Customer Service Rep Inside Sales
3 weeks ago
JOB TITLE: Customer Service Rep (Inside Sales) SUPERVISOR: VP of Sales DEPARTMENT: Sales JOB STATUS: Full Time FLSA STATUS: Non-Exempt LOCATION: Battle Creek, MI - Onsite COMPANY DESCRIPTION: Freedom Motors USA is a nationwide, family-owned and operated company, headquartered in Battle Creek, MI, and the leading manufacturer and retailer of wheelchair-accessible vehicles with the widest-ranging product line in the United States. Founded in 1987, we focus on providing customized options for the unique needs of our customers. POSITION SUMMARY: As a Customer Service Rep (Inside Sales) at Freedom Motors USA, you will be responsible for generating and qualifying leads, managing customer inquiries, and providing outstanding customer service. This role requires a proactive and organized individual with excellent communication skills and a passion for building relationships. You'll be compensated and rewarded for supporting and being an important part of the sales process. Our sales process starts with you, speaking with national inquiries from all of our marketing channels. You'll contact these inquiries and convert them into qualified leads for consulting with our clients, guiding the client through selection and purchase of their new or used Wheelchair Accessible Vehicle. Seasoned sales consultants and those early in their sales career are encouraged to apply We plan on filling this role with a candidate capable of or willing to learn to manage the sales process, ultimately delivering the vehicle to the customer. RESPONSIBILITIES: Respond to inbound sales inquiries via phone, email, and live chat. Make outbound calls to potential customers to generate new leads and sales opportunities. Continue and maintain long-lasting relationships with clients. Qualify leads based on customer needs, budget, and timeline. Follow up with leads and maintain regular communication to move them through the sales funnel. Maintain accurate records of customer interactions and sales activities in the CRM system. Verify and update existing customer information. Identify and escalate priority issues. Document call information according to standard operating procedures. Route calls as appropriate and per standard operating procedure. Complete daily tasks by the end of each business day. Consistently meet or exceed daily, weekly, and monthly metric goals. Collaborate with the sales team to ensure a seamless customer experience. QUALIFICATIONS AND REQUIREMENTS: Previous experience in inside sales or customer service preferred. 1+ years of customer service experience. Ability to multitask and prioritize in a fast-paced environment. Strong organizational skills. A proactive and results-driven mindset. Exceptional written and interpersonal communication skills. Exceptional problem-solving capabilities. Strong computer literacy. Ability to read and comprehend complex instructions and information. Bilingual is highly preferred. BENEFITS OF BEING ON THE FREEDOM TEAM: A rewarding career, being a part of a strong team that creates innovative products that change the lives of our customers and their families. A schedule that supports a great work/life balance. A competitive compensation plan, that includes a base salary and the opportunity to grow your book of business and your earnings. Comprehensive benefits package including medical, dental & vision. Paid time off and paid holidays. Life insurance and AD&D, critical illness & flexible spending accounts. Short-term and long-term disability insurance. Employee assistance program, gym membership reimbursement & employee referral program. 401k retirement plan with up to 4% company match. Gym membership reimbursements up to $50 per month. Generous paid vacation time is earned from day one of employment. Team engagement events while at work regularly. When you join Freedom Motors USA, you do more than simply switch companies to advance your career. You become part of the Freedom Family, a team of talented people who drive innovation, embrace change, and celebrate our community that is Freedom Motors USA This job description is meant to provide an overview of the duties and responsibilities of this position. It is not intended to be an all-inclusive listing. #J-18808-Ljbffr
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Inside Sales Customer Support Specialist
1 week ago
Battle Creek, Michigan, United States Freedom Motors Full timeJOB TITLE:Customer Service Rep (Inside Sales)SUPERVISOR:VP of SalesDEPARTMENT:SalesJOB STATUS:Full TimeFLSA STATUS:Non-ExemptCOMPANY DESCRIPTION:Freedom Motors USA is a family-owned and operated business, recognized nationally, and based in Battle Creek, MI. We are the premier manufacturer and retailer of wheelchair-accessible vehicles, offering the most...
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Inside Sales Customer Support Specialist
1 week ago
Battle Creek, Michigan, United States Freedom Motors Full timeJOB TITLE:Customer Service Rep (Inside Sales)SUPERVISOR:VP of SalesDEPARTMENT:SalesJOB STATUS:Full TimeFLSA STATUS:Non-ExemptLOCATION:OnsiteCOMPANY DESCRIPTION:Freedom Motors USA is a family-owned enterprise based in Battle Creek, MI, recognized as a premier manufacturer and retailer of wheelchair-accessible vehicles. Established in 1987, we are dedicated to...
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Inside Sales Representative
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Battle Creek, United States Freedom Motors USA Full timeJob DescriptionJob DescriptionAbout Freedom Motors USAFreedom Motors USA is a nationwide, family-owned and operated company, headquartered in Battle Creek, MI, and is the leading manufacturer and retailer of wheelchair-accessible vehicles with the widest-ranging product line in the United States. Founded in 1987, we focus on providing customized options for...
