Store Customer Support

4 months ago

Torrance, United States LAMPS PLUS Full time
Description

Description

Retail Store Support Associate - Customer / Operations

Starting $16.00 We are hiring a Retail Store Customer Support Associate to join our collaborative Store Team. This is a phenomenal entry level opportunity for those who don't have prior sales experience. It provides paid on the job training in a support position while learning proven successful selling techniques. At Lamps Plus, we see this role as the path to other more lucrative positions, which will allow you to use your new skills to be financially successful. Individuals hired into this role will be encouraged to transition into a fully commissioned sales role with unlimited earning potential, after a reasonable training period working with the stock team. Are you passionate about helping others and seeking a great career? By joining our team, you will have an opportunity to grow professionally, learn new skills, and contribute to our brand.

Job description:

•Practices retail quality control by counting delivery items to verify receipt of merchandise.

•Receives incoming merchandise delivery and assists with loading and unloading in store warehouse for stocking or restocking items.

•Advises Store Manager or Support Supervisor of discrepancies or damaged items.

•Arranges merchandise on shelves according to style, size and type, stocking and restocking - merchandiser.

•May be required to assist with tracking of inventory, tagging, or labeling of shelving.

•Uses care in unpacking, storing, transferring, receiving, hanging or displaying retail items, to avoid damage and injury.

•May perform clerical duties such as filing, bank deposits, data entry, reports, audits, etc.

•Prepares product for display; includes assembling, inserting bulbs, wiring and pricing of merchandise for the sales floor.

•Performs other merchandiser duties relative to maintenance of stockroom, sales floor, and displays, (I.e., cleans, dusts merchandise, keeps show room aisles clear and lamp cords hidden, etc.) May perform audits to ensure the showroom is accurately merchandised.

•May utilize the register or Kiosk to ring out sales (cashier) or check on product availability, stocker. Handles all merchandising and currency in accordance with Corporate Security policies and views training modules when assigned.

•Demonstrates outstanding customer service and focus. May assist with Customer Stock Checks.

•Assist other team members by pulling product and performing merchandise carry-outs for customers

•Answer store phones and assist with Customer Service over the phone

•Complete assigned training modules to educate on product knowledge and the selling process

•Engage customers to solve their lighting and decorative needs

Job requirements:

•Motivated, upbeat individual who enjoys working with people and providing superior customer service.

•Have an ability multi-task.

•Ability to climb ladders and lift up to 25 lbs.

•Must be available to work day shifts and weekends.

•Regular job attendance is required in accordance with a regular schedule established for the position by the supervisor.

Fulltime Benefits Offered:

•Medical, Dental, Vision

•Dependent Care Flexible Spending Account, Flexible Spending Account, Health Reimbursement Account, Employee Assistance Program

•Paid time off, 401(k), Sponsored/Voluntary life and AD&D at $15k

•Voluntary Short/Long-Term Disability and Voluntary Accident Insurance

•Voluntary Pet Insurance

•Voluntary Critical Illness, Voluntary Hospital Indemnity

•Commuter Benefits

•Employee Discounts and Recreation Discounts

•Ongoing professional development training, career advancement opportunities and more

Lamps Plus is an Equal Employment Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States; however, we are not able to sponsor visas for this role.

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