Rental Account Manager- Northeast

3 weeks ago

Jersey City, United States Orange EV Full time
Position Summary

This position exists as the primary Rental Sales/Marketing function at the region level and is outside sales, B2B. This position mainly supports the commercial rental services product line. It will also increase Orange EVs rental sales presence ensuring the generation of profitable new accounts while retaining existing accounts- the ultimate customer satisfaction. The end result should be pure rental revenue growth, improved profitability and improved Return on Assets. In addition, given their truck lease/purchase conversion quotas, the position should be additional lease/purchase sales filters for the organization improving the lease/sales sales productivity and performance for the Sales organization. Your ability to connect, build value, & relationships is critical.

Position Responsibilities

SALES: Develop leads through call colds, telephone solicitation, and customer visits. Through the use of product knowledge, assess customers needs and develop a proposal. Work with rental operations to ensure equipment is available. The RAM is also responsible for marketing at the regional level and ensuring they are skilled in telemarketing to prospective customers and current customers.

SCOPE OF DECISION MAKING: Contacting the actual decision maker, developing a competitive proposal, and closing the sale.

Customer Retention: Maintain a contact with the customers through multiple customer visits and phone calls. Ensure quality service is provided by effectively handling customer complaints and staying abreast of customer needs and long-term rentals.

SCOPE OF DECISION MAKING: Retaining customers in a price-competitive market. Scheduling a time for retention visits to long-term rental customers to ensure Orange EV keeps a good relationship.

TIME ADMINISTRATION: Proposal and contract development, maintaining customer files, preparation of follow-up correspondence, and coordination with other Orange EV departments. Maintain accurate opportunity and sales activities within the CRM system. Administration- credit approval, rental agreement creation, certificate of insurance, collections of receivables, maintenance- PM status and updates of scheduling.

SCOPE OF DECISION MAKING: Follow-up within a specific time frame. Compliance with company procedures. Diplomatically dealing with the collection of past due receivables.

Position Qualifications
  • Strong verbal and written communication skills
  • Ability to build strong customer relationships
  • Performs work independently with minimal supervision
  • High energy, self-directed, self-motivated, and able to work as part of a team as well
  • Flexibility to operation and self-driven to excel in a fast-paced environment
  • Capable of multi-tasking, highly organized, with excellent time management skills
  • Highly thorough and dependable
  • Committed to good ethical business practices
  • Maintains a high degree of professionalism
  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
  • Detail-oriented with excellent follow-up practices
Ideal Candidates Will Also Have
  • Bachelors degree required in Marketing or 5 years equivalent job-related experience
  • One (1) year or more sales experience or equivalent sales training required
  • Three (3) years or more sales experience preferred
  • One (1) year or more Industry experience preferred

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