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Automotive Appointment Coordinator/Service BDC

2 months ago

Naples, United States Germain Cars Full time

Germain Lexus of Naples

Automotive Appointment Coordinator/Service BDC

Naples, FL

Full-Time: Monday through Friday 7:30am to 4:00pm

NO WEEKENDS

Pay based on experience

Germain Offers: Medical, Dental, and Vision Insurance 401(k) Savings Plan Paid Vacation Paid Company Holidays Company Outings and Activities Ongoing Professional Development Employee Discounts Family-Friendly and Inclusive Culture Career Growth and Internal Promotions Custom and Competitive Wage Plans CLOSED on Sundays to create a schedule that allows you a job and a life Responsibilities: Answer customer calls/greet customer's as they enter the dealership Schedule service appointments/Follow up appointments Follow up with leads that are not ready to make an appointment or no-show Utilize CRM tracking system daily Qualifications: Customer service experience Excellent teammate with collaborative attitude and eagerness to improve Attention to detail Prompt and courteous demeanor Positive and hardworking personality Strong computer skills At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time. For immediate consideration, visit us at

GermainCareers.com . We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. LP

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