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Client Success Specialist

2 months ago

Quincy, Massachusetts, United States RapidRatings Full time

Client Delivery Associate

RapidRatings is seeking a motivated Client Delivery Associate to enhance our Client Delivery and Operations team. This entry-level position is perfect for individuals who excel in communication, possess keen attention to detail, and can effectively support operational strategies in a dynamic, high-demand setting.

The ideal candidate will have the opportunity to:

  • Broaden their expertise by collaborating with private enterprises globally, facilitating their involvement in our clients' risk management initiatives. This role involves engaging with senior executives to assist in the submission of sensitive financial data, guiding them through our methodologies and processes.
  • Exert influence by ensuring the timely submission of confidential financial information from senior management while adeptly identifying and resolving potential obstacles.
  • Become a Program Specialist by introducing and clarifying our business model, offerings, and procedures to private companies. The ideal candidate will thrive in a fast-paced environment, managing multiple projects and priorities simultaneously.
  • Collaborate with a dedicated team that values employee contributions, transparency in management, and entrepreneurial spirit. RapidRatings fosters an environment where you can make a meaningful impact, take pride in your contributions, and enjoy your work.

We offer a competitive salary, potential bonuses, unlimited paid time off, and comprehensive benefits.

Qualifications:

  • Bachelor's degree (or equivalent) with 1-3 years of relevant experience.
  • Experience in a client-facing role is preferred, demonstrating the ability to interact professionally and effectively with clients.
  • Familiarity with financial statements is advantageous.
  • Capability to prioritize and manage a high volume of work efficiently.
  • Proficiency in Microsoft Office Suite.

Core Competencies:

  • Exceptional written and verbal communication skills, capable of engaging effectively with clients and stakeholders at all levels.
  • Customer-focused with a courteous and tactful approach.
  • Strong analytical skills and attention to detail.

About RapidRatings:

We are a global SaaS organization based in NYC, dedicated to revolutionizing how businesses establish relationships with one another. We challenge leading industrial and financial service firms worldwide to enhance their understanding of financial health and foster relationships built on new standards of transparency.

Note: This position may initially be remote due to current circumstances, with the possibility of transitioning to a hybrid model in the future. We are committed to accommodating individual circumstances as needed.