We have other current jobs related to this field that you can find below
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Desktop Support Engineer
2 months ago
Houston, United States AMSYS Innovative Solutions, LLC Full timeEssential Duties and Responsibilities:Install, configure, maintain, and support desktops, laptops, printers, fax machines, scanners, and other PC peripherals and related hardware, as well as remote access devices.Use remote desktop software to provide remote support and resolve issues for users who may be at the remote office or home office users.User...
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Desktop Support Engineer
2 months ago
Houston, United States AMSYS Innovative Solutions, LLC Full timeEssential Duties and Responsibilities:Install, configure, maintain, and support desktops, laptops, printers, fax machines, scanners, and other PC peripherals and related hardware, as well as remote access devices.Use remote desktop software to provide remote support and resolve issues for users who may be at the remote office or home office users.User...
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Desktop Support Specialist
3 weeks ago
Houston, United States Adams and Reese Full timeJob DescriptionJob DescriptionJob Summary:The primary function of the Desktop Support position is to provide support to local and remote users and maintain equipment used to provide services.Responsibilities: Provide phone, remote access, and desktop support of Intel based hardware andsoftware systems. Track assigned tasks throughout problem solving...
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Desktop Support Specialist
3 months ago
Houston, United States Robert Half Full timeWe are seeking a professional and highly motivated Desktop Support Analyst to join our IT team. The Desktop Support Analyst will primarily be responsible for providing technical assistance to our staff, troubleshooting software and hardware issues, installing applications, and resolving all computer-related problems.Responsibilities:Offer timely technical...
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Desktop Support
2 months ago
Houston, United States NES Fircroft Full time⢠Respond to end-user inquiries, troubleshoot problems, and provide step-by-step guidance to resolve technical issues ⢠Perform basic hardware and software installations, configurations, and maintenance tasks ⢠Escalate complex or unresolved issues to the appropriate IT specialists or subject matter experts ⢠Document all support...
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Desktop Support
1 month ago
Houston, Texas, United States NES Fircroft Full timeRespond to end-user inquiries, troubleshoot problems, and provide step-by-step guidance to resolve technical issues Perform basic hardware and software installations, configurations, and maintenance tasks Escalate complex or unresolved issues to the appropriate IT specialists or subject matter experts Document all support activities, incidents, and...
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Desktop Support Technician
2 months ago
Houston, United States Aldine ISD Full timePosition Type: Technology/Desktop Support Technician-Technology Date Posted: 4/15/2024 Location: Bamberg Prof Dev And Resource Ctr Closing Date: 05/21/2024 Attachment(s): Desktop Support Technician.pdf Desktop Support Technician.pdf
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Desktop Support
2 months ago
Houston, Texas, United States NES Fircroft Remote Work Freelance Full time• Respond to end-user inquiries, troubleshoot problems, and provide step-by-step guidance to resolve technical issues • Perform basic hardware and software installations, configurations, and maintenance tasks • Escalate complex or unresolved issues to the appropriate IT specialists or subject matter experts • Document all support activities,...
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Desktop Support Technician
4 weeks ago
Houston, United States The Brixton Group, Inc. Full timeLocation: Houston, TX (Hybrid)Position Type: Contract-to-Hire Tier II Desktop Support Technician Responsibilities:Install, configure, maintain, and support desktops, laptops, printers, fax machines, scanners, and other PC peripherals and related hardware, as well as remote access devices.Use remote desktop software to provide remote support and resolve...
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IT Desktop Support Technician
3 weeks ago
Houston, United States CSS Full time $20 - $25Job DescriptionJob DescriptionCSS is working with a nationally ranked law firm seeking a detail oriented and enthusiastic IT Desktop Support Technician. The IT Desktop Support Technician will be onsite. The Desktop Support Tech provides desktop and server administration support to the Houston, Cy-fair, Conroe, Texas City, Richmond, Liberty, Beaumont,...
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IT Desktop Support Technician
3 weeks ago
Houston, United States CSS Full timeJob DescriptionJob DescriptionCSS is working with a nationally ranked law firm seeking a detail oriented and enthusiastic IT Desktop Support Technician. The IT Desktop Support Technician will be onsite. The Desktop Support Tech provides desktop and server administration support to the Houston, Cy-fair, Conroe, Texas City, Richmond, Liberty, Beaumont,...
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IT Desktop Support Technician
3 weeks ago
Houston, United States ChaseSource Full time $20 - $25Job DescriptionJob DescriptionJob descriptionThe primary purpose of this position is to (1) Provide Desktop & Server Administration support to Houston, Cy-fair, Conroe, Texas City, Richmond, Liberty, Beaumont, Denver, and other offices and employees of the law firm.Responsibilities:Provide Prompt & Professional Technical Support to End UsersSetup New...
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Desktop Support Technician_Houston
2 months ago
Houston, United States Red Knight Solutions, LLC Full timeJob DescriptionJob DescriptionRed Knight Solutions is currently seeking a Desktop Support Specialist in Houston, TX.This is a long-term potential CTH opportunity. The pay will be $20.00(W2). The conversion is typically around 6 months.Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is...
