Guest Services Representative
2 months ago
Position Summary:
Provides directions to guests/team members within the hospital system, and the Orlando area.
Responsibilities:Essential Functions
- Escorts guests to their in-hospital destinations as needed.
- Maintains current knowledge of hospital personnel, departments and their locations in order to refer guests to the appropriate department or person.
- Provides information to all hospital team members.
- Responds to needs of guests/team members either on the phone or in person.
- Makes rounds on a regular basis of patient areas to identify and meet patient/visitor needs.
- Maintains excellent working relationships with all hospital staff, management, and departments such as Volunteers, Social Work, and Home Health.
- Assists Social Service with transportation and hotel or flight arrangements for patients and their families.
- Displays a caring attitude as well as sensitivity to the needs/concerns of customers.
- Presents a professional image in dress, hygiene and communications skills.
- Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
- Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions
- Attends in services/meetings as required.
- Completes all mandatory education.
- Assume the responsibility for professional growth and development
- Other duties as assigned.
Qualifications:
Education/Training
- High School diploma or equivalent.
Licensure/Certification
- None.
Experience
- Two (2) years of experience in a customer service setting.
-
Guest Services Representative
2 weeks ago
Orlando, Florida, United States Caribe Royale Full timeGuest Services Representative Job DescriptionOverview of the RoleThe Guest Services Representative is integral to delivering outstanding customer service at Caribe Royale. This position is responsible for managing seamless check-in and check-out procedures, processing payments, and offering valuable information to guests and visitors. The ideal candidate...
-
Guest Service Representative
3 months ago
Orlando, United States Bags Inc. Full timeOverview: Bags, a SP+ Company, is driven by Our Promise, Making Every Moment Matter for a World on the Go. Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize each and every...
-
Guest Service Representative
4 months ago
Orlando, United States Bags Full timeJob DescriptionJob DescriptionOverviewBags, a SP+ Company, is driven by Our Promise, “Making Every Moment Matter for a World on the Go.” Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables...
-
Guest Services Representative
2 days ago
Orlando, Florida, United States La Quinta Orlando - Airport North Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Services Representative to join our team at La Quinta Orlando - Airport North. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key ResponsibilitiesGuest Service:...
-
Guest Services Representative
2 weeks ago
Orlando, Florida, United States Renaissance by Marriott Orlando Airport Full timeKey ResponsibilitiesDelivers exceptional guest experiences by fostering a welcoming atmosphere, greeting each visitor warmly, and maintaining high service standards.Empowered to ensure complete guest satisfaction, demonstrating hospitality and professionalism consistently, while representing Renaissance by Marriott Orlando Airport with pride.Adheres to all...
-
Guest Services Representative
2 weeks ago
Orlando, Florida, United States Renaissance by Marriott Orlando Airport Full timeKey ResponsibilitiesProvide exceptional service to every guest by creating a welcoming atmosphere, which includes greeting and acknowledging all guests, maintaining high standards, and demonstrating comprehensive product knowledge.Empowered to ensure complete guest satisfaction, exhibiting hospitality and professionalism consistently, and taking pride in...
-
Guest Services Representative
2 weeks ago
Orlando, Florida, United States Westgate Resorts Full timeJob OverviewCompensation: $16/hour - Take advantage of our Daily Pay benefit to access your earnings whenever you need.Westgate Blue Tree Resort invites you to be part of our exceptional team, where you will play a vital role in creating unforgettable experiences for our guests at our picturesque property in Lake Buena Vista, conveniently located near...
-
Guest Services Representative
3 weeks ago
Orlando, Florida, United States Westgate Resorts Full timeJob OverviewCompensation: $16/hour - Access your earnings as needed through our Daily Pay benefit.Westgate Blue Tree Resort invites you to be a part of our vibrant team, where you will play a key role in creating unforgettable experiences for our guests at our picturesque property in Lake Buena Vista, conveniently located near renowned theme parks.Role...
-
Guest Services Representative
3 weeks ago
Orlando, Florida, United States Westgate Resorts Full timeJob OverviewCompensation: $16/hour - Take advantage of our Daily Pay benefit, allowing you to access your earnings whenever you need.Westgate Blue Tree Resort provides a unique opportunity to greet visitors at our stunning property located in Lake Buena Vista, close to renowned theme parks, ensuring they enjoy an unforgettable vacation experience in Central...
