CHS Guest Experience Representative
4 weeks ago
Job Type
Part-time
Description
Summary of Position:
Iacofano's Guest Experience Representative is the liaison between our company and its current and potential customers and employees. The successful candidate will be able to accept ownership for effectively solving customer and employee issues, complaints and inquiries; keeping customer satisfaction at the core of every decision. Representatives are expected to perform all duties via established policies and procedures, while demonstrating excellent telephone and email etiquette in a professional and courteous manner.
Duties & Responsibilities:
- Accept ownership effectively by taking phone and email order
- Keep customer satisfaction at the core of every decision and behavior and creating a positive internal customer service experience.
- Solve customer complaints and inquiries
- Manage large amounts of inbound and outbound calls and emails in a timely manner
- Identify customers' needs, clarify information, research issues and provide solutions and/or alternatives
- Seize opportunities to upsell products with incoming orders
- Build sustainable relationships and engage customers by going the extra mile
- Meet personal/team qualitative and quantitative targets
- Positive Internal Customer Service
- Follow up calls on previous orders
- Cold calling potential clients
- Follow communication "scripts" when doing follow-ups and cold calls
Qualifications:
- 1 year of proven experience in a customer support role (required)
- Quick Books experience (preferred)
- Previous food service experience helpful (preferred)
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Self-motivated and able to work independently
- Dependable and timely
- Quick Books experience helpful
- Previous food service experience helpful
-
CHS Guest Experience Representative
2 days ago
North Charleston, United States Iacofano Group, LLC Full timeJob Type Part-time Description Guest Experience Representative Be the voice and heart of Iacofano's, where exceptional service meets unforgettable experiences! About the Role: Are you a problem-solver with a knack for building relationships and creating positive experiences? As Iacofano's Guest Experience Representative, you'll be the vital connection...
-
Associate Agronomy Sales Representative
3 weeks ago
Forman, ND, Sargent County, ND; North Dakota, United States CHS Inc Full timeCHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our 10,000 employees are in the United States, but today...
-
Guest Experience Associate
4 weeks ago
Charleston, West Virginia, United States Magnolia Plantation & Gardens Full timeAbout the RoleMagnolia Plantation & Gardens is seeking a highly skilled Guest Experience Associate to join our team. As the first point of contact for our guests, you will be responsible for delivering a seamless and memorable experience across all touchpoints and interactions.Key ResponsibilitiesMeet and greet guests with a smile and provide exceptional...
-
Customer Experience Representative Full Time
3 months ago
North Charleston, United States Enterprise Mobility Inc Full timeOverview Enterprise Mobility operates the National, Enterprise, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America. The Customer Service Representative (CXR) provides superior, friendly, and...
-
Guest Service Representative
4 weeks ago
Charleston, West Virginia, United States Hilton Hotels Corporation Full timeJob SummaryAs a Guest Service Representative at Hilton Hotels Corporation, you will be responsible for providing exceptional customer service to our guests. Your primary duties will include greeting guests, completing the registration process, and assisting with check-out. You will also be expected to demonstrate a thorough knowledge of hotel information and...
-
Guest Services Representative
4 weeks ago
Charleston, West Virginia, United States Extended Stay Full timeAs a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service to our guests. Your duties will include assisting guests at all times, responding to their requests with diligence, and providing reasonable accommodations as needed. You will also be responsible for processing reservations, registration,...
-
North Charleston, United States Lexima Full timeIntroduction: We are seeking a friendly and professional Guest Service Representative to join our team at our hotel. The Guest Service Representative will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service...
-
Guest Services Representative
4 weeks ago
Charleston, West Virginia, United States Hendrick Automotive Group Full timeJob SummaryWe are seeking a highly skilled Guest Services Representative to join our team at Hendrick Automotive Group. As a key member of our sales department, you will be responsible for ensuring a friendly and receptive environment for our guests, providing administrative support, and maintaining accurate records of customer traffic and sales metrics.Key...