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Desktop Support Technician
4 weeks ago
Houston, United States A3 Solutions, Inc. Part time $18 - $20Desktop Support Technician - Houston, TXShift: Only 3 days/weekCould increase as client needs, but currently only required 3 days/week - Monday/Wednesday/Friday (Business Hours: 8a-5p)Please only apply if this shift will work with your scheduleJob Details: Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions...
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Desktop Support Technician
2 weeks ago
Houston, United States ESP Global Services Full time $48,000 - $50,000Job DescriptionJob DescriptionAbout the Job:As the Desktop Support Technician, you will be the responsible onsite resolver group, managing a wide range of technical issues across multiple MS based devices. We have multiple business units where you will be working directly with the end user, troubleshooting hardware, software, and connectivity problems along...
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IT Desktop Support Technician
4 weeks ago
Houston, United States PrideStaff - Houston (Southwest) Full timeJob DescriptionJob DescriptionThe primary purpose of this position is to (1) Provide Desktop & Server Administration support to the Houston, Cy-fair, Conroe, Texas City, Richmond, Liberty, Beaumont, Denver and other offices and employees of the law firm.Provide Prompt & Professional Technical Support to End UsersSetup New Employees – Computer, Access...
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Desktop Support Technician
3 weeks ago
Houston, United States Crox Consulting Inc Full timeJob DescriptionJob DescriptionJob Title: Desktop Support TechLocation: Houston, TXDuration:- Long Term ContractJob Description: Position details: Hours: 8am -5pm with one hour lunch Essential Duties and Responsibilities: Valid Driver's License o must have a CLEAN DRIVING RECORD At least 3+ years of experience preferred but open to entry level...
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Desktop Support Technician
4 weeks ago
Houston, United States Intellegens, Inc. Full timeDesktop Support Technician Job descriptionThe desktop support technician role has the primary responsibilities of a ticket manager. We are looking for an individual, preferably with an IT-related degree and at least 3 years of helpdesk experience who is excited about a career in the IT field. As a ticket manager, the employee will receive tickets in relation...
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Desktop Support Technician
4 weeks ago
Houston, United States Intellegens, Inc. Full timeDesktop Support Technician Job descriptionThe desktop support technician role has the primary responsibilities of a ticket manager. We are looking for an individual, preferably with an IT-related degree and at least 3 years of helpdesk experience who is excited about a career in the IT field. As a ticket manager, the employee will receive tickets in relation...
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Information Technology Desktop Support
1 month ago
Houston, United States Mastech Digital Full timeAs an IT Service Desk Specialist II, you will support activities within service desk, supporting customer needs, documentation creation, configuring user accounts, configuring laptops, desktop support (troubleshooting), conference room equipment and inventory managementBachelors degree or Associate degree from a two-year college or university in an IT...
Desktop Support Engineer
2 months ago
A financial firm is looking for a Desktop Support Engineer
to join their team in Austin, TX.
Pay: $30-35/hr
Responsibilities:
Providing level 2 desktop support as needed
Ensuring customer service is timely and accurate
Aligning service level agreements with business stakeholder priorities
Reporting on and driving performance against KPIs and metrics
Handling customer concerns and complaints while overseeing 100% of incoming service desk requests, incidents, and issues
Gauging the effectiveness and efficiency of service delivery; develop and implement strategies for improving desktop service delivery
Developing and manage a broad range of technical IT projects
Providing timely updates to senior helpdesk leaders and stakeholders on regular basis
Delivering enterprise level technical support covering a wide breadth of technical matters
Meeting with clients and managing technical resources as needed
Handling escalations from Systems Engineering and Systems Administration stakeholder teams
Qualifications:
Bachelor's degree in computer science or relevant field
5-7 years of advanced technical experience
5-7 years of commensurate and progressive growth experience in a Service Desk or Help Desk technical support environment
Experienceinstalling and configuring computer systems, diagnosing and solving hardware/software faults, and logging and tracking any additional troubleshooting that may occur
Experience with VMWare, Azure/Office 365
Knowledge of Servers: Active Directory, Group Policy (administration, not necessarily creation of new GPs), bring up Domain Controllers
Experience with mobile devices (both Android and iPhone)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
Experience with ITSM ticketing systems such as ServiceNow, Zendesk, Remedy, etc.
Exceptional customer service, analytics, and problem-solving skills to ensure the best client solutions
Expert technical knowledge with an understanding for managing multiple diverse environments
Excellent communication skills, demonstrated ability to create comprehensive technology analysis documents, instruction sheets, and process documentation for current and potential programs
Ability to facilitate technical meetings, and convey technical information to non-technical staff
Proactive communicator with all levels of staff and management with the ability to maintain open communication with others
Self-motivated with directed exceptional customer service orientation and dedication to meeting deadlines
Excellent organization, time management and analytical skills
Working for a financial institution or financial industry background is a huge plus
CCNA or CCIE-Cisco certifications a real plus
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