New Hampshire Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative in the Utility Billing Division of the General Services Department. As a key member of our team, you will be responsible for providing exceptional customer service to our utility customers, resolving issues, and ensuring timely and...
-
Customer Service Ambassador
3 days ago
Concord, California, United States Innovative Collective Full time{"h1": "Customer Service Representative", "p": "At Innovative Collective, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through effective communication, empathy, and problem-solving skills.Key...
-
Customer Service Representative
1 week ago
Concord, California, United States Alsco Full timeJob Summary:The Customer Service Coordinator plays a vital role in driving customer loyalty through responsive communication and proactive outreach. This position is responsible for coordinating the flow of information within the Service Department, ensuring timely and satisfactory resolution of customer inquiries and issues.Key Responsibilities:Respond to...
-
Customer Service Representative
1 week ago
Concord, New Hampshire, United States Accomplished Auto Full timeAbout the RoleWe are seeking a skilled and friendly Customer Service Advisor to join our team at Accomplished Auto. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and building strong relationships with them.Key ResponsibilitiesProvide first-class customer...
-
Customer Service Representative
2 weeks ago
Concord, California, United States Alsco Full timeJob Summary:The Customer Service Coordinator drives customer loyalty through response to inbound customer calls and proactive outbound calls. The coordinator coordinates the flow of information to and from the Service Department and follows up with customers to ensure satisfactory resolution. Performs other duties as required and reports to the Service...
-
Customer Service Representative
4 days ago
Concord, North Carolina, United States Lowe's Full timeJob Summary: As a Customer Service Associate at Lowe's, you will play a vital role in delivering exceptional customer service while maintaining a clean, safe, and well-stocked store environment. Your primary responsibility will be to provide a welcoming and professional experience for customers, ensuring their needs are met and exceeded.Key...
-
Customer Service Representative
1 week ago
Concord, New Hampshire, United States Global Channel Management Full timeAbout the role at Global Channel ManagementJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Global Channel Management. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.Key ResponsibilitiesRespond to customer inquiries and complaintsGather...
Customer Service BDC
4 months ago
At Concord Honda, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally.
Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.
Sonic Automotive is a Fortune 500 company and one of the largest automotive retailers in the country with over 120 dealerships nationwide...
It's time to make the most important move of your careerFrom our cooperative, team-based approach to our more than 1,000 internal advancements each year, it's easy to see the difference.
When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
Job Description
Summary:
The Service BDC Agent is responsible for generating service appointments with customers that contact the dealership via the internet to schedule or inquire about service repairs.
Duties and Responsibilities:
- Deliver a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner.
- Use lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest.
- Promptly and accurately enter all customer inquiry data into the CRM.
- Generate and schedule service appointments.
- Compile all necessary reports, forms and other documentation on a timely basis
- Will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs.
- Previous experience in either a high-volume call center environment or experience scheduling appointments.
- Excellent interpersonal skills over the phone.
- Ability to work independently and as part of a team in a fast paced environment
- Strong organizational and time management skills
- All applicants must be authorized to work in the USA.
- All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license.
Compensation (Hourly):
- $18 / hour
Part-Time:
- 20 to 30 hours a week
- 3x days a week
- Must have availability between Monday through Saturday
- Off on Sundays
**All your information will be kept confidential according to EEO guidelines**