Client Delivery Associate

4 months ago

Quincy, United States RapidRatings Full time

**Client Delivery Associate - Fluent in Mandarin**

303-Network Outreach Quincy, Massachusetts Minimum Experience **Entry-level** *Own a hands-on tactical role focused on client satisfaction and operational support*

RapidRatings is actively looking for a driven Client Delivery Associate to join our growing Client Delivery and Operations team. The ideal candidate for this role is a strong communicator with an eye for details, the ability to influence, and experience supporting operational initiatives in a fast-paced, high-volume environment. If you believe this is you, we want you on-board

If you combine financial statement knowledge with solid critical thinking skills, this newly created position offers you several great opportunities. You will:

* Expand your experience by engaging with private companies around the world to enable their participation in our clients risk management programs. This role will work with senior management from private companies to facilitate the submission of confidential financial information, guiding these individuals through our programs, models, and process

* Have influence by facilitating the submission of confidential financial information from senior management as well as identifying and overcoming roadblocks efficiently and professionally

* Develop into a Program Expert by introducing and explaining our business model, products, and processes to private companies. The person best suited for this role will be comfortable moving quickly and managing multiple projects and initiatives simultaneously

* Work with a highly engaged team that values employee input, management transparency, and entrepreneurship. RapidRatings is a place where you can make a direct impact, take pride in your work, and enjoy yourself

* You will earn a competitive salary, bonus potential, unlimited PTO, and comprehensive benefits

To be a good fit for the Client Delivery Associate opportunity, you will have:

* Bachelors degree (or equivalent) with 1-3 years of work experience

* Prior experience in a client interaction role is ideal. Proven ability to interact professionally and effectively with clients

* Experience working with financial statements preferred

* Ability to prioritize and organize high volume work

* Proficient with Microsoft Office Suite

* Fluent in Mandarin

In addition, success will require the following core competencies and characteristics:

* Strong written and oral communication skills and can communicate effectively across all levels, including clients and prospective clients

* Customer oriented; tactfulness and courtesy

* Excellent diligence and analytical skills

About RapidRatings

We are an NYC-based, global SaaS company on a mission to transform the way companies build business relationships with other companies. We challenge leading industrial and financial service firms around the world to improve their knowledge of financial health and build relationships founded on new standards of transparency. To learn more visit: .

Due to Covid-19 we have transitioned to a work-from-home. This role will begin as a remote position but may transition to a hybrid remote/on-site in the future. We understand each persons circumstances may be unique and will work with you to explore viable options.

Location Quincy, Massachusetts Minimum Experience Entry-level

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