Customer Service Representative

4 weeks ago


Bethesda, United States LADGOV CORPORATION Full time

Job Title : Customer Service Representative Job Type : Full-Time Location : NIH Clinical Center Qualifications : High school diploma or equivalent. 2+ years of experience in a customer service role, preferably in a healthcare setting. Excellent communication and organizational skills. Knowledge of medical terminology is a plus. Key Responsibilities : Handle requests for medical records and ensure proper authorization. Respond to patient inquiries about medical records and service procedures. Provide assistance with forms and patient requests through various channels (phone, email, in-person). Maintain a detailed and organized record of patient interactions. Assist with scanning and coordinating patient records as needed. #J-18808-Ljbffr



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