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Customer Service/Inside Sales
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Whites Creek, United States MTA Distributors Full time $22 - $25Job DescriptionJob DescriptionCustomer Service/Inside Sales RepresentativeResponsibilities and Tasks:1. Effectively handle a high volume of incoming and outbound phone calls.2. Proactively generate sales leads and ensure satisfaction by evaluating and understanding the customers’ needs.3. Foster lasting relationships and establish trust with customers...
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Linn Creek, United States Mid-City Lumber Co Ltd. Full timeJob DescriptionJob DescriptionSalary: commensurate with experienceMid-City Lumber Company is a longstanding local business which strives to provide customers with quality products, friendly, knowledgeable staff, and fast delivery. We offer a casual work environment with a family atmosphere. We are currently looking for someone to join our team in the...
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Insurance Office Customer Service Rep
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Cave Creek, United States Staff My Agency Full timeMatt Woosley State Farm Agency, located in Cave Creek, AZ is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a low-pressure position focused on Customer Service for a well-established State Farm Agent. If you have a talent for customer care and understand the needs and motivations of...
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Oak Creek, United States AW-Lake Full timeJob DescriptionJob DescriptionThe purpose of the Inside Sales Specialist is to grow our revenue and customer base through inside selling efforts while providing our customers with an exceptional buying experience.This is an "inside sales & applications support" position where inbound phone calls and e-mails from customers, representatives and consulting...
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Battle Ground, Washington, United States Oldcastle BuildingEnvelope, Inc. Full timeEssential Duties And ResponsibilitiesMaintain broad knowledge of client products and services Keep records of customer interactions and transactions Listen attentively to customer needs and concerns; demonstrate empathy Accurately take phone orders Data entry of faxed, emailed and phone in orders for production Coordinate between sales and production to meet...
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Inside Sales Representative
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Walnut Creek, United States Global Financial Impact - Business Partners Full timeJob DescriptionJob DescriptionOur team is rapidly expanding, and we’re searching for a driven inside sales representative! You’ll convert pre-qualified leads and turn former customers into repeat business. The successful applicant is incredibly persuasive and thrives on results. If you want to maximize your earning potential and are looking to grow your...
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Customer Service Rep
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Battle Ground, United States Oldcastle BuildingEnvelope Full timeHours: 8am-5pm Monday-FridayPay: Starting at $19/hr Essential Duties And ResponsibilitiesMaintain broad knowledge of client products and services Keep records of customer interactions and transactions Listen attentively to customer needs and concerns; demonstrate empathy Accurately take phone orders Data entry of faxed, emailed and phone in orders for...
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Customer Service Representative
3 months ago
Battle Creek, United States Trillium Staffing Full timeNow hiring Customer Service Representatives in Battle Creek! Trillium Staffing has an opening for a highly motivated Customer Service Representative for our client in Battle Creek, Michigan. The responsibilities of the Customer Service Representative include, but are not limited to: •Develop and maintain selling relationships at key customers and target...
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Retail Sales Consultant
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Battle Creek, United States American Telephone and Telegraph Company Full timeEnhance Your Experience Get a newer, better browser (it's free!) Ready for an A different browser will keep you connected to the full website experience and protect you from security risks. Enhance Your Experience Get a newer, better browser (it's free!) Ready for an A different browser will keep you connected to the full website experience and protect you...
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Battle Creek, United States Workforce Strategies Inc Full timeJob DescriptionJob DescriptionAs Customer Service, you are the heartbeat of our fulfillment center where we manage loyalty programs and contests for numerous clients. Not only will you play a key internal role providing ongoing support to the Client Development, Client Solutions, and Fulfillment Services teams, but you’ll also serve as a key partner to our...
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Customer Service Rep(07416)
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Spring Creek, United States Domino's Pizza LLC Full timeTitle Customer Service Rep. Job Description ABOUT THE JOB - You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible Customer Service, Spring, Service, Team Member, Restaurant, Retail
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Customer Service Representative
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Battle Creek, United States U-Haul Full timeLocation: 5740 Beckley Rd, Battle Creek, Michigan 49015 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
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Battle Creek, United States Boyd Group Services Full timeCompany: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW...
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Customer Service Representative
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Oak Creek, United States Amtraco Full timeJob DescriptionJob DescriptionAMTRACO is a global holding company headquartered in Franksville, WI, that manages the shared services of HR, IT, and Finance for its operating units. The four distinct operating units owned by AMTRACO are:EPSI – a distribution company servicing the surface finishing industry with presence in all major global markets.STM – a...
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Battle Creek, United States SpartanNash Full timeAt SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, “I can’t live without them.” Our SpartanNash family of Associates is 17,000...
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Lead, Customer Service
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Battle Creek, United States SpartanNash Full timeAt SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can't live without them." Our SpartanNash family of Associates is 17,000 strong,...