-
Guest Services Representative
2 weeks ago
Orlando, Florida, United States Doubletree by Hilton Orlando Downtown Full timeAbout Us:At Pyramid Global Hospitality, we prioritize our people. Our organization is committed to fostering a supportive and inclusive work atmosphere that champions diversity, personal growth, and overall wellbeing. Our dedication to a People First culture is evident in our employee development initiatives, comprehensive benefits, and our focus on...
-
Guest Services Representative
3 weeks ago
Orlando, Florida, United States Doubletree by Hilton Orlando Downtown Full timeAbout Us:At Pyramid Global Hospitality, we prioritize our people. Our company is committed to fostering a supportive and inclusive work environment that champions diversity, growth, and well-being. Our dedication to a People First culture is evident in our employee development initiatives, benefits, and our focus on building meaningful relationships. We...
-
Guest Services Representative
3 weeks ago
Orlando, Florida, United States Doubletree by Hilton Orlando Downtown Full timeAbout Us:At Pyramid Global Hospitality, we prioritize our people. Our organization is committed to fostering a supportive and inclusive workplace that champions diversity, personal growth, and employee wellbeing. Our People First culture is evident in our employee development initiatives, comprehensive benefits, and our focus on building meaningful...
-
Guest Services Representative
3 weeks ago
Orlando, Florida, United States Westgate Resorts Full timePosition OverviewAs a Guest Services Representative, you play a pivotal role in creating a welcoming atmosphere, ensuring that each visitor's experience starts and concludes with a delightful and unforgettable impression of our establishment.Your commitment to outstanding customer service and keen attention to detail are vital to the overall success of our...
-
Boutique Hotel Guest Services Representative
3 weeks ago
Orlando, United States Daskk Hotels & Resorts Orlando Full time $16Job DescriptionJob DescriptionDASKK Hotels and Resorts is ready to open and looking for the right candidate. This candidate must be ready to be part of something special. This 154 suite hotel has completed a multi-million dollar renovation to become a boutique hotel that remembers that all customers are part of our family and puts their needs as a priority....
-
Guest Services Representative
3 weeks ago
Orlando, Florida, United States Residence Inn Orlando Airport Full timePosition OverviewJoin the dynamic team at Residence Inn by Marriott Orlando Airport as a Front Desk Agent. We are looking for a dedicated individual with a passion for hospitality to provide exceptional service to our guests. This role requires flexibility, including availability on weekends and holidays, and offers a competitive compensation package based...
-
Guest Services Representative
3 weeks ago
Orlando, Florida, United States Lake Nona Wave Hotel Full timePosition Overview:As a vital member of our hospitality team, you will play a key role in crafting unique and memorable experiences for our guests. Your primary responsibility will be to warmly greet guests upon arrival and assist them with the check-in and check-out processes, ensuring they feel welcomed and comfortable. You will also provide essential...
-
Guest Services Representative
3 weeks ago
Orlando, Florida, United States Element Orlando Universal Blvd Full timeAbout Element Orlando Universal Blvd:At Element Orlando Universal Blvd., we are dedicated to transforming the hospitality experience through our focus on innovation, sustainability, and outstanding guest service. Our hotel, located in a vibrant entertainment district, serves as a premier destination for travelers seeking comfort and modern amenities.Our...
-
Guest Service Representative
1 month ago
Orlando, United States Marriott International Inc Full timeAdditional Information Full-Time Availability, Evening Shift, Overnight Shift Job Number 24141737 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Orlando Grande Lakes, 4012 Central Florida Parkway, Orlando, Florida, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION...
-
Guest Services Representative
3 weeks ago
Orlando, Florida, United States Hilton Grand Vacations Full timeExciting Opportunity at Hilton Grand VacationsBenefits from Day OneAt Hilton Grand Vacations, we pride ourselves on our culture of prioritizing our team members. We are located in a picturesque setting that offers numerous career growth opportunities within the hospitality industry. Our mission is to ensure that our guests have a remarkable vacation...
-
Guest Service Representative
4 weeks ago
Orlando, United States Marriott International Inc Full timeJob DescriptionPOSITION SUMMARY Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures. Operate telephone switchboard station. Respond to and resolve guest requests, including wake-up call...