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Business Banking Relationship Manager
3 months ago
OUR PROMISE: To remain true to the vision of our founders and deliver our You Matter More promise to help employees, customers, and communities to prosper.
OUR VALUES: Our values define who we are, what we care about, and how we will act. We value: Integrity, Respect, Responsibility, Excellence, Teamwork, Diversity, Independence and Community.
ACCOUNTABILITIES:
Business Development
- Achieve production goals for business loans , deposits, new customers, business line referrals
- Lead sales efforts & support multiple branches through outside calling with small business prospects and customers
- Effectively develop business lending skills, demonstrating a high level of leadership and expertise
- Build external advocacy network through involvement in civic/charitable organizations and BSB sponsored events
- Promote a customer-centered and team-oriented culture, providing world class service as a trusted advisor
- Demonstrate advanced consultative sales skills and serve as a role model, coach and resource to all team members
- Develop a significant volume of new business opportunities
- Drive deposits and loans by understanding and fulfilling deposit and borrowing needs of small business customers
- Serve as an external branch resource to serve small business customers
- Research and solve problems through direct action or collaboration with other Bank resources
- Solicit loan requests, primarily from new clients and prospects, while also maintaining and developing deeper comprehensive relationships with existing clients.
- Developing a comprehensive assessment of the reasonableness of loan requests, by understanding the business and its viability and risks as they pertain to credit policy
- Establish and negotiate terms, conditions and structure of proposed credit facilities
- Coordinate the loan application, documentation and delivery process including commitment letter preparation, negotiation, and acceptance; appraisal, environmental and legal documentation; loan closings and disbursements
- Adhere to the Bank's operational, risk management, and security policies and comply with applicable regulations
- Conform to acceptable punctuality/attendance/professionalism standards as expressed in Employee Handbook
- Perform additional duties as requested and travel to other branches for coverage as required
- General office environmentMay be required to move bags of coin. Moderate lifting (up to 50 lbs.) required.
- Moderate reaching, walking, sitting and standing required
- Bachelors/Master's degree preferred; High School diploma required.
- Four years experience in sales, retail banking, lending, customer service and/or operations
- Demonstrated advanced lending proficiency and personal computer literacy
External and internal applications, as well as position incumbents who become disabled, must be able to perform the essential functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on an individual basis.