-
Guest Experience Host
4 weeks ago
Charleston, West Virginia, United States Golden Corral Full timeJob Summary: We are seeking a highly skilled Guest Experience Attendant to join our team at Golden Corral. As a key member of our staff, you will be responsible for ensuring a pleasurable dining experience for our guests. Key Responsibilities: Provide exceptional guest service by being knowledgeable about our menu offerings and assisting guests with their...
-
Guest Services Representative
4 months ago
Charleston, United States Zealandia Holding Co. Full timeJob DetailsJob Location Church Street Inn - Charleston, SC Position Type Full Time Description LaTour Hotels and Resorts, Inc., now has an exciting opportunity for a Guest Services Representative at our Church Street Inn location in Charleston, SC! LHR offers an excellent benefits plan including medical, dental, vision, company paid life insurance and...
-
Guest Experience Host
3 weeks ago
Charleston, West Virginia, United States Golden Corral Full timeJob SummaryThe Guest Experience Attendant plays a vital role in ensuring a pleasant dining experience for our guests. This position requires a high level of attention to detail, excellent communication skills, and a friendly demeanor.Key Responsibilities• Assist guests by providing information about menu offerings and their locations on the buffet.•...
-
Guest Services Representative
4 weeks ago
North Wilkesboro, North Carolina, United States Samaritan's Purse Full timeJob DescriptionSamaritan's Purse is seeking a dedicated and compassionate individual to serve as a Guest Services Representative for our Samaritan Inn in North Wilkesboro, North Carolina. As a Guest Services Representative, you will have the opportunity to provide exceptional customer service to guests in all areas of the Samaritan Inn, including the front...
-
Geriatric Nurse Practitioner
4 weeks ago
Charleston, West Virginia, United States CHS Recruiting Full timeJob Title: Float Nurse PractitionerJoin CHS Recruiting as a Float Nurse Practitioner and provide high-quality care to geriatric patients in Skilled Nursing Facilities (SNFs) throughout South Carolina.Job Summary:We are seeking a skilled and compassionate Nurse Practitioner to join our team as a Float NP. As a Float NP, you will provide as-needed coverage to...
-
Hazmat Driver
2 months ago
North Platte, United States CHS Inc. Full timeCHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our 10,000 employees are in the United States, but...
-
Store Clerk
1 month ago
Havre North, United States CHS Inc Full timeCHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our 10,000 employees are in the United States, but today...
-
Analyst, Credit Senior
5 days ago
North St Paul, United States CHS Inc Full timeCHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our 10,000 employees are in the United States, but today...
-
Hazmat Driver
4 weeks ago
North Platte, Nebraska, United States CHS Inc Full timeJob SummaryCHS Inc. is a leading global agribusiness seeking a Hazmat Driver to join our team in North Platte. The successful candidate will be responsible for delivering fuel to local customers in a safe and timely manner.Key ResponsibilitiesEnsure accurate and on-time deliveries to customers.Comply with all local, state, and federal laws and...
-
Guest Services Representative
4 weeks ago
North Bend, Oregon, United States CEDCO: The Mill Casino Hotel & RV Park Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Services Agent to join our team at The Mill Casino Hotel & RV Park. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling registration, room assignments, and various concierge functions.Key ResponsibilitiesProvide top-notch guest...
-
Guest Services Representative
3 weeks ago
North Wilkesboro, North Carolina, United States Samaritan's Purse Full timeJob DescriptionSamaritan's Purse is seeking a motivated and positive individual to serve as a Guest Services Representative for our Samaritan Inn in North Wilkesboro, North Carolina. As a Guest Services Representative, you will have the opportunity to serve guests in all areas of the Samaritan Inn, including the front desk and housekeeping. Are you...
-
Guest Experience Lead
3 weeks ago
North Reading, Massachusetts, United States McDonald's Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Guest Experience Lead. As a key member of our restaurant team, you will be responsible for delivering exceptional customer service and ensuring that every guest has a positive experience in our restaurant.Key Responsibilities:Manage in-restaurant